A+ Chapter 9

How big should a page file be?

1 1/2 to x2 the amount of ram you have in your system.

What is a counter in a performance monitor?

A counter identifies a specific statistic, such as % Processor Time or % Disk Free Space

What is paging?

In computer operating systems, paging is a memory management scheme by which a computer stores and retrieves data from secondary storage for use in main memory. In this scheme, the operating system retrieves data from secondary storage in same-size blocks called pages.

What is secure desktop?

Is part of the UAC. Prevents anything from happening.

What can you NOT keep in file history?

Operating system

Whats the difference between a performance monitor and a reliability monitor?

Performance Monitor displays statistics that tell you about the operation of your computer. Reliability Monitor maintains historical data that describe the operating system's stability.

What are restore points?

System Restore automatically takes snapshots (called restore points) of your system. You can use these restore points to roll back your computer to a specific point-in-time configuration.

What is Paging or Swapping

The process of moving data from RAM to disk and back

How long do you have to activate Windows?

30 days

how big is a page of memory?

4,096 KB blocks of memory

What is the difference between a counter and object in a performance monitor?

A counter tells you the % of processing time. The object tells you the processors information

What is the difference between a Hot Fix and a Service Pack?

A hotfix is an operating system patch that fixes bugs and other vulnerabilities in the software. Hotfixes may be released on a regular basis as fixes are created. For the highest level of security, apply hotfixes as they are released (after you use a test computer to verify that the hotfix will not cause additional problems). A service pack (SP) is a collection of hotfixes and other system enhancements. A service pack includes all hotfixes released to that time. If you install the service pack, you do not need to install individual hotfixes. Installing a service pack also includes all previous service packs.

What is a service?

A service is a program that processes requests from other applications or users. Services can start automatically and stay constantly running in the background, waiting for service requests. Use the Services snap-in to view and manage running services. The service startup behavior determines how the service is started.

What are the tabs on event viewer?

ASS • The Application log contains a list of all application-related events such as application installations, un-installations, and application errors. • The System log contains a list of all system-related events such as system modifications, malfunctions, and errors. • The Security log contains a list of all security-related events such as security modifications and user login events.

Complains that screen dims out and can't put in credentials?

Access is being denied by the UAC

What is application data?

Application data includes files installed by an application and application configuration files.

What is Bare Metal Recovery?

Bare-metal restore is a technique in the field of data recovery and restoration where the backed up data is available in a form which allows one to restore a computer system from "bare metal", i.e. without any requirements as to previously installed software or operating system.

What is DRM?

Digital rights management Digital rights management is a set of access control technologies for restricting the use of proprietary hardware and copyrighted works.

What is a disk que?

Disk queue holds read and write requests that are waiting to be processed by the disk controller and should never be bigger than x2 the amount of spindals in your hard disk

What is DXDiag?

DxDiag is a tool that shows information related to DirectX operation. DirectX is a set of programming interfaces for multimedia (video and audio).

What is a EULA?

End-user license agreement In proprietary software, an end-user license agreement or software license agreement is the contract between the licensor and purchaser, establishing the purchaser's right to use the software

What is file history?

File History is used in Windows 8.1 to backup user profiles. A profile backup includes all of the information stored in the user's library folders: • User data files, such as documents, music, and videos • User preferences, such as the desktop background, screensaver, color schemes, contacts, browser favorites, and so on • User account details, such as the username, password, and so on

What are the 4 subsections in performance monitor?

Memory, Network Interface, Physical Disk and Processor information

What are the tools you can add to registry?

Microsoft Registry Editor or Regedit is a tool for modifying entries in the Windows registry.

What is a KB

Microsoft identifies each hotfix by a number. This number also identifies a Knowledge Base (KB) article that describes the issues addressed by the hotfix.

What is a bottle neck

Occurs when a component is unable to keep up with demand and slows down other processes or functions.

What is OBDC?

Open Database Connectivity is a standard application programming interface for accessing database management systems.

What is the difference between personal and enterprise licensing?

Personal licenses are intended for home and small business customers. Usually, they only allow the software to be installed on 1-3 systems. Because they are limited in the number of allowed installs, personal licenses are usually less expensive than other alternatives. However, personal licenses many not be the best choice for large organizations, which may need to purchase hundreds or even thousands of licenses for a given software title. Enterprise licenses (which are also sometimes called volume licenses) are intended for medium and large organizations. Enterprise licenses allow the customer to install the software without restriction using the same activation code (typically until a maximum cap is reached). Because of the volume involved, the customer is usually able to purchase an enterprise license for much less than the cost of purchasing individual personal licenses. Enterprise licenses are usually too expensive for most home or small business users.

