4/1: Communication
The case manager is part of an interdisciplinary team whose role is to (SATA) a) coordinate patient care b) advocate c) monitor care d) evaluate options for patient care e) provide informed consent
a) coordinate patient care b) advocate c) monitor care d) evaluate options for patient care
When using SBAR, when a nurse is providing background information of patient, what should the nurse include? (SATA) a) current meds b) name and room number c) admitting diagnosis d) PMH e) issues identified for discussion
a) current meds b) name and room number c) admitting diagnosis d) PMH
In an interprofessional team, the role of the nurse leader is elevated from caregiver to which responsibilities (SATA)? a) integrating all aspects of care b) supporting client autonomy c) ensuring effective transition d) implementing a team approach e) assuring client and family are satisfied f) decrease role in technology in care
a) integrating all aspects of care b) supporting client autonomy c) ensuring effective transition d) implementing a team approach e) assuring client and family are satisfied
In SBAR, what should be conveyed when explaining the situation (SATA) a) objective statement of problem b) info in a narrative story form c) assessment data d) recommendations e) events happening
a) objective statement of problem c) assessment data d) recommendations e) events happening
In the SBAR model, when giving recommendations, what should be communicated (SATA)? a) opinions on further action b) background/content c) concise evaluation in a couple of sentences d) new treatments or changes ordered e) patient concern and what you think the problem is
a) opinions on further action d) new treatments or changes ordered
What is the greatest challenge to the implementation of interprofessional teams? a) overcoming the traditional provider-dominated role of determining patient outcome b) assuring patient acceptance of the model c) cost d) getting nurses to actively participate
a) overcoming the traditional provider-dominated role of determining patient outcome
When you explain what you believe the issue is, which stage of SBAR is it? a) situation b) background c) assessment d) recommendation
c) assessment
What is the primary focus of an interprofessional team? (SATA) A) Increasing professional experience for HC workers B) Providing patient-centered care C) Improving quality patient care D) Reducing mortality rates E) Collaborative problem solving
B) Providing patient-centered care C) Improving quality patient care E) Collaborative problem solving
What's one challenge that interprofessional teams face? A) Evidence-based practice B) Decision-making process C) Commitment from team members D) Role confusion
D) Role confusion
T/F: Implementation problems are not common in multi-professional teams because all health care workers typically like being part of a team
False
T/F. The SBAR tool was first used in the hospital for handoffs
False- the navy
T/F. SBAR and ISBAR provide nurse clinicians with tools to effectively communicate.
True
T/F. Some facilities have included an introduction step to SBAR now called ISBAR to include an introduction for clinicians during handoff
True
What factors contribute to the success of an interprofessional team (SATA)? a) acknowledging a shared vision b) forming clear and efficient communication c) role clarity d)interprofessional relationship with teammates e) enjoying work
a) acknowledging a shared vision b) forming clear and efficient communication c) role clarity
What factors are considered when determining the appropriateness of implementing care through an interprofessional team (SATA)? a) budget b) complexity of patient care c) physical design of the facility d) the physical location of the facility e) acuity level of the patient population f) skills of attendings
a) budget b) complexity of patient care e) acuity level of the patient population f) skills of attendings
What does an interprofessional team member need to understand about role clarity? a) the role and responsibilities of all teammates b) why roles and responsibilities exist c) roles and responsibilities of those outside the team d) individual roles and responsibilities
a) the role and responsibilities of all teammates
The role of the clinical nurse leader is associated with successful leadership on an interprofessional health care team. Which statement expresses the components of this role? (SATA) a) we need to determine what if any safety issues exist related to clients ability to ambulate b) the client and I will discuss health insurance options available c) I've worked with clients discharged with cardiac issues for 15 years d) I'll share patient care outcomes with the PT today e) unit nurses have talked with the family and identified need for social services consult f) I've worked with clients from admission to discharge and when necessary until their death
a) we need to determine what if any safety issues exist related to clients ability to ambulate c) I've worked with clients discharged with cardiac issues for 15 years d) I'll share patient care outcomes with the PT today e) unit nurses have talked with the family and identified need for social services consult
What is the best response when asked "What does clear and efficient communication mean?" (SATA) a) give as much information as possible about everything b) A thorough handoff, including background, assessment, and recommendations c) always present info in a concrete manner d) check understanding e) make sure information is in a language they can understand
b) A thorough handoff, including background, assessment, and recommendations d) check understanding e) make sure information is in a language they can understand
In an interprofessional team, what do teammates need to understand for a shared vision? (SATA) a) cost b) desired outcomes c) aftercare options d) potential challenges to meeting outcomes e) many members are included
b) desired outcomes c) aftercare options d) potential challenges to meeting outcomes
What aspects of creating a successful interprofessional team are addressed by SBAR (SATA)? a) determining leadership of a team b) shared vision c) communicate effectively and efficiently d) ensure role clarity e) offer recommended plan
b) shared vision c) communicate effectively and efficiently d) ensure role clarity e) offer recommended plan
A client who experienced trauma has a musculoskeletal injury to the right arm and went to the ED. Care was delivered by an interprofessional team. What specialized patient-focused care should this form of care delivery provide? a) physician will assume management of care role b) all physical care will be delivered by RN c) the patient will be assigned a primary nurse at admission d) effective communication between individual team members and with patient will be the priority
d) effective communication between individual team members and with patient will be the priority
This is important for ensuring team collaboration efforts will be successful? a) role clarity, PCP acts as team leader, the nursing leader is the subordinate b) shared visions, effective communication, PCP as leader c) Effective communication, PCP as a leader, sound delivery models d) shared vision, role clarity, use of effective communication
d) shared vision, role clarity, use of effective communication
Which demonstrates patient benefits derived from care by an interprofessional team (SATA)? a) the nurses all seem to really care about each of their patients b) all meds are given to me by the same nurse and on time c) PT and the nurse worked together to schedule therapy before my wife visits d) rooms are decorated and someone cleans daily e) we have been pleased with the care my mom has been given f) my MD, RN, social worker, and dietician met with me about a discharge plan
a) the nurses all seem to really care about each of their patients c) PT and the nurse worked together to schedule therapy before my wife visits e) we have been pleased with the care my mom has been given f) my MD, RN, social worker, and dietician met with me about a discharge plan
