17-20 quizzes and stuff

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name the two commands that would return you to the privileged EXEC prompt regardless of the configuration mode you are in

'CTRL+ Z' and 'end'

Refer to the exhibit. A web designer calls to report that the web server web-s1.cisco.com is not reachable through a web browser. The technician uses command line utilities to verify the problem and to begin the troubleshooting process. Which two things can be determined about the problem?

DNS cannot resolve the IP address for the server web-s1.cisco.com and the web server at 192.1168.0.10 is reachable from the source host

where is the ios image file typically stored

Flash memory

which two files are loaded into RAM of a cisco switch when it is booted

IOS image file

which interface connects computers, switches, and routers for internal networking

LAN interface

during normal operation from which location do most switches run the IOS

RAM

during troubleshooting procedures form which location will most cisco routers load a limited IOS

ROM

what is a way to remotely access the command line interface (CLI) over a network interface

SSH access

when a switch is plugged in to an outlet, the POST begins. How do you know POST has been completed?

SYS LEDs rapidly blink green

what is required for a network administrator to perform out of band management tasks on a cisco device

a computer directly connected to the console port of the device

In the show running-config command, which part of the syntax is represented by running-config?

a keyword

what is the difference between the terms keyword and argument in the IOS command structure

a keyword is a specific parameter and an argument is not a predefined variable

What are two common causes of a physical layer network connectivity problem?

an ethernet cable plugged into a wrong port and a faulty ethernet cable

which interface uses telephone lines and modems to remotely manage a router?

auxiliary port

Which structured troubleshooting method should be used when a cabling problem is suspected?

bottom up

what is the correct order of the three basic steps for powering up a switch

check the components, connect the cables to the switch, and power up the switch

If your physical connection is working as expected, but there is still a problem, what would be the next step?

check your IP configuration

Which structured troubleshooting method attempts to resolve the problem by changing elements in the problem device or configuration to be consistent with a working one?

comparison

name the two ports that can be used for the initial configuration of a cisco router

console and aux

which interface uses USB or a low speed serial connection to manage network devices

console port

name the two ports typically used for device management

console port and storage port

name three interfaces that can be used to manage the router

console ports, aux ports, and management interface

A small office uses a wireless router to connect to a cable modem for internet access. The network administrator receives a call that one office computer cannot access external websites. The first troubleshooting step that the network administrator performs is to ping the wireless router from the office computer. Which troubleshooting technique does this represent?

divide and conquer

Medhat is unable to connect to a site on the internet. To begin troubleshooting, he first tests network connectivity. If that fails, he will work his way down the layers to the physical medium. If network connectivity tests succeed, he will work his way up to troubleshooting the application software. Which structured troubleshooting method is Medhat using?

divide and conquer

Patti is troubleshooting an issue on the network. Based on her past experience with similar situations, she assumes the problem is a bad IP configuration and starts troubleshooting with that. Which structured troubleshooting method is Patti using?

educated guess

Which command or key combination allows a user to return to the previous level in the command hierarchy?

exit

which switch selection factor are you typically considering when deciding between modular or fixed configurations

expandability

t/f: a router has many ethernet ports to provide access to devices on the network

false

t/f: after a problem is resolved, there is no further action you need to take

false

t/f: out of band management requires the local network connections on the device to be active

false

t/f: the lower the device is in the osi model, the more intelligent it is

false

t/f: with the spf based fiber optic port the 4321 router has 3 gigabit ethernet interfaces that can be used for data traffic

false

What is the most likely cause if you are able to ping multiple sites on the internet, but not able to open web pages?

firewall configuration

when a router is powered on, where will the router fist search for a valid IOS image to load by default

flash memory

Which structured troubleshooting method attempts to locate the issue in a device or link between the source and destination?

follow the path

which IOS mode are you in if the Switch(config)# prompt is displayed

global configuration mode

what are the two sources typically provide trouble shooting expertise

internet searches and colleagues

What command can you use to ask the DHCP server to refresh your IP addressing configuration?

