FS Arts MATS
Caveat venditor
"Let the seller beware" is also known by which Latin term?
A practitioner can best help the bereaved by saying which of the following?
"Talking about it can help"
A decline in visible deaths means which of the following? 1-There is a dramatic reduction in the death rate, 2-There are areas where death does not occur, 3-Society experiences little day-to-day confrontations with death, 4-The elderly are placed in retirement homes, bringing about isolation and making death more abstract.
...
A practitioner bombarded the family with questions during the arrangement conference. This behavior is considered to be:
...
Which of the following skills are useful during post-funeral follow-Up? 1-Openness, 2-Refraining from making rebutting statements, 3-Immediately offering alternatives, 4-Asking leading questions
1 and 2 only
The funeral ceremony is important for which of the following reasons? 1-It provides a meaningful conclusion to a person's life for the family, 2-It lends credence to the funeral profession, 3-It helps family and friends of the deceased to start a healthy healing process, 4-It contributes to the notion of the importance of the body being present during memorialization
1 and 3 only. 1-It provides a meaningful conclusion to a person's life for the family 3-It helps family and friends of the deceased to start a healthy healing process
A child at a visitation tells the funeral practitioner that the deceased is sleeping. According to Grollman, the age of this child, based upon the understanding of death is:
4 years old
96 million characters.
96 megabytes would be roughly equivalent to:
Creditor
A business or individual to whom a debt is owed is a:
Mother board.
A circuit board that contains most of the electronic components of the system unit is called the:
50%
A funeral home casket inventory has $80,000 of accounts receivable. $40,000 of that is current, $ 10,000 is in the 30 to 60 day column, and $20,000 is in the 60 to 90 day column, and $lO,OOO is over 90 days. What percent of the accounts receivable is past due?
Subtracting the cost of supplies on hand from the balance in the supplies account
A funeral home determines the amount of supplies used by which of the following methods?
33%
A funeral home shows the following balances: sales =$1,000,000; sales discounts = $100,000 cost of goods sold =$600,000. The gross profit percentage is:
Iron
A metal that is said to be "ferrous" contains primarily which element?
Inventory
A record listing the merchandise on hand at any given point in time is called a(n):
Type a biography
A word processor would most likely be used to do which of the following?
Which of the following types of death would allow for anticipatory grief to occur?
AIDS
Which of the following are important variables that can obstruct the grieving process?
Abnormal grief response and past losses
Directive counseling is also known as:
Active
A collection of country-music CD's
All of the following are examples of electronic databases except which one?
Reference to state laws
All of the following disclosures are required on the General Price List by the FTC Funeral Rule EXCEPT:
Blame directed outward is the definition of:
Anger
...
Another term for the "extend over" is the:
Liabilities
Any debts that a business or a individual owes.*
Funeral provider
Any person, partnership or corporation that sells or offers to sell funeral goods and funeral services to the public:
An asset
Anything of value owned is considered:
Livery
Automotive equipment made available for hire is called:
Which of the following is an example of aftercare The event of a loss is called:
Bereavement
From_______ To _______
Bryan has created a 10 - page story but wants to print only the first two pages. Which printer command should he select?
3 inches
Caskets increase in length in increments of.
2 inches
Caskets increase in width in increments of.*
A practitioner working with a family finds that the persons involved are exhibiting reactions that are prolonged, excessive in duration, and have never come to a satisfactory conclusion. The practitioner realizes that this family is exhibiting which of the following types of complicated grief reactions?
Chronic
Allows sophisticated search strategies
Compared with a traditional card catalog, which of the following is an advantage of an electronic card catalog?
Which of the following is a determinant of grief?
Concurrent stresses
A helpful relationship whereby one party seeks to facilitate the development of informed choices and meaningful actions at a critical time within the context of another's life is called:
Counseling
The defense mechanism by which a person refuses to see things as they are because such facts are threatening to the ego is called:
Denial
Marketing
Developed in the "strategic planning process" is:
When a miscarriage occurred at 12 weeks, no one seemed to acknowledge the couple's loss. Because of this lack of acknowledgment, the couple's grief was:
Disenfranchised
" Affect" is synonymous with:
Emotion
Emotional support can best be given to the bereaved by:
Empathizing
An 8-year old child has lost a sibling to SIDS. The practitioner should:
Encourage the family to allow the child to participate in the funeral
If a family member is in doubt about viewing the deceased, it is an acceptable counseling principle to:
Encourage viewing after describing the condition of the body
A funeral practitioner who actively listens and communicates during the initial contact with a family is trying to do which of the following?
Establish a working rapport
2 and 4 only
Examples of vertical market software would be: 1-Microsoft Office, 2-The Funeral Director's Assistant, 3-Microsoft Power Point, 4-Funeral Director's Management System (FDSM 2000).
All of the following are a part of the normal grief response EXCEPT:
Experiencing symptoms of the deceased's last illness.
