M14 Distinctions Between Bureaucratic and Decentralized Control

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Decentralized

Employee commitment

Bureaucratic

Employee compliance

Decentralized

Extended and informal participation

Decentralized

Flat structure, shared influence organizational design

Decentralized

Group norms, culture, self-controls

Bureaucratic

Limited and formal participation

Decentralized

Performance expectations directed toward enhanced performance above and beyond the minimum levels of acceptable performance

Bureaucratic

Performance expectations directed toward minimum levels of acceptable performance

Decentralized

Reward system directed at group performance

Bureaucratic

Reward system directed at individual performance

Bureaucratic

Strict rules, formal controls, rigid hierarchy

Bureaucratic

Tall structure, top-down influence organizational design


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