70-346 Chapter 1

Successful pilot programs often attempt to use a minimum of___% of the potential group to be migrated.

5

Exam Tip Remember which record type needs to be modified to allow some pilot users to have email hosted in Office 365 without configuring a hybrid Exchange deployment.

???

Online Archiving

A cloud-based archiving solution to assist organizations with meeting their archiving, compliance, regulatory, and e-discovery responsibilities.

Exchange Online Protection

A cloud-based email-filtering service that protects against spam and malware. This can also be used to enforce data-loss protection policies.

Yammer

A cloud-hosted enterprise social network.

Skype for Business

A hosted communications service that allows instant messaging, file transfer, person-to-person audio/visual communication, and conference hosting.

Office Applications

A subscription service that provides the most recent version of the Office suite of desktop applications.

When a license is assigned to a user, the following occurs:

An Exchange Online mailbox is created for the user. Edit permissions for the default SharePoint Online team site are assigned to the user. The user will have access to Skype for Business features associated with the license. For Office 365 ProPlus, the user will be able to download and install Microsoft Office on up to five computers running Windows or Mac OS X.

To set up an Office 365 trial, you need to have access to the following things:

An email account that will be associated with the trial A mobile device that can receive SMS messages Region First name Last name Business email address Business phone number User name Company name Password

Power BI for Office 365

An online business intelligence service for managing, sharing, and consuming data queries and Excel workbooks that store data models, queries, and reports.

Project Online

An online solution for project portfolio management.

You can manage Office 365 tenant subscriptions from the Subscriptions node, which is under the ___node

Billing

You access The Office 365 on-ramp readiness tool either by navigating to https://onramp.office365.com/ or by clicking

Check Your Office 365 Configuration With Office 365 Health, Readiness, And Connectivity Checks from the Tools section of the Office 365 Admin Center

Creating a test plan or use case involves developing a formal process to describe how the pilot will proceed and how the results of the pilot will be assessed. The test plan should involve the following general phases:

Deploying the Office 365 tenancy that will be used for the pilot user accounts for pilot users Configure active use of email for pilot users Deploy Office 365 ProPlus software Enable pilot user access to Office 365 services Solicit pilot user feedback about the experience

Exchange Online is

Exchange online provides the capabilities of an on-premises Microsoft Exchange Server deployment, including access to email, calendar, contacts, and tasks, as a cloud-based service.

This 5% of pilot users should meet the following general criteria:

Full-time employees of the organization Representative of the organization Have been with the organization a minimum of six months Willingness to provide feedback

The Office 365 roles are as follows:

Global administrator, Billing administrator, Password administrator, Service administrator, User management administrator

Office 365 is made up of multiple separate services. Service descriptions provide information about what the service does. The service descriptions for these Office 365 services are as follows:

Office 365 Platform Service Exchange Online Online Archiving Exchange Online Protection SharePoint Online OneDrive for Business Skype for Business Office Online Office Applications Project Online Project Pro for Office 365 Yammer Power BI for Office 365 Microsoft Dynamics CRM Online

Can you change the payment method in the admin center?

Organizations can pay for Office 365 by credit card or invoice. If you want to change the payment method at a later point in time, you will need to call Office 365 support as altering the payment method cannot be performed through the Office 365 Admin Center.

___email accounts support two-factor authentication, including text-messages and time-based codes generated by apps that are downloadable from each mobile operating system vendor's app store.

Outlook.com

To move the domain ownership to Office 365, you need to configure the following settings:

Primary name server: ns1.bdm.microsoftonline.com Secondary name server: ns2.bdm.microsoftonline.com

SharePoint Online

Provides a cloud-hosted SharePoint deployment.

Project Pro for Office 365

Provides an up-to-date version of the Project Professional software to desktop computers.

Microsoft Dynamics CRM Online

Provides online customer relationship management (CRM) capabilities.

Methods that you can use to resolve license conflicts include:

Purchasing more licenses Removing licenses Deleting users

Can you change the region after you sign up?

Region: Note that you will be unable to change the region associated with the subscription after signup. This should be the geographical region in which the organization for which you are creating the subscription is based. For example, if you were in Hobart, in the state of Tasmania, Australia, you would choose Australia.

