smartbook assignment ch 6

How is the concept of design-for-logistics for materials and components being ready for assembly or transportation applied?

As-needed

Just-in-time serves as having material arrive at which moment during the production process, in order to minimizes inventory?

At the moment

Is concentrating on a larger volume of purchases with a supplier, and advantage or disadvantage?

Advantage

The style, materials, and visual appeal that customers use to judge the quality of products is referred to as?

Aesthetics

True or false: Each customer order can involve the same materials and inputs.

False

True or false: Like routine purchases, leverage purchases involve high supply risk.

False

True or false: Perceived quality is based on a customer's experience prior to purchasing a product.

False

True or false: Since the beginning of the industrial revolution, make-to-plan has not been the dominant manufacturing strategy.

False

What was the procurement of logistics services previously referred to as?

Indirect spend

Which of the following is not part of the continuous process?

Inefficient

ETO products require an entirely new design as materials required for productions are not carried in which of the following components?

Inventory

What is the term used when operational processes are very efficient and have few wasted resources?

Lean

Which outsourcing service will increase and lead to the concept of performance-based logistics?

Logistics

What level of supply risk does routine purchases involve (percentage-wise) of a firm's total spend?

Low

Which of the following is not one of the four common manufacturing strategies?

Make-to-produce

With which stakeholder is there a strong emphasis in concentrating purchases within a strategic relationship?

Manufacturer

What occurs to raw material and work-in-process inventories as a result of reducing or eliminating reserve stocks?

Minimizes

Which of the following is an attribute necessary to meet customer requirements by supply chain logistics?

On-time delivery

Shifting from adversarial, transaction focused negotiation with suppliers to implementing which of the following is the new strategic emphasis on procurement?

Operations and marketing

The decision made regarding products and services, alternative strategic approaches to deal with external suppliers in order to developed and appropriate strategic approaches that must be determined for the different types of products and services which the organization buys is part of which strategy?

Procurement

User buy will still be common for some items even in organizations that have which centralized function?

Procurement

Which process does the Pareto effect apply to?

Procurement

What does reliability refer to, in connection to numbers of breakdowns and repairs that a customer experiences after a purchase?

Products

Which of the following will the quality of used materials and components not influence?

Proposals

A six-sigma program is a technique used to improve which of the following, in addition to process improvement within a firm?

Quality

Conformance is not measured by looking at which of the following of an organization?

Repair

What type of maintenance must be performed in order to extend the life span of a product?

Repair,Preventative

Batch process is a higher-volume job shop that produces products with which method?

Repetitively

Besides "purchased goods," what is among the largest cost element for most firms?

Services

Which of the following can stock-outs of raw material lead to for production?

Shut down

Approaches such as manufacturing postponement and ATO have been implemented in some organizations for which of the following reasons in countering a problem?

Solutions

The advantage of the repetitive flow process is that the workers have to achieve which status level within their jobs?

Specialization

What level of performance in a product is generally an objective attribute that is used to compare items and brands?

Superior

Without serviceability, customers consider products that can be repaired quickly at the least cost to have which of the following?

Superior quality

The opportunity for value management stems from achieving operational integration with the following stakeholder.

Suppliers

The appropriate strategic focus to maintain multiple sources of supply and use of long-term contracts to assure continuity within which component?

Supply

The strategies used in matching manufacturing involves using differentiated strategies in terms of the desired degree of product and service accommodation.

True

True or false: A product's aesthetic used by many consumers to judge quality.

True

True or false: Firms may look to suppliers as a source of innovation to improve existing products.

True

True or false: Operational integration typically involves alliances or partnerships with selected suppliers.

True

Which of the following are not prospective customers in manufacturing?

Wholesalers

Which of the following would be considered features of a smartphone?

Wi-fi connectivity

Operational integration occurs when buyers and sellers begin to integrate their processes and activities in an attempt to achieve substantial performance improvement. Such integration typically involves ___ with selected suppliers to reduce total cost and improve operational integration.

alliances

While the four strategic approaches are sometimes thought of as increasing stages of procurement sophistication and each may be ___ in certain circumstances.

appropriate

While everyone wants a quality product, not all may agree that a particular item or brand has all of the quality ___ desired.

attributes

While unique procurement problems involve a small percentage of a firm's spend, supply risk is high and lack of ___ can cause significant operational problems to the buyer.

availability

A key step in determining procurement strategies, is to understand exactly what the firm is currently ___ and how much is actually being spent on each purchased item or service.

buying

Continuous processes are used for high-volume products, where the demand for the products is very large and can justify the ___ investment necessary.

capital

Make-to-plan strategies are ___ of companies exploiting economy of scale gained from long production runs utilizing line or continuous flow processes.

characteristic

One of the core objectives of procurement is to ensure that a ___ supply of material, parts, and components is available to certain manufacturing operations.

continuous

Considerable focus on procurement objectives is placed on ensuring continuous supply, inventory minimization, quality improvement, gaining access to technology and innovation, and lowest total ___ of ownership.

cost

The routing strategy focuses on reducing buying effort to reduce ___.

cost

Mass customization is the desire on the part of many manufacturers to get the ___ advantages of high volume continuous and line ___ processes while increasing variety for customers.

