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Researchers recognize ________ general types of cognitive ability, and each type has two or more related specific facets.

5

When measuring team effectiveness, two aspects are considered important: ________, which may include metrics such as the quantity and quality of output, and ________, sometimes called team commitment.

team performance; team viability

________ helps to determine the likelihood that the team can work together effectively into the future.

team viability

Interpersonal activities that facilitate the accomplishment of the team's work but do not directly involve task accomplishment itself refer to

teamwork processes.

What is task interdependence?

the degree to which team members interact with and rely on other team members for the information, materials, and resources needed to accomplish work for the team

One of the preferences the Myers-Briggs Type Indicator uses to evaluate individuals is

thinking v feeling

Personality is a collection of multiple

traits

Alden has been given a detailed explanation of the behavior he is expected to display in various contexts as an associate at Gracious Greens, an organic produce distributor. Alden has been given a(n)

role

Moussa, a fitness manager at the Lifestyle Martial Arts Studio, consults an alternative nutrition specialist to see if it is feasible to incorporate certain natural ointments and supplements as part of the studio's comprehensive fitness services. Moussa is performing a(n) ________ activity of the boundary-spanning process.

scout

Depth perception, night vision, and speech recognition are all types of

sensory abilities

Gross body coordination refers to the ability to

ynchronize the movements of the body, arms, and legs to do something while the whole body is in motion

Sensory ability refers to the

capabilities associated with vision and hearing

________ is important in jobs that require running, swimming, or climbing.

stamina

Debriefing and after-action reviews are used during ________ processes.

transition

When creating a mission statement, it should be evaluated using four criteria. Which of the following answer options is not one of those criteria?

transparency

What is the result of process gain?

useful resources and capabilities that did not exist before the team created them

Which of the following statements accurately describes leader-staff teams?

The responsibilities of the leader and the rest of the team are distinct.

Which of the following is true of teams?

A team works interdependently over some time period to accomplish common goals related to some task-oriented purpose.

Which of the following is true with regard to outcome interdependence?

In an organization with compensation that has high outcome interdependence, a higher percentage of employees' pay will depend on how well their team does

Which of the following statements concerning potency is not true?

Potency has a weak positive impact on team performance.

Which of the following statements concerning the intelligence quotient (IQ) is true?

Scores on IQ tests and tests of general cognitive ability both say pretty much the same thing about the person taking the test.

Which of the following is true regarding individuals with high cognitive ability?

The relationship between high cognitive ability and task performance is observed in the academic context as well as in the work context

Which method of transmission achieves the highest level of information richness?

face to face channels

Which of the following types of teams generally requires a full-time commitment from team members?

a work team

According to the RIASEC model, an investigative personality type enjoys

abstract, analytical, and theory0oriented tasks

Sofia is driven to finish something once she starts it. This often means she stays at work later than other workers, stays more focused when she is at work, and takes shorter breaks than everyone else. Sofia is a(n)

accomplishment striver

Cognitive abilities refers to capabilities related to the

acquisition and application of knowledge in problem solving

Systems monitoring and helping behavior are examples of ________ processes.

action

Tasks for which the contributions resulting from the abilities of every member are considered in total to determine team performance are ________ tasks.

additive

Nuka, a training coordinator at CMC Enterprises, is working on a team tasked with organizing a workshop for the employees. Nuka is meeting the vice president of finance to get support for an increase in the budget to accommodate a session by a well-known motivational speaker. Nuka, in this case, is performing a(n) ________ activity of the boundary-spanning process.

ambassador

Neurotic people tend to hold ________, meaning they often believe the events that occur around them are driven by luck, chance, or fate.

an external locus of control

Chet works in a loud factory with multiple machines running at the same time. Somehow, he is able to tell immediately when a machine needs maintenance by subtle differences in the sound it is making. Chet's ability to focus on a single sound in the presence of many other sounds is termed

auditory attention

Of the following answer options, in which position is verbal ability most relevant?

chief executive officer

The Wonderlic Cognitive Ability Test is one of the most widely used tests for

cognitive ability

Navy Seals go through extremely difficult training. Those who succeed become members of one of the most elite fighting units in the world. They trust each other completely and form intense emotional bonds. These teams have high levels of

cohesion

The Chinese culture is a tight social framework in which people take care of the members of a broader ingroup and act loyal to it. In the context of Hofstede's dimensions, what is the personality dimension used to describe the Chinese culture?

