𝘊𝘏𝘈𝘗𝘛𝘌𝘙 9 ~𝘉𝘜𝘚𝘐𝘕𝘌𝘚𝘚

When a US Airways fight crashed into the Hudson River, all members of the flight crew knew exactly what to do, without waiting for orders. As a result of their actions a disaster was averted and all passengers were rescued. This is an example of ___

A leader substitute

A decision that has a "ready-made" solution because it has been evaluated and resolved in the past is known as ____

A programmed decision

At medical center hospital, the surgery department orders masks and gloves for employees every quarter or when the supply reaches the 25 percent level. This is an example of ____

A programmed decision

Which of the following has motivated a push for ethical leadership?

A series of ethical scandals in high profile business

A manager who sets high goals and expects a great deal from his employees because he believes they are capable is using which type of leadership?

Achievement-Oriented Leader Behavior

Which of the following would be character as an individual factor that serves as a leadership Neutralizer?

Ana has more experience in electrical engineering than her supervisor, along with an advanced degree in her field

Charismatic leadership is based on the leaders interpersonal attraction that inspires support and acceptance. Charismatic leaders have confidence in their beliefs and ideals as a strong need to influence people. To become a charismatic leader, which of the following talents would you choose?

Articulating and promoting a compelling vision

Research on gender and leadership has shown one difference that has arisen in some cases that women may be slightly more democratic in making decisions whereas men have a tendency to be somewhat more _____

Autocratic

Both Task-Focused and Employee-Focused leadership represent which type of leadership approach?

Behavioral

Sanje, founder and CEO and TIM Global, focuses on long-term, strategic issues and leaves daily management to senior managers. But their decisions must also be consistent with Sanjes vision for the firm. He works with them on a regular basis to help them develop their decision-making skills. Sanje is an example of a leader as a ?

Coach

On your most recent performance evaluation you scored highly on your abilities to control situations, direct work, supervise people, monitor performance, make decisions, and structure activities. In order to be more effective leader in your company, which attribute would be BEST to focus on developing?

Coaching

Avi was late returning from lunch for the second time in a week. His boss sent him more without pay for the remainder of the day. This is an example of ___ power

Coercive

The ability to punish a subordinate is associated with​ _______ power

Coercive

European leaders must often be aggressive and meetings are frequently characterized by loud verbal exchanges in arguments. In Japan, emphasis is put on consensus building and polite exchanges of dialogue. This example shows that ____ play a growing role in organization as their workforces become more diverse

Cross-Cultural Factors

Phillipe believes his employees are hardworking and will generally make and support decisions that benefit the organization. Phillipe uses many leadership​ styles, depending on the situation. He firmly believes that allowing a subordinate to participate in the​ decision-making process should depend on the​ situation, and he does not solicit their input for all decisions. Which leadership style does Phillipe​ use?

Decision-Tree Approach

According to the ___ approach to leadership, there are rules for deciding how much participation to allow

Decision Tree

The leader behaviors identified by the path-goal theory are ____

Directive, supportive, participative, and achievement-oriented

Veronique is a "people person" when it comes to managing her department. She is friendly and approachable as strives to maker her workplace a happy pleasant environment. This BEST describes ____leader behavior

Employee-focused

Your company has entered into a five year lease for your business. But now it looks as if it will cost up to half a million dollars to bring the facility up to code and to your operating standards. Rather than attempting to break the lease and find a better location the facilities committee is focusing on trying to salvage this deal even though it looks like a bad decision. Which is the MOST LIKElY behavioral aspect you are facing?

Escalation of commitment

In the wake of scandals at Boeing, Wells Fargo, Volkswagen, Toshiba and Walmart, business leaders are being called on to maintain high standards for their conduct, and to hold others in their organizations to the same standards. In short to practice ____ leadership

Ethical

A doctor has power over his patients when they go visit him. Why? Because on the subject of health and wellness, doctors are considered to have special training and knowledge. This is an example of ____ power in the field of medicine

Expert

Nour has been an administrative assistant in the organization for many years. She is often asked to explain relationships with customers or past incidents that few others remember. What type of power does Nour hold in the organization?

Expert

Catherine is a manager of a hair salon. In order to increase sales she decides to offer a customer discount on a haircut and color. At the end of the quarter the reviews sales data to determine how successful her decision was. Which step in the rational decision-making process does this represent?

