7.6 Printer Troubleshooting

What is the best way to clean up a toner spill?

Through the use of an anti-static vacuum.

How does paper quality affect a printer?

A user must use the correct type of paper in a printer, glossy for some may not be taken in correctly, can cause jams, or the ink not taking to the paper.

What problems are indicated if the printer can print a test page, but you cannot send a print job to the printer from a workstation?

A workstation issue or problematic connection to the printer.

What is typically the problem when a vertical stripe is printed down the print job?

A dirty or damaged drum in a laser printer, this or the corona wire is dirty.

What problems are indicated if a print job is full of garbled text?

The latest driver is not in use, or a faulty version of the driver is being used.

What are three obvious things you should check before doing more extensive printing troubleshooting?

Verify the printer is plugged in, powered on, and connected, in some way, to the computer you are using.

How do you clean an inkjet printer head?

With a isopropyl alcohol-dampened cloth or paper towel, then dab this along the printer head.