ADM 201 Another Practice ExamWhich of the following settings can be modified by individual users?

What types of records can be imported with the Import Wizard? 1. Custom objects 2. Opportunities 3. Accounts 4. Contacts

1. Custom objects 3. Accounts 4. Contacts

Which of the following features are available with Salesforce Knowledge that are not available with Solutions? 1. Chatter feed collaboration 2. Article types and data categories 3. Article versioning 4. Multi-language support

2. Article types and data categories 3. Article versioning

What feature allows a user to group campaigns within a specific marketing program or initiative? 1. Campaign lists 2. Campaign hierarchy 3. Campaign influence 4. Campaign members

2. Campaign hierarchy

Where can an administrator change the organization name and address; default locale, language, and time zone? 1. Organization-wide settings 2. Company information 3. Business hours 4. Language settings

2. Company information

What options does an administrator have in customizing reports? 1. Add a filter 2. Schedule a refresh time 3. Add a gauge component 4. Add a grouping 5. Summarize fields

1. Add a filter 4. Add a grouping 5. Summarize fields

What type of customizations can be done to activities? 1. Custom fields 2. Field tracking 3. Workflow rules 4. Assignment rules 5. Validation rules

1. Custom fields 3. Workflow rules 5. Validation rules

Which of the following field types may be a controlling and dependent field in picklists? 1. Custom picklist 2. Standard picklist 3. Standard checkbox 4. Custom checkbox

1. Custom picklist

Which of the following tools can an Administrator use to backup data monthly? 1. Data export service 2. Analytic snapshot 3. Import wizard 4. Scheduled report

1. Data export service

Which of the following support settings do you need to configure before setting up assignment rules, escalation rules, web-to-case and email-to-case? 1. Default case owner 2. Web to lead forms 3. Automated case user 4. Service level agreements 5. Entitlements

1. Default case owner 3. Automated case user

Why would an administrator use the data loader rather than import wizard? 1. Export or delete data 2. Choose whether or not to run validation rules 3. Import lead records and prevent duplicate records 4. Save mappings for later use

1. Export or delete data 3. Import lead records and prevent duplicate records

Which of the following are possible actions via workflow when criteria is met? 1. Field update 2. Email alert 3. Chatter post 4. Create a task

1. Field update 2. Email alert 4. Create a task

If two objects have a parent-child relationship, how can a user access the child record from the parent record? 1. Lookup field 2. Child field 3. Custom link 4. Related list

1. Lookup field

What type of relationship must exist for roll-up summary fields to be possible? 1. Master-Detail 2. Parent-Child 3. Lookup 4. Cross-Object

1. Master-Detail

What type of access can an Administrator grant through sharing rules? 1. Read/Write 2. Read/Write/Transfer 3. Delete 4. Read only

1. Read/Write 4. Read only

Who can manually share records? 1. Record owners 2. Users above the record owner in the role hierarchy 3. Sales management 4. Administrators

1. Record owners 2. Users above the record owner in the role hierarchy 4. Administrators

What are the common ways Administrators can back up Salesforce data? 1. Reports 2. Custom objects 3. Scheduled backups 4. Manual backups

1. Reports 3. Scheduled backups 4. Manual backups

What groups or individuals comprise Public Groups? 1. Roles 2. Roles and Subordinates 3. Users 4. Profiles

1. Roles 2. Roles and Subordinates 3. Users

Which of the following are true about Master-Detail relationships in custom objects? 1. Sharing is inherited from the parent 2. Child needs to be manually deleted when the parent is deleted 3. Only child fields are available for reporting 4. Lookup field is required on the child object

1. Sharing is inherited from the parent 4. Lookup field is required on the child object

What are periods that follow Gregorian calendar, but can start on the first day of any month? 1. Standard fiscal years 2. Custom fiscal years

1. Standard fiscal years

Which of the following type of report is a list of records with no subtotals? 1. Tabular 2. Summary 3. Matrix 4. Joined

1. Tabular

What is validated before a user can log in? 1. User's IP address 2. User's email address 3. User's login hours 4. User's access level

1. User's IP address 3. User's login hours

To whom can you transfer lead records? 1. Users 2. Profiles 3. Roles 4. Queues

1. Users 4. Queues

What is determined by the running user of the dashboard? 1. What data viewers of the dashboard will see 2. Which users can access the dashboard 3. Which users can access the source reports for the dashboards 4. Which users can refresh a dashboard

1. What data viewers of the dashboard will see

When are workflow rules evaluated? 1. When a record is created or updated 2. After a record is created 3. When a record is cloned 4. Before a record is deleted

1. When a record is created or updated

In which of the following scenarios can formulas be evaluated as a part of workflow criteria? 1. When records are created 2. When records are created or updated 3. When records are created or updated to subsequently meet the criteria

1. When records are created 2. When records are created or updated

When creating a sharing rule, what must an administrator select? 1. Which records to share 2. What fields to make visible 3. Who to share access with 4. What level of access to grant

1. Which records to share 3. Who to share access with 4. What level of access to grant

How many days will the recycle bin hold deleted data? 1. 10 days 2. 15 days 3. 30 days 4. 45 days

2. 15 days

How many custom summary formulas can you have per report? 1. 1 2. 5 3. 10 4. 25

2. 5

What is the maximum number of records you can import with the Import Wizard? 1. 25,000 2. 50,000 3. 100,000 4. 500,000

2. 50,000

What options are available when setting the evaluation criteria for a workflow rule? 1. Created, and any time it's edited to no longer meet the criteria 2. Created 3. Deleted 4. Created, