2011 BA DECA EXAM
The nature of an agents work and the level of an agents control are factors that determine if a(n) __________ relationship exists. A. arbitrator-civilian C. contractor-subordinate B. principal-captive D. master-servant
D
A project team member detected a problem with a process, and Isabella, the team's project manager, needs to determine how to get the project back on track. What will help Isabella determine which of the three options she should implement? A. Conduct a cost-benefit analysis C. Develop a comprehensive budget B. Review a cash-flow statement D. Distribute a survey to team members
a
During what phase of the project does the project manager release the project's equipment, supplies, and team members? A. Closing C. Planning B. Implementation D. Definition
a
What type of project-management software would be best for a company to use, if it regularly manages several projects at one time that contain more than 100 tasks? A. Corporate-level C. GNATT B. Single-platform D. PERT
a
Which of the following are characteristics of tactical planning: A. Short-range and specific C. Short-range and vague B. Long-term and vague D. Long-term and specific
a
Which of the following situations may represent a risk to the business: A. A new customer's check is for an amount larger than the purchase total. B. A regular customer brings a new neighbor to shop at the business. C. A new customer with a check provides a piece of photo identification. D. A regular customer is impatient when the cashier takes a telephone order.
a
Market-clearing price can best be defined as the A. amount the seller must earn in order to make a profit. B. price at which customers will buy the same amount that producers supply. C. price at which an item regularly sells in the competitive marketplace. D. amount of satisfaction a product provides a consumer.
b
On what type of purchase order are you most likely to find the following information: This order covers the MRE Manufacturing Company's purchase of ½" rubber gaskets, Model # 62376 metal washers, and ¾" PVC piping beginning April 10, 2011 through March 31, 2012. The prices stated in your quotation dated January 31, 2010 are effective until March 31, 2012. A. Custom C. Service B. Blanket D. Referral
b
The credit plan that does not charge interest for the privilege of using monthly credit is a(n) __________ credit plan. A. installment C. revolving B. regular D. long-term
b
To make sure that their budgets are effective, what should businesses do with budget information? A. Provide it to all top managers C. Post it on bulletin boards B. Communicate it to all employees D. Send it to all stockholders
b
Which of the following is a factor that relates to the government category of an environmental scan: A. Religious affiliation C. Stage of the business cycle B. Import/Export regulations D. Advances in technology
b
An example of a nondurable good is a A. plastic ruler. C. bottle of shampoo. B. refrigerator. D. doctors visit.
c
Communicating effectively, showing a sense of teamwork, and being a good negotiator are all ways to demonstrate which component of emotional intelligence: A. Self-management C. Social management B. Social awareness D. Self-awareness
c
Jana is in charge of raising money to build a new homeless shelter in her community. She has decided to write a letter to local businesses asking for donations. Because these letters arrive uninvited, she knows that her letter must begin well, or it will likely end up in the trash can. Which choice is the best for beginning her letter? A. A series of boxes to check to make a $10, $50, or $100 contribution B. A brief summary of Jana's qualifications for her job C. A quote stating the number of children who are homeless D. Details about the number of rooms the new shelter will have
c
What should project managers do to ensure that team members perform their designated tasks efficiently? A. Correct the team members' mistakes for them B. Ask them to sign a contract C. Communicate their roles and responsibilities to them D. Establish benchmarks for each phase of the project
c
Which of the following is a personal effort that would help an employee to reach a high level of efficiency: A. Working rapidly C. Being organized B. Following company policies D. Taking additional training
c
Which of the following is an example of a foreign businessperson making an offensive gesture in England: A. When socializing with British colleagues after work, a U.S. businessperson started talking about the German acquisition that s/he is coordinating for their company's Boston office. B. Canadian Macy Alt knew that John Woodworth, a senior VP of a British corporation, was knighted by the queen, so she greeted him as "Sir John." C. While discussing sports during a luncheon meeting in Liverpool, England, U.S. businessperson Colt Marconi made the victory sign with the palm of his hand facing him.
c
The FMT Company wants to implement a software program to capture and communicate tacit knowledge. Which of the following software applications is best suited to fulfill the companys needs: A. Recovery C. Presentation B. Spreadsheet D. Groupware
d
The Six Sigma quality management framework involves monitoring improvement processes by analyzing A. employees' policies. C. expansion plans. B. technology needs. D. quantitative information.
d
What is the foundation of knowledge management? A. An unresolved conflict or problem C. A place to store unrelated data B. An intangible product to market D. A willingness to share expertise
d
What should a business always provide for when developing a project plan? A. Secrecy C. Research B. Publicity D. Change
d
Which of the following is a true statement about a management information system (MIS): A. It includes people, processes, and practices. B. It is the same thing as an information management program. C. It does not assist with a business's information management program. D. It may be one part of a business's overall information management program.
d