ipconfig/renew

What function does pressing the Tab key have when an IOS command is entered?

it completes the remainder of a partially typed word in a command

name two networking devices that are used in enterprise networks for providing network connectivity to end devices

lan switch, and wireless action point

what is the first action in the boot sequence when a switch is powered on

load a power on self test program

which switch selection factor are you typically considering when deciding that you want the switch to be configurable

manageability

Which command would a technician use to display network connections on a host computer?

netstat

what are two statements that are true about the user EXEC mode

only some aspects of the router configuration can be viewed and the device prompt for this mode ends with the '>'

what is the correct order for the router boot up process

perform post, load bootstrap, load the IOS, load the configuration file

which IOS mode allows access to all commands and features

privileged EXEC mode

which cisco IOS mode displays a prompt of Router#

privileged EXEC mode

a console cable is also referred to by what other name

rollover cable

Immediately after a router completes its boot sequence, the network administrator wants to check the configuration of the router. From privileged EXEC mode, what two commands can the administrator use for this purpose?

show startup config and show running config

which switch selection factor are you typically considering when deciding on the type of uplink ports

speed required

Which three items should be documented after troubleshooting an internal web server crash?

steps that were performed that failed to identify the cause of the problem, steps that were performed to identify the cause of the problem, and when the problem occured

A customer called the cable company to report that the Internet connection is unstable. After trying several configuration changes, the technician decided to send the customer a new cable modem to try. What troubleshooting technique does this represent?

substitution

Allan contacts the ISP complaining of issues connecting to the internet. He is unsure of the problem. The ISP sends a new preconfigured modem to Allan in hopes that it solves the situation. Which structured troubleshooting method is the ISP using?

substitution

a technician is setting up a network in a new room. what is the best device to use to connect the PCs to each other and to the rest of the LAN

switch

when first connecting to a switch to configure it for the first time, you should answer 'no' to the initial dialog question. what is the next prompt?

switch>

what are two protocols that can be used to access a cisco switch for in band management

telnet and SSH

While troubleshooting a network problem, a network administrator issues the show version command on a router. What information can be found by using this command?

the amount of NVRAM, DRAM, and flash memory installed on the router

which information does the show startup config command display

the contents of the saved configuration file in the NVRAM

The home computer of a user is working properly. However, the user cannot access the Internet. The Internet connection is provided through a cable company. The user cannot identify the cause of the problem. Who should the user contact for further help?

the help line of the cable company

A network technician enters the command ipconfig /release followed by ipconfig /renew in order to ensure that the DHCP IP configuration on a workstation is updated. However, the workstation does not receive a valid IP configuration for the network. Which two problems may exist on the network?

there is no network connectivity to the DHCP server and there is a DHCP server issue

An administrator uses the Ctrl-Shift-6 key combination on a switch after issuing the ping command. What is the purpose of using these keystrokes?

to interrupt the ping process

name the two functions of NVRAM

to store the startup configuration file and to retain contents when power is removed

Which structured troubleshooting method should be used when a software orientated problem occurs?

top down

A network administrator can successfully ping the server at ww​w.cisco.com, but cannot ping the company web server located at an ISP in another city. Which tool or command would help identify the specific router where the packet was lost or delayed?

traceroute

t/f: an in band management connection requires at least one network interface on the device to be connected to the network and have an IP address configured on it

true

t/f: switches typically provide lan connectivity and routers interconnect local networks

true

which switch selection factor are you typically considering when deciding on interfaces that support twisted pair connections

type of ports

Which step should be taken next once a problem is resolved during a troubleshooting process?

update the documentation

which IOS mode are you in if the Switch> prompt is displayed

user exec mode

which interface connects to external networks usually over large distance

wan interface

A user calls the help desk to report a workstation problem. Which three questions would produce the most helpful information for troubleshooting?

what op system version is running on your workstation, if you have received an error message, and what changes have you made to your workstation


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