You can change the name servers that host your custom domain from the original registrar to Office 365. The method that you use to do this depends on the domain registrar that currently hosts the records that point to the name servers associated with the custom domain. You can only move ownership of DNS to Office 365 if you have gone through the process of confirming that your organization owns the domain through the configuration of the appropriate ___records.

TXT

The Office 365 Platform Service is

The Office 365 platform combines the Microsoft Office suite of desktop applications with cloud-hosted versions of Microsoft communications and collaboration products.

Can you change your tenancy name?

The tenant name cannot be changed after you configure your Office 365 subscription.

Office Online

This allows you to open and edit Word, Excel, PowerPoint, and OneNote documents in a web browser.

OneDrive for Business

This is an organization-based personal online storage space hosted in the cloud.

Provision tenants

This objective deals with the basic process of setting up an Office 365 tenancy.

Can you change the tenant region?

Unlike other Office 365 settings, you cannot change the tenant region once you have selected it. The only way to alter a tenant region is to cancel your existing subscription and to create a new subscription.

Global administrator: Office 365 users assigned this role have access to all administrative features. Users assigned this role are the only users able to assign other ___roles. More than one Office 365 user account can be assigned the global admin role.

admin

The first step in configuring Office 365 to use a custom domain name is to

add the name of the custom domain name to Office 365.

An email account that will be associated with the trial: You should sign up for a ___email account that you will use only with the trial.

brand-new

For example: Your organization has provisioned the contoso.microsoftonline.com Office 365 tenancy. Your organization has its own on-premises mail solution. It uses the contoso.com email suffix. You set the domain as an ___. Configure the on-premises mail solution to configure mail forwarding of each pilot user account to the contoso.microsoftonline.com mail domain. For example, the on-premises mailbox for the don.funk

contoso.com email account should forward all incoming email to [email protected]. @Internal Relay domain

Configure each pilot user's account in Office 365 to use the on-premises DNS zone mail domain. For example, Don Funk's Office 365 user account should be configured with a reply-to address of don.funk

contoso.com. You can migrate the contents of pilot users' on-premises mailboxes using @Exchange Admin Center.

User management administrator: When assigned this role, users can reset passwords and monitor service health. They can also manage user accounts, user groups, and service requests. Users assigned this role are unable to

delete accounts assigned the global admin role; create other admin roles; or reset passwords for users assigned the billing, global, or service admin roles.

Business email address: This account will be used if you need to recover the tenancy's ___account password. Because the global administrator is able to take any action, you want to ensure that the account that the recovery password can be sent to is secure and is only accessible to authorized people.

global administrator

User name: This will be the username of the ___account. For an organization, the name for this account should not be a standard user name, but should be appropriate for an account that will have the highest level of permissions.

global administrator

The first step in selecting users for a pilot program is to determine

how many users you want to include in the pilot program.

Service administrator: Office 365 users assigned the service admin role are able to

manage service requests and monitor service health.

Configure the tenant name: When you set up your Office 365 subscription, you specify a tenant name in the form of ___where name is the name you want to assign to your organization's tenancy.

name.onmicrosoft.com

Company name: This will be your organization's ___name. You'll be able to configure Office 365 to use a more traditional domain name at a later point in time.

onmicrosoft.com

Microsoft requires that you perform a series of DNS configuration changes to the domain name that will prove that your organization controls and has ___of the domain.

ownership

Business email address: Input the email address to be associated with the subscription. This should not be a

personal account, but should be a secure account created expressly for the purpose of being associated with the subscription.

You can assign a domain name that you own to the tenant so that you don't have to use the tenant name on a regular basis. For example, you might sign up to an Office 365 subscription with the tenant name contoso.onmicrosoft.com. Any accounts you create will use the contoso.onmicrosoft.com email suffix for their Office 365 mailboxes. However, once you've set up Office 365, you can assign a custom domain name and have the custom domain name used as the___. For example, assuming that you owned the domain name contoso.com, you could configure your tenancy to use the custom domain name contoso.com with the contoso.onmicrosoft.com tenancy.

primary email suffix

You'll learn more about using custom domains later in this chapter. While you can configure a custom domain name to be the default domain name and use the custom domain name exclusively when performing Office 365 related tasks, you won't be able to remove the tenant name. The tenant name chosen at setup ___with the subscription over the course of the subscription's existence.

remains

When selecting users for the Office 365 pilot, you need to ensure that you select a variety of users that

represents the organization in its entirety.