Graphing and clip art
For a social studies report, Fred needs to illustrate the products of North Carolina with pictures and comparison graphs. He would most likely use what software programs?
A family expresses that having a funeral is not going to help them emotionally. The practitioner explains that a funeral meets their emotional needs in all of the following ways EXCEPT it:
Gives them financial and emotional stability
Helping people to facilitate uncomplicated grief to a healthy completion of the tasks of grieving within a reasonable time frame best defines:
Grief counseling
Using specialized techniques to help people with abnormal grief is known as:
Grief therapy.
A young couple is experiencing chronic grief reactions 3 years after the loss of their child to Sudden Infant Death Syndrome (SIDS). The most probable cause for their reaction is that they:
Had immediate disposition at the time of death.
Which of the following are characteristics of stress, according to Alan Wofelt?
irritability and impatience
Which statement is most descriptive of acute grief?
Grief elicits definite somatic and subjective manifestations
3% discount if paid in 15 days. With full payment due 30 days from date of invoice.
The accounting expression " 3/15, n/30" means a:
Progression.
The price increments between casket prices, when arranged in order of their increasing value, is called the price...
Following the death of a loved one, an individual expresses to the practitioner that he is suffering from insomnia and loss of appetite. The practitioner realizes that the individual is experiencing symptoms of:
Lindemann's Grief Syndrome.
Interest
Money paid for the use of money is called:
The process of incorporating a loss into one's life is known as:
Mourning.
In the early stages of developing a counseling relationship, it is important for the counselor to be:
Non-judgemental.
While conducting a committal service at a local cemetery, a funeral director notices a man whose wife died two years earlier crying and talking to her grave. How should the funeral director respond?
Offer comfort to the griever
Which of the following is NOT thought to be a form of chronic suicide?
Persistent over-exercising
After the funeral, the director should advise families who inquire about grief counseling to see a:
Psychologist
Which of the following is a specialized technique to help people with complicated grief reactions?
Psychotherapy
According to Bowlby, attachments come from a need for:
Safety and security
Which of the following acts of mourning is to experience the pain of loss?
Second
Shareware
Software programs that allow you to legally copy them, and/or give them away at no cost are known as what software type?
The funeral rite satisfies all of the following needs of the survivors EXCEPT:
Stress
The basic purpose of Carl Rogers' client-centered counseling is to:
Stress the inherent worth of the individual
Disks
Telecomputing involves the transmission of all of the following except which one?
The term which describes an abnormal fear of death is:
Thanatophobia
Advertising
The art of making the public aware of the services or commodities that a business has for sale is termed:
Assets = Liabilities + Capital
The basic accounting equation is:
CPU
The computer part that performs all the controlling, calculating, and processing functions is the:
Balance
The difference between the total debits and the total credits in an account is the:
Balance sheet
The financial statement that shows the financial position of a company on a particular date:
Itemization
The method of price quotation by which each unit of service and/or merchandise is priced:
Literally translated, psychology means the study of:
The mind
Depreciation accounting
The process of allocating the cost of plant and equipment to the periods expected to benefit from the use of these assets is called:
Proving the cash
The process of determining whether the amount of cash, both on hand and in bank, is the same as amount entered in the accounting records is called:
Accounting cycle
The steps involved in handling all of the transactions and events completed during an account period, beginning with placing the data in a book of original entry and ending with a postclosing trial balance, are referred to collectively as the:
Disks.
The terms hard and floppy describes types of:
Assets
The things of value owned by a business are called:
A general ledger
The type of ledger that contains all the accounts shown in a trial balance is known as:
XP Service Pack 2
This is an example of an operating system.*
...
Variable costs, amount of workmanship involved, and the species available are:
Legal and financial
What are generally considered the two most important liabilities of a manager or supervisor?
Clip art
What is a picture that is saved to a diskette and can be pasted into a document?
$6.67
What is the interest on a $ 1,000 note for 1 month at an 8% annual interest rate?
Ounces per square foot
What is the most commonly accepted means of measuring the thickness of copper and bronze caskets?
Credited.
When a net profit is closed to capital, the capital account is:
Journal...Ledger...Trial balance...Financial statements
Which of the following lists the proper order of accounting procedures?
Softwood
Which of the following types of wood is light in texture, non-resistant, easily worked, and is milled from a conifer tree?
Which one of the following is the computer equivalent of a FAX?
Baud rate
Which term refers to the speed at which information is telecomputed?
You do not have to do anything else.
If a consumer does not want to accept, or look at the General Price list then:
Default values.
If the operator does not assign values in computer operations, the computer automatically can assign:
Net profit
If the total of expenses is smaller than the total of revenues, the difference is termed:
Unearned
Income received in advance is:
Aftercare programs have evolved because of the:
Increase in social support
A client confides that he is planning to commit suicide. It is the practitioner's ethical responsibility to:
Inform next of kin and recommend professional help
A elementary school student dies in a motor vehicle crash. Which of the following recommendations by the funeral director would be MOST beneficial to the family and community?
Intervention of a crisis team
