ACE 231

Complex solutions based on as much data as they can gather is which decision style? A. Behavioral B. Analytic C. Conceptual D. Directive

B. Analytic

Which one of Porters Competitive Strategies describes: Central Authority, tight cost controls, efficient procurement and distribution systems, Close supervision, and finite employee empowerment? A. Differentiation B. Cost Leadership C. Focus

B. Cost Leadership

What is the basic business scope and distinguishes it from other organizations? A. Strategic Goals B. Mission Statement C. Tactical Goals D. Operational Goals

B. Mission Statement

Which of the following is not a stage of crisis management? A. Prevention B. Panic C. Preparation D. Containment

B. Panic

A blueprint specifying the resource allocations, schedules, and other actions necessary for attaining goals is defined as a: A. Goal B. Plan C. Mission D. Strategy

B. Plan

Who is responsible for formulation and enforcement of strategic plans? A. Employee B. Senior Management C. Regional Manager D. Assistant to Regional Manager

B. Senior Management

Which of the following is not one of the characteristics of effective goal setting? A. Specific B. Simple C. Measurable D. Relevant

B. Simple

A desired future state that the organization attempts to realize is what? A. Planning B. Plan C. Goal D. None of the Above

C. Goal

Achievement of goals at lower levels permits the attainment of high-level goals is a: A: Plan B: Goal C. Means-End Chain D Mission Statement

C. Means-End Chain

Which level of Goals/Plans carries an external message, rather than internal? A. Strategic B. Operational C. Mission Statement D. Tactical

C. Mission Statement

What type of plans only exist at the functional level? A. Strategic B. tactical C. Operational D. None of the Above

C. Operational

What defines a precise series of steps to be used in achieving a specific job? A. Policy B. Rule C. Procedure D. None of the Above

C. Procedure

Strategic plans encompass which of the following levels? A. Business Level B. Corporate Level C. Functional Level D. A & B E. A & C

D. A & B

What is not the purpose of a companies goals and plans? A. Guide to Action B. Source of Motivation and Commitment C. Standard of Performance D. All of the Above

D. All the Above

T/F: Strategic goals apply to middle management and define the outcomes that major division and departments must achieve?

False. Tactical

T/F: Planning to add a new division at the Nestle's Plant in Jacksonville, IL would be considered a Strategic Plan?

False. Tactical Plan

T/F: Middle management makes strategic goal plans?

False. Tactical management plans

T/F: The four underlying principles of chain of command are authority, responsibility, accountability, and delegation?

False. There are only two underlying principles, unity of command and scalar principle

T/F: The three levels of achieving change are Unfreezing, Changing, and Unfreezing again?

False. Unfreezing, Changing, Freezing

T/F: Cost-benefit diversity can be defined as the combination of benefits received and costs paid?

False. Value not cost-benefit diversity

T/F: The barriers to effective decision making include incomplete information and time pressures?

True

T/F: The factors of Mission, Strategy, Size, Technology, and Competitive Environment affect Organizational Structure?

True

T/F: The four personal decision frame work styles are Directive Style, Analytic Style, Conceptual Style, and Behavioral Style?

True

T/F: The main difference between a project and a plan is that a plan is usually smaller in scope and complexity?

True

T/F: The pros of vertical functional are Economies of scale, co-location of skills, centralized decision making?

True

T/F: The three stages of crisis management are prevention, containment, preparation?

True

T/F: The two underling principles of the chain of demand are unity of demand and scalar principles?

True

T/F: The type of choice that leads to choosing the first acceptable option which may not necessarily be the best is called satisfying?

True

T/F: Top managers are more likely to make non programmed decisions?

True

T/F: Tactical planning takes in account the company's overall goal and is at the corporate level?

False. Strategic

T/F: Accountability is the flip side of authority?

False. Responsibility is the flip side

In the Characteristics of effective goal setting, one characteristic which describes cover key result areas is: A. Attainable B. Relevant C. Time-Bound D. Measurable

A. Attainable

What personal decision style corresponds to people who prefer simple, clear cut solution to problems, make decisions quickly, may consider only one or two alternative, efficient and rational, and prefer rules or procedures? A. Directive B. Analytic C. Conceptual D. Behavioral

A. Directive

A company wants to cut its costs within the next year. This goal is unsatisfactory because it is: A. Not specific B. Not challenging C. Not timely D. All of the above

A. Not Specific

Goals that define the future plans for the whole organization and outline increase growth and return on investments are: A. Strategic Goals B. Tactical Goals C. Operational Goals D. Mission Statement

A. Strategic Goals

What goals apply to middle management? A. Tactical Goals B. Strategic Goals C. Operational Goals D. MBO Goals

A. Tactical

Which type of planning is designed to help execute plans in a shorter time frame? A. Tactical B. Strategic C. Operational D. Organizational

A. Tactical

Which of the following is not a characteristic of effective goal setting? A. Challenging but Realistic B. Measurable C. Specific D. Undefined Time Period

D. Undefined Time Period

Which of the following questions is not what a manger should be able to answer? A. Where are we going? B. When are we going to get there? C. How are we going to get there? D. How much money are we going to make? E. B & D

E

Which is not a characteristic of effect goal setting? A. Specific and Measurable B. Cover Key Result Areas C. Challenging but Realistic D. Defined Time Period E. Broad and Conceptual

E. Broad and Conceptual

Which of the following is not part of identifying uncontrollable factors? A. Economic Downturns B. Declining Markets C. Increases in Costs of Supplies D. Technological Developments E. None of the Above

E. None of the Above

T/F: A tall structure span of control has a wide span of control?

