6. Coursera - UX Design - Module 2.2

You are working in the early stages of the UX design process for an app. You want to ensure you keep the most vulnerable users on the happy path in your design. How should you do this? Build a site map that will help guide users to the end objective of the app. Create personas and user stories that account for a wide variety of users and problems. Come up with ideas and tips to provide users as they seek to accomplish the app's objective. Identify the user flow that is the easiest and most efficient to follow that accomplishes the app's objective.

Create personas and user stories that account for a wide variety of users and problems

You are mentoring a junior UX designer who is writing the user stories. You mention that the designer's goal, when building a new or improved product, is to end the user story with a happy ending. What is this called? Happy path Golden path Positive path User path

Happy path

A junior UX designer who is tasked with creating a user journey map for a new app is not sure where to begin. What should you tell them? Identify the ideal navigational path that you want users to take in the app. Identify each action a user will take within the app. Identify the type of user who will use the app. Identify the theme of the app and the corresponding colors, images, and iconography that will help tell the story of the product.

Identify each action a user will take within the app

You are at the beginning stages of creating a user journey map for the website you are designing. You have identified all of the actions a user will take within the website. What is the next thing you should do? Identify the type of user who will use the website. Identify the buttons the user will need to select to fulfill the website goal. Identify the first task the user needs to complete. Identify the end task that the user should complete.

Identify the first task the user needs to complete

Your UX design mentor looks through the user journey maps and acknowledges that you have addressed accessibility needs and the end goal of your website can be achieved by everyone. What accessibility needs have you designed for? Select all that apply. Permanent disabilities Temporary disabilities Daily disabilities Situational disabilities

Permanent disabilities Temporary disabilities Situational disabilities

Your client has requested that the website you are designing include web accessibility tools that individuals with dyslexia or other visual processing disabilities may benefit from. What is the best way to accommodate this request? Shorten the on-screen text. Use simpler words and syntax. Increase the size of the text. Use customizable text.

Use customizable text.

A junior UX designer has participated in their first empathy interviews and has now helped with creating personas. As the next step, you have asked them to create user stories. They ask what constitutes a good user story. How should you respond? A good user story will help the client understand the target users for the product that is being designed. A good user story provides the team with memorable moments from the empathy interviews and offers insight into the target users' personalities. A good user story can inspire empathetic design decisions by making the design approach user-centered. A good user story informs the UX design team about the user preferences for style, including colors, images, and iconography.

A good user story can inspire empathetic design decisions by making the design approach user-centered

You are talking about accessibility with your UX design team. You talk about the curb cut effect and offer a few examples to help them understand what it is. What examples should you have provided? Select all that apply. A series of auditory beeps at crosswalks to indicate it is safe to walk The option for soft-cover, hard-cover, and digital books Wide aisles to accommodate individuals in wheelchairs Closed-captioning on screens so viewers can read the dialogue

A series of auditory beeps at crosswalks to indicate it is safe to walk Wide aisles to accommodate individuals in wheelchairs Closed-captioning on screens so viewers can read the dialogue

You are in the beginning stages of the design process for an app you have been tasked with creating. So far, you have created personas and user stories. What should you create next? The style guidelines A site map A user journey map The completion criteria for the app objective

A user journey map

You have created user personas, and now you are ready to come up with user stories. A junior UX designer on your team is not sure what that means. How should you explain user stories to them? A user story is a non-fictional, one-sentence story told from the perspective of an actual user. A user story is a fictional, one-sentence story told from a persona's point of view to inspire and inform design decisions. A user story is told directly by users and helps identify the design elements that are meaningful and useful to users. A user story is a fictional, one-paragraph story told from the persona group's point of view that informs design decisions.

A user story is a fictional, one-sentence story told from a persona's point of view to inspire and inform design decisions