ADDRESSING CUSTOMER CONCERNS ABOUT PROPILOT ASSIST

What button do you press to turn ProPILOT Assist On?

Blue ProPILOT Assist button

Which of the following is true of ProPILOT Assist?

Drivers must keep their hands on the steering wheel

What color are the steering wheel and lane marker icons when Steering Assist is operational?

Green

ProPILOT Assist is a/an ________ driver assistance system.

Hands-on

What does ProPILOT Assist's Steering Assist function do?

Helps the driver keep the vehicle in the center of the lane

What are the key technologies of ProPILOT Assist?

Intelligent Cruise Control with Full-Speed Range and Hold Steering Assist

Which of the following are limitations of ProPILOT Assist?

Lane markers are difficult to see or confusing Windshield wipers set to Low or High Poor weather conditions that interfere with sensor or camera performance

In which settings is ProPILOT Assist designed to ease a driver's workload?

Long highway trips Highway traffic jam conditions

What audible sound indicates Steering Assist is in standby mode?

Steering wheel and lane markers turn gray and a Double chime

What indications does the driver receive when Steering Assist is engaged?

Steering wheel and lane markers turn green and a single chime sounds

A customer complains that Intelligent Cruise Control only adjusts speed in 5 mph increments. Which of these might be the "problem"?

The driver did a "long press" on the RES or SET button

A customer complains that Intelligent Cruise Control did not slow down/brake properly. Which of these might be the "problem"?

The vehicle ahead did not brake at a normal rate

A customer complains that Steering Assist doesn't work in the rain. Which of these might be the "problem"?

The visibility prevented the system from detecting clear lane markers The windshield wipers were set to LOW or HIGH

Can a driver of a vehicle with ProPILOT Assist use Intelligent Cruise Control without Steering Assist?

Yes, press the Steering Assist button on the dash to turn it on or off