cost, flow

MTO strategies differ from ETO in that customers typically order from standardized product designs that may be somewhat customized to meet a specific ___ need.

customer

Reliability is also concerned with the number of breakdowns or repairs that a ___ experiences after purchase.

customer

The manufacturing strategies differ considerably in their ability to meet individual ___ requirements for exact product specification and therefore the logistical requirements required to support their use.

customer

In the end, quality is in the eyes of ____.

customers

Conformance refers to whether a firms' products actually meet the precise ___ as designed.

description

Firms look to suppliers as sources of innovation and new technology to aid in the ___ of new products and the improvement of existing ones.

design

The increasing importance of procurement has been the recognition or potential ___ savings from a viable procurement strategy.

dollar

Top management commitment and support; maintaining a customer focus in product, service, and process performance; integrated operations within and between organizations; and commitment to continuous improvement are all basic ___ of TQM.

elements

The ___ of "waste" is actually the defining principle of lean.

elimination

Durability refers to the actual life ___ of a product.

expectancy

Perceived quality is based on customers' ___ before, during, and after they purchase a product.

experience

By postponing final assembly operations, manufacturers avoid holding large amounts and varieties of finished ___.

goods

For a manufacturing firm to effectively compete, it must be able to ___ manufacturing capability into a meaningful marketing value proposition.

integrate

Value management is an even more intense aspect of supplier ___, going beyond a focus on buyer-seller operations to a more comprehensive and sustainable relationship.

integration

Customers frequently ___ quality of specific products on the basis of the number of functions or tasks that they perform independent of reliability or durability.

judge

A job shop process provides high flexibility to produce a variety of different products, but in ___ volumes.

limited

Performance-based logistics is used to buy what the military has traditionally referred to as ___ support.

logistics

The logistics interface with other functional areas can be greatly enhanced by incorporating a concept known as design-for-___ into the early phases of product design.

logistics

The variety of products in a batch process is significantly ___ than in a job shop, but is too large for resources to be dedicated to a single product or family of products.

lower

Total quality management is a philosophy supported by a _______ system focused on meeting customer expectations with respect to all needs, from departments or functions of an organization, whether the customer is internal or external, a supply partner, or a consumer.

managerial

Downtime due to ___ shortages was minimized by maintaining large inventories of material and components to protect against potential ___ in supply.

material, disruption

Firms are involved in the manufacturing of products, and converting raw materials, parts, and components into finished products to meet the ___ of customers.

needs

In an engineer-to-order strategy, products are unique and extensively customized for the specific ___ of individual customers.

needs

Developing effective procurement strategy is a complex process, requiring considerable analysis of the most appropriate means to accomplish its many different ___.

objectives

Volume consolidation and supplier ___ integration are typically employed for leverage purchases.

operational

Assemble to order is based on manufacturing products in anticipation of future customer orders. However, what must the customer do in order to finish and complete the product?

order

There are four basic manufacturing process structures that differ in terms of meeting a firm's production requirements related to the volume of ___ required and the variety of products that can easily be produced by the process structure.

output

The most obvious aspect of quality from a customer's viewpoint is ___, or how well the product actually performs in comparison to how it was designed to perform.

performance

The difference in ___ between a traditional adversarial and more contemporary collaborative procurement strategy can be summarized as a focus on total cost of ownership (TCO).

perspective

An important step in developing an effective procurement strategy is volume consolidation, a ___ strategy accomplished through reduction in the number of suppliers.

procurement

The simplest approach to ___ is to allow users in the organization to determine their own purchase needs, evaluate sources of supply, and execute the purchasing process.

procurement

In a repetitive flow process, a major disadvantage is the workers become bored or do not have a good understanding of the final ___ since they only perform one small step out of hundreds or thousands.

product

In a competitive marketplace, no company dares fall behind in providing ___ to its customers.

quality

Procurement is critical to the ___ requirements of every organization.

quality

Serviceability, the ease of fixing or repairing a product that fails, is an important aspect of ___ for some customers.

quality

The primary objective of six-sigma programs is to design and improve products and processes so that variability is ___ .

reduced

Which is not one of the four alternative procurement strategies?

Controller support

What has an influential appeal in a company's decision in choosing whether insourcing or outsourcing will be pursued?

Cost

Procurement may also link organization's linkage with which of the following?

Customers

What is the main product constraint for manufacturers not being able to store make-to-order inventories?

Customization

Companies that require high volume production of small variety of products are likely to use the same basic processes as those that produce small quantities of many different products.

False

True or false: Critical purchases are typically the strategic items and services that involve a low level of expenditure and are not considered vital to the organization's success.

False

When considering total costs for an organization, ___ costs and ___ cycle costs must be considered.

service, life

Managing the procurement of logistics services should be given the same ___ considerations as any other category of products or services.

strategic

A fundamental decision that must be made in every organization relates to which products and services should be made or performed internally by the organization itself and which should be purchased from a ___.

supplier

The interface between logistics and procurement links an organization with its ___ and therefore has significant implications for achieving procurement objectives.

suppliers

The goal of just-in-time is to time-phase activities so that purchased materials and products arrive just at the time they are required for the ___ process.

transformation