6.05 Own your health

A grandmother has a tumor in her stomach and is unsure about some of the treatment options her doctors have proposed. What can she do to help clearly understand the information and make an informed decision? A Bring someone with her to the appointments to help listen and ask questions because it can be overwhelming to hear and process all the information on her own B Look up her treatment options online at a medical website to learn the management of her disease that will be more specific to her than from her own doctor C Tell the doctor to choose what treatment option she should have because he is the expert and her personal opinions should not come into play D Write down questions before going to the appointment so she can have the nurse discuss them with the doctor after the appointment is over

A Bring someone with her to the appointments to help listen and ask questions because it can be overwhelming to hear and process all the information on her own

If someone values prevention as a way to maintain good health, what would you expect them to do? Avoid harmful substances and practice refusal skills Avoid exercise overload and limit calorie intake Limit stress reducing activities and practice meditation Limit harmful substances and avoid stress

Avoid harmful substances and practice refusal skills

Hadad hasn't been feeling well lately, but he can't put his finger on exactly what is wrong. He feels run down, has body aches, and even seems to be losing more hair than normal in the shower. After running some routine tests, the doctor said he doesn't see anything wrong and suggests that maybe it is caused by stress. Hadad worries that there is something physically wrong, and he doesn't feel these symptoms are stress related. What can he do? Be persistent in communicating with the doctor in multiple visits because sometimes a doctor doesn't see all the symptoms or an underlying issue in the first visit Stop asking questions because making it seem like he doesn't trust the doctor may make it so Hadad receives less attention from the doctor in the future Search for similar symptoms on the internet so that he can find herbal supplements advertised to treat the symptoms Talk to the nurse about the problem so that she can plead with the doctor to conduct additional tests for the symptoms Hadad says he is experiencing

Be persistent in communicating with the doctor in multiple visits because sometimes a doctor doesn't see all the symptoms or an underlying issue in the first visit

Michelle finally landed her first job after college and it provides insurance. She had surgery on her knee that she was told would be covered by her insurance, but now she has received a bill from the hospital saying the insurance did not pay it. She called the insurance company and they said it has been paid, but the hospital billing department tells her they never received payment. Who should Michelle contact next for help with resolving this matter? Contact an insurance representative through work; he may know who to contact at the insurance company or may contact the insurance company and hospital on Michelle's behalf Contact her local banking representative; she can review what happened to the payment transaction and correct it so payment is sent Contact the post office to speak with a postal worker; he will be able to track the parcel and find out where the mail has been mistakenly delivered Contact a lawyer who specializes in insurance cases, because it appears this is a case of insurance fraud and Michelle may need representation if she is accused of being involved

Contact an insurance representative through work; he may know who to contact at the insurance company or may contact the insurance company and hospital on Michelle's behalf

Tia is always talking to her friends about how prevention is a better investment in your health than treatment. If that is her attitude toward health, which of the following would you expect her to do? Eat a well-balanced diet to increase energy and immunity Exercise frequently to keep her body looking good Use late night hours for school work so daylight can be used for fitness Add the latest diet supplements to her daily fitness routine to maintain low body fat levels

Eat a well-balanced diet to increase energy and immunity

What is an example of how James advocated for himself at a doctor visit? James told the doctor everything that was going on and asked questions about his treatment options James filled out the forms in the waiting room with most of the family medical history he knew James left out telling the doctor that he is sexually active because he is without any effects on his health James listened to the doctor, then decided to visit the physician's other office on his next visit

James told the doctor everything that was going on and asked questions about his treatment options

What is an example of how Mike can offer assistance to enhance the overall health of others? Invite his friends over to watch a movie Plan a bike ride and picnic for his family Suggest his mother research flu vaccines Tell his brother to practice the piano more

Plan a bike ride and picnic for his family

Juan is receiving bills from the hospital even though his insurance company said his procedure would be covered in full. What strategies can help him work successfully with his insurance company and the hospital? Be stern and raise your voice during calls, and ask for a printed summary of each conversation Jot down notes before and after making each call, and avoid calling during business hours when people are busy Save all emails and bills, and follow up to make sure people did what they said they would do Trust that others will follow through with what was agreed upon, and wait for others to call you

Save all emails and bills, and follow up to make sure people did what they said they would do

Katrina is being billed for medical services that should have been paid by her insurance. What strategies can help her work successfully with her insurance company? Avoid calling during business hours when people are busy and speak clearly and firmly Be stern and raise your voice during calls, and use email whenever possible to get responses in writing Speak politely and trust that others will follow through with what they say they will do Take notes when you talk to people and follow up to make sure people did what they agreed upon

Take notes when you talk to people and follow up to make sure people did what they agreed upon

Isaiah is on an insurance plan provided through his father's employer. He had oral surgery that was supposed to be billed to his dental insurance, but they are claiming it is not covered by their plan and should be billed to his medical plan. The oral surgeon's office tried billing the medical plan, and they said it is not covered. Who can Isaiah and his father turn to for help with this matter? The insurance representative at his father's office, because she may help contact the insurance companies or give Isaiah's father specific people at each company to contact directly The insurance representative at his father's office, because she is responsible for the mixup and with her help, it will be the fastest way to resolve the problem A lawyer who handles insurance cases, because hiring a lawyer will be more effective than trying to deal with these companies on their own A lawyer who handles insurance cases, because she will be able to threaten the insurance companies involved and will be more cost effective than dealing with the companies directly

The insurance representative at his father's office, because she may help contact the insurance companies or give Isaiah's father specific people at each company to contact directly