False

T/F: An effective goal should be broad and too challenging to reach?

False

T/F: Culture Change is a change in attitudes and behaviors of a few employees in the organization?

False

T/F: In a flat structure, it often takes a lot of supervision and coordination?

False

T/F: Initiation of change is the second step in the change process?

False

T/F: Lower-level managers make more non-programmed decisions than Top-level managers?

False

T/F: Plans for the whole organization and that include action steps used to attain goals are tactical goals?

False

T/F: Rules define a precise series of steps to be used in achieving a specific task?

False

T/F: Satisfying refers to decision makers attaining and choosing the best possible solution?

False

T/F: Strategic management primarily focuses on obtaining short term goals for an organization?

False

T/F: Synergy is the combination of benefits received and costs paid?

False

T/F: Tactical goals are specific, measurable results that are expected from departments, work groups, and individuals?

False

T/F: Understanding individual feelings about a problem and possible effects is an example of a conceptual style?

False. Behavioral Style

T/F: Decentralization means that the decision authority is located near the top of the organization?

False. Centralization

T/F: Strategic plans are made at the functional level?

False. Corporate and Business levels

T/F: In reference to the four roles of organizational change the inventor provides reality tests, looks for shortcomings, and defines hard-nosed criteria that ideas must pass?

False. Critic

T/F: A major shift in Norms, Values, Attitudes, and Mindset of the entire organization is what we call people change?

False. Culture Change

T/F: Determining the organizations goals and means for achieving them is the definition of a Plan?

False. Definition of planning

T/F: A goal is defined as a blueprint specifying the resource allocations, schedule, and other actions necessary for accomplishing said task?

False. Describes Plan

T/F: A sponsor develops and understands technical aspects of an idea?

False. Inventor

T/F: Strategic plans are short-term

False. Long Term

T/F: Operational goals/plans are handled by senior management?

False. Lower Management

T/F: Optimizing is realizing the best possible outcome?

False. Maximizing

T/F: A procedure is a general guide to action and provides direction for people within the organization?

False. Policy

T/F: A rule is a general guide to action and provides direction for people within the organization?

False. Policy

T/F: An example of a process change would be Sun Chips changing their Harvest Cheddar flavor into Harvest White Cheddar

False. Product Change (The product itself is changing not the process of making it)

T/F: A complex set of objectives and plans to achieve an important, one time organizational goal is a project?

False. Program

T/F: "Where did we get our paper?" is an example of a non-programmed decision?

False. Programmed

T/F: Tactical goals apply to future plans and are long term?

False. Strategic Goals

T/F: A performance gap is the disparity between existing and desired performance levels?

True

T/F: A program is a complex set of objectives and plans to achieve an important, one-time organizational goal?

True

T/F: A project is generally smaller in scope and complexity than a program?

True

T/F: Accountability is the mechanism through which authority and responsibility are aligned?

True

T/F: An example of a "program" would be the Olympic Games?

True

T/F: Another definition for escalation of commitment is "throwing good money after bad"?

True

T/F: Competition and collaboration are often present at the same time?

True

T/F: Decentralization means decision authority is pushed downward to lower organizational levels?

True

T/F: Delegation is the process whereby managers transfer authority and responsibility?

True

T/F: Differentiation is very important in order for firms to succeed, therefore non-substitutability is vital?

True

T/F: Differentiation, one of Porter's competitive strategies, deals with a companies unique and inimitable characteristics?

True

T/F: GMO's are an example of recent innovation discussed in class?

True

T/F: In todays turbulent times, in order for an agribusiness firm to remain successful they need to continually adapt to a changing market?

True

T/F: One of the characteristics of effective goal setting is time?

True

T/F: Operational goals are expected from departments, workgroups, and individuals?

True

T/F: Operational goals are specific and measurable goals expected from particular groups or individuals?

True

T/F: Organizational Change is the adoption of a new idea or behavior by an organization?

True

T/F: Organizational change is more successful with a critic?

True

T/F: Product vs process change is a change in physical characteristics vs production?

True

T/F: Rational choice by an individual for maximizing outcomes is a characteristic of the classic model?

True

T/F: Strategic planning is more prominent on the corporate and business levels of a business?

True

T/F: Technology Change is a change that pertains to the organizations production process?

True