collectivism

When a team member always greets other team members and is good at making small talk, this member is likely competent in which transportable teamwork competency?

communication

Which of the following is a team-building role?

compromiser

Herb's office is impeccably organized. Herb always shows up on time and can be counted on to volunteer when someone is needed to go above and beyond usual duties. Herb says he will run the company someday, and he is willing to put in as many hours and as much work as it takes to get there. Herb exemplifies the personality trait of

conscientiousness

Of the Big Five, ________ has the strongest effect on task performance, partly because employees bearing these traits tend to have higher levels of ________ than other employees.

conscientiousness; motivation

What synchronizes team members' activities in a way that makes them mesh effectively and seamlessly?

coordination

What is one metric for measuring team performance?

customer satisifaction

One way to potentially prevent problems associated with too much cohesion is to formally institute the role of a(n) ________, a person who is responsible for evaluating and challenging prevailing points of view in a constructive manner and also bringing in fresh perspectives and ideas to the team.

devils advocate

Which of the following is an example of a team task role rather than an individualistic role?

devils advocate

Neuroticism is linked to a(n) ________ to stressors, meaning that neurotic people are less likely to believe they can cope with the stressors that they experience.

diff reactivity

In tasks with an objectively verifiable best solution, the member who possesses the highest level of the ability relevant to the task will have the most influence on the effectiveness of the team. These types of tasks are ________ tasks.

disjunctive

negative affectivity is a

dispositional tendency to experience unpleasant moods such as hostility, nervousness, and annoyance

When a job requires reaching, stretching, and twisting, the employee will need

dynamic flexibilty

Gary works as a brick mason, and he has to lift bricks repeatedly throughout the day as he completes his skilled task. Gary has to use a high level of

dynamic strength

Everyone has heard of a "sore loser," but a "sore winner" is just as annoying. Both of these are examples of a person's failure at the ________ facet of emotional intelligence.

emotion regulation

Positive affectivity is a dispositional tendency to

experience pleasant, engaging moods such as enthusiasm, excitement, and elation

Which of the following is a dimension of the Big Five taxonomy?

extraversion

________ individuals, who tend to be more energetic and outgoing than most other personality types, are perceived to be more "leader-like."

extraverted

Volkwear Ltd., a German clothing manufacturer, is known as a company that focuses on improving its customers' quality of life. In the context of Hofstede's dimensions, the cultural values dimension of ________ best describes Volkwear Ltd.

femininity

Kyung works for a small firm with only enough money budgeted to use one test to help with hiring decisions. What kind of test would be the most generally beneficial for the company as the ability it tests is applicable to the most jobs?

general cognitive ability

The "g-factor" refers to

general cognitive ability

Which of the following are the strongest determinants of one's abilities?

genes & the environment

When team members have a shared vision and align with that vision, the team is said to have a high degree of ________ interdependence.

goal

Monitoring, evaluating, and providing performance-related feedback are associated with which of the following?

goal setting and performance management

John F. Kennedy's decision to go forward with the Bay of Pigs invasion of Cuba, NASA's decision to launch the space shuttle Challenger in unusually cold weather, and Enron's board of directors' decisions to ignore illegal accounting practices are famous examples of

groupthink

The degree to which the leader effectively weighs the recommendations of the members is reflected by

hierarchical sensitivity.

A team's strong belief that it can be effective across a variety of situations reflects which of the following?

high potency

Sung and Breonna have been friends since kindergarten. They both like wiring houses and work well together. They also enjoy working with Phyllis, the third member of their electrical wiring team, who is a bit older than they are. Often, any one of them can be heard saying it would be fun to work as a team forever. This team has

high viability

Schmidt Sporting Gear, a large athletics store, pays its employees a base salary, as well as up to a 12 percent bonus based on individual performance and up to a 5 percent bonus based on team performance. Schmidt uses a reward structure with

hybrid outcome interdependence

Speech recognition is the ability to

identify and understand the words spoken by another person

In the context of Hofstede's dimensions, the cultural dimension ________ describes cultures that tend to value expressions of desires related to freedom, leisure, and activity versus cultures that tend to value stricter social norms.

indulgence v restraint

Work teams focus on the accomplishment of core operational-level production and service tasks, whereas management teams focus on

integrating the activities of subunits across business functions.