When you are signed up to an Office 365 subscription that is not a trial subscription, you'll also be able to view a node named Bills. You can use this node to

review invoices by date.

The Office 365 on-ramp readiness tool allows you to

run a set of tests to identify troubleshooting and configuration problems with Office 365.

It is possible to migrate the email accounts of a small number of users from your on-premises environment to Office 365 while keeping the majority of your existing mailboxes in the on-premises mail solution. The method for doing this is termed

simple domain sharing for SMTP email addresses

The first ___account created when you sign up for Office 365 is automatically assigned the global admin role. This role has the most rights of any available role.

tenancy

Most countries/regions don't have local Microsoft datacenters, which might mean

that moving workloads to Office 365 means moving workloads across national/regional borders. For some workload types, this may not present a problem; for other workload types, such as for workloads that deal with confidential medical data, it may not be possible to migrate the workloads across borders without contravening local legislation.

Have been with the organization a minimum of six months This ensures

that the pilot users are familiar with normal organizational procedures. Already trained on the software that they will be using For example, if the pilot program involves moving to online mailboxes, pilot users should already be familiar with Outlook.

You can only use a custom domain name with Office 365 if your organization owns

the domain name.

Exam Tip Remember that the account used to configure the Office 365 subscription will automatically be assigned

the global administrator role.

Password administrator: Office 365 users assigned the password admin role are able to reset the passwords of most Office 365 user accounts, except

those assigned the global admin, service admin, or billing roles. Users assigned the password admin role can reset the passwords of other users assigned the password admin role.

Billing administrator: Office 365 users assigned this role are able to make purchases, manage subscriptions, manage support___, and monitor service health.

tickets

An email account that will be associated with the trial: You should avoid associating a subscription, even a trial subscription, with a personal email account because

trial subscriptions can eventually become ongoing corporate subscriptions.

An email account that will be associated with the trial: To ensure that the email account remains secure, you should also configure this account to use

two-factor authentication.

Exam Tip Remember what type of DNS record you have to manually configure to confirm ownership of a custom domain.

txt

This name has to be ___and no two organizations can share the same tenant name.

unique

By configuring a custom domain's purpose, you can choose how it will be used with Office 365. For example, you might want to

use one custom domain as an email suffix, and another custom domain for use with Skype for Business.

Users who have been assigned the global administrator or ___administrator roles can assign licenses to users when creating new Office 365 user accounts or can assign licenses to accounts that are created through directory synchronization or federation.

user management

A mobile device that can receive SMS messages: This device will be used to

verify your identity.

Tenant region: Tenant region determines

which Office 365 services will be available to the subscription, the taxes that will be applied as a part of the subscription charges, the billing currency for the subscription, and the Microsoft datacenter that will host the resources allocated to the subscription.

When planning an Office 365 pilot, an important thing to realize is that not all workloads need to be migrated to Office 365. Implementing Office 365 is not an all-or-nothing proposition. While it's possible to have all user accounts, Exchange mailboxes, Skype for Business infrastructure, and SharePoint sites hosted in Office 365, it's also possible to configure a hybrid deployment where these services are both on-premises and in the cloud. For example,

you could have a deployment where only a fraction of your organization's user accounts are native to Office 365, some mailboxes are hosted on-premises, and some are hosted in Office 365 cloud. Your organization's SharePoint deployment could even be spread across servers in your local datacenter and others in Microsoft datacenters.

License conflicts occur when

you have assigned more licenses than you have purchased.

Part of the reason for the pilot is to identify potential pitfalls. For example,

you want to figure out that there's a particular on-premises requirement for a group of workers in the accounting department before you migrate their workloads to Office 365.