Following up and evaluating the results

What type of neutralizer factor takes place in an organization where there is a high level of teamwork and cohesiveness, and team members are independent?

Group Factors

_____ are often seen as rising stars, and the managers trust them to work and perform at a high level. This is also the group that manger talks to most offering support and advice and they are given the best opportunities to test their skills and grow. So of course they are more likely to develop in their roles?

In-group Members

Which of the following activities is most closely tied to leadership?

Inspiring

Jane has always rewarded her employees for a job well​ done, often giving bonuses or pay increases to recognize the efforts of the staff.​ However, the financial difficulties currently being faced by the company are acting as leadership neutralizers. How should Jane react to this​ neutralizer?

Jane must identify a new approach to motivating her employees.

Which of the following might act as a neutralizer for individual factors?

Knowledge and motivation

Joachim uses a variety of leadership styles, based on the employees he is interacting with. He has a small group of employees he trusts with special projects, and other employees he relies on less, and consequently, spends less effort on. How can Joachim's leadership style be described?

Leader-Member Exchange Model

Will is a new manger in a group that is highly cohesive, with a long-standing high level performance norms. Will is finding it hard to implement change within the group. The cohesiveness and performance levels are acting as____?

Leadership Neutralizers

Joel's employees feel he requires too much paperwork from them and and that there are extra steps in their processes. If Joel were not the manager, none of his employees would follow his system. Joel has which type of power?

Legitimate

The type of power that a person in a organization has when she/he has control over employees in a lower position or levels within the organization is known as ____ power

Legitimate

Farah makes it a practice to consult with her staff before making major decisions that affect her department. She believes it's important to consider their concerns and process their inputs. According to the path-goal theory, what type of leader behavior does Farah display?

Participative

Basketball legend Lebron James of the lakers has a full lifetime contract with Nike and will be shooting his way through Nike products for a long time. Celebrity endorsement are an example of ___ power

Referent

Pascal is the sales managers of a large dealership. He wants to increase sales significantly over the next quarter as after talking with his staff and giving the matter some thought he decided that offering a customer a rebate on new vehicles is the best strategy to achieve this. What decision-making condition does this BEST describe?

State of Uncertainty

Which type of leader recognizes the shortcomings and strategic advantages of the company, and is always on the lookout for new opportunities and how the company can effectively exploit these opportunities ?

Strategic Leader

____ is a leadership ability to understand the complexities of both the organization and its environment and to lead change in the organization so as to enhance its competitiveness

Strategic Leadership

According to the path-goal theory of leadership, which of the following includes being friendly and approachable?

Supportive Leader Behavior

Research that investigated what behaviors were employed by effective leaders suggested that there are two types of leader behaviors: _____ and _____ behavior

Task focused ; Employee-focused

Managers who use this style develop a structured workplace with clearly defined priorities and schedules. This is an example of an ____ leadership

Task-Focused

Kamiya tells her employees exactly how they should perform each task. She feels that tasks must be performed as she describes, or the department might not meet its goals. Kamiya is exhibiting which of the following?

Task-Focused Leader Behavior

Why is it often difficult to take over a leadership role from someone who had substantial personal charisma?

The new leader will be compared to the previous leader.

Which of the following is the BEST description of leadership?

The processes and behaviors used to motivate, inspire, and influence others behavior toward achievement of organizational goals

___ focuses on the leader and not on how he or she responds to the followers or the situation. It assumes that it is the leader and his/her personality that are central to the leadership process

Trait approach

_____ leadership is very similar to basic management in that it involves routine, regimented activities.

Transactional

______ involves routine, regiment activities

Transactional Leadership

Dezmon believes that change is necessary in his department and has created a vision to guide the change, so he and his staff can execute that change effectively. Which of the following is Dezmon displaying?

Transformational Leadership

____ leadership has become increasingly critical for organization utilizing alternative workplace options such as telecommuting and geographically dispersed teams

Virtual

Telecommuting surged during the 2020 COVID -19 pandemic as people were either encouraged or required to work remotely. Some firms felt that remote work was so effective that it would become permanent. This new working environment is an example of _____

Virtual Leadership

Donald's Trump successful bid for the U.S presidency was fueled by many people perception that he was both transformational and charismatic leader. He talked about the need of change issues such as health care, immigration, and foreign policy. A transformational leader exhibits ______?

Vision, dedication, and perseverance