Depth perception is the ability to

judge relative distances between things accurately

What does systems monitoring involve?

keeping track of things that the team needs to accomplish its work

Cooper, a trainer at D&J Incorporated preaches the company's policy of prudence to all his new trainees. In the context of Hofstede's dimensions, this cultural value followed at D&J Incorporated is an example of

long term orientation

Ronan rarely raises his voice or loses his temper. He tends to be calm and the "voice of reason" in chaotic situations and is described by his coworkers as steady and relaxed. Ronan probably scores

low in neuroticism

Nominal group technique decreases social loafing and production blocking—problems with brainstorming—by

making people write down ideas on their own.

In the context of Hofstede's dimensions, the cultural dimension ________ stresses values such as respect for tradition and fulfilling obligations.

masculinity

Yvette, a senior manager at Olivier Furniture & Bedding, was the person behind the company's shift to a culture that focuses on being more assertive with its clients. In the context of Hofstede's dimensions, the cultural dimension ________ best describes Olivier Furniture & Bedding.

masculinity

Deep-level diversity has positive effects on team creativity when

team members are instructed to take the perspective of their teammates.

Which of these refers to the capability to do simple math operations?

number facility

What is the basis of surface-level diversity?

observable attributes such as race, ethnicity, gender, and age

Luisa is always wondering about why things happen, how things work, and what would happen if something were different. She often thinks of exciting possibilities that are outside the box. Her friends use words such as "refined" and "sophisticated" to describe her. Luisa likely possesses the trait of

openness to ecperience

Which of the following types of emotional intelligence represents the appraisal and recognition of emotion in others?

other awareness

High ________ interdependence implies that team members depend on the performance of other team members for the rewards that they receive.

outcome

Quality circles, which consist of individuals who normally perform core production tasks but also meet regularly to identify production-related problems and opportunities for improvement, are an example of ________ teams.

parallel

While performing the boundary-spanning process, members who engage in ambassador activities typically communicate with

people who are in high positions in the organization.

Which of the following competencies synchronizes activities among team members?

planning and task coordination

What type of team is a planning team composed of engineers, architects, designers, and builders charged with designing a suburban town center?

project

Which of the following cognitive abilities is especially important for a range of professions such as surgeons, judges, cartoonists, and forensic scientists?

reasoning ability

Author Gretchen Rubin offers an additional taxonomy of personality in which ________ are people who push back on outer expectations and struggle with inner expectations.

rebels

Traits are defined as

recurring regularities or trends in people's responses to their environmen

The principle of ________ suggests that "strong situations" have clear behavioral expectations, incentives, or instructions that make differences between individuals less important, whereas "weak situations" lack those cues.

situational strength

________ means having a good understanding of where one is relative to other things in the environment.

spatial orientation

The marketing team of C.G. Worldwide was asked to develop a marketing strategy for the Central Asian region. Members of the team were provided with all the information required to make good recommendations to the leader but failed to deliver due to their lack of insight and poor judgment. This indicates that the marketing team had low

staff validity

Which of the following refers to the degree to which members of the team make useful recommendations to the leader?

staff validity

Which of the following is an example of a team-building role?

standard-setter

Naomi works for a medium-sized farm. She and the other farmhands often have to lift heavy bales of hay into the back of a truck so they can feed the horses and cows. Naomi has a high level of

static strength

Extraverted people prioritize ________ striving.

status

Jacques and Olga have both been assigned to a team to choose how to dispose of waste. Jacques has long believed the company should create its own waste disposal department, and Olga has long believed they should hire an outside vendor to handle it. They both cut each other off in meetings, refuse to listen to each other, and have made some people on the team choose sides and feel resentment toward other members. Jacques and Olga are on a team in the ________ stage of team development.

storming

The development of courses of action and contingency plans and then adapting those plans in light of changes that occur in the team's environment refer to

strategy formulation

Communion striving reflects a

strong desire to obtain acceptance in personal relationships as a means of expressing personality

________ can be beneficial to teams if it stimulates conversations that result in the development and expression of new ideas.

task conflict

In a boundary-spanning process, the marketing team member who meets with someone from manufacturing to work out how a coupon might be integrated into the product-packaging materials is engaging in

task coordinator activities

The effects of general cognitive ability on job performance are most pronounced in the area of

task performance