What is a shadow copy?

Previous Versions (also called Shadow Copies) takes snapshots of files and folders and protects against accidental deletion or modification of user data files.

What are the main tabs in task manager?

Processes tab: use to view the status of all current applications running on the computer. Use this tab to terminate unresponsive applications. Performance tab: use to view system-wide processor, memory, disk, and network statistics. App History: use tab to monitor Windows Store apps running on the system. Startup tab: use to enable or disable applications that start automatically when the system boots. Users tab: use to monitor users currently logged on to the system. Details tab: use to view the status of all current processes running on the computer and the CPU and memory resources they use. Use this tab to modify the priority of a process or terminate unwanted processes. Services tab: to view a list of services running on the computer. You can use this tab to start and stop a particular service.

What is the difference between reset and refresh on your PC?

Refreshing your PC reinstalls Windows and keeps your personal files and settings. It also keeps the apps that came with your PC and the apps you installed from the Windows Store. Resetting your PC reinstalls Windows but deletes your files, settings, and apps—except for the apps that came with your PC.

What is the difference between remote desktop and remote assistance?

Remote Desktop lets you access your computer from a remote location over a network connection. But must be logged out. Remote Assistance allows a person needing help with their computer to request help from another user, such as a help desk technician or workstation support professional. The person offering assistance can view the desktop of the requester and, with permission, perform actions remotely.

What are the 3 methods that someone can request to access your system?

Save the invite as a file and send it in an email or put it on a thumb drive and walk it over. Directly email the help desk person. Use Easy connect. A code is generated on the system then we call the help desk and give them the same code.

What is the boot sequence?

See module 9.15.2

What is system state data?

System state data includes all of the files required to boot and run the computer. System state data includes the operating system files, the registry, drivers, and any configuration files.

What is MMC

The Microsoft Management Console (MMC) is a framework that provides a common user interface for performing system administration tasks. Management of a set of related features is done by adding snap-ins to the console. The MMC provides the shell for running these snap-ins.

What is VMM

The Virtual Memory Manager (VMM) It is in charge of swapping data between physical memory and the hard disk.

What is a page file?

The area on the hard disk used for storing the contents of RAM

What is thrashing?

Thrashing is a condition in which excessive paging operations are taking place because there is not enough RAM. A system that is thrashing can be perceived as either a very slow system or one that has come to a halt.

What is MsConfig?

Used to configure your system to enable optimal troubleshooting and diagnosis of technical issues. Use the System Configuration Utility to: • Configure startup preferences • Customize bootup configuration • Turn services on or off

What is Msinfo?

Used to view hardware and configuration information for your computer. Computer manufacturer, processor type, available memory. Installed devices and drivers used. Running tasks. Applications that run at system startup.

What is the UAC?

User Account Control (UAC) helps minimize the dangers of unwanted actions or unintended software installations. UAC prompts for permission before allowing changes that can affect your computer's security or performance. Always Notify is turned on

What is user data?

User data includes all data files saved and modified by users or applications that users run. The user data is the most important data for a company. Because user data changes constantly, back up the user data frequently and on a regular schedule.

What is Virtual Memory

Virtual memory is simulated memory that is implemented as a page file on a hard drive. Virtual memory is used by operating systems to simulate physical RAM using hard disk space.

What is a commit charge?

When a process runs, the operating system assigns memory to the process. The amount of committed memory identifies how much memory has been assigned to running processes.

What is a page fault?

When the CPU needs to access data in RAM, a page fault occurs when that data does not exist in RAM but is instead in the page file.

What does proprietary mean?

When you purchase this type of software, you are not purchasing the software itself. Instead, you are purchasing a license to use the software. You are not allowed to access the software's source code and make modifications. Usually, the source code is not made available to customers. A EULA does not typically allow you to reverse engineer the software to recreate the source code. The license usually only permits you to install the software on a fixed number of computers. Installation limits are commonly enforced by the software vendor using online software activation. If you try to use the same activation code too many times, the software will not activate and can't be used.

What is the registry

Windows Registry is used to store much of the information and settings for software programs, hardware devices, user preferences, operating system configurations The Kernal is the heart and the registry is the brain.

What is snap-ins

the snap-ins provide the details for performing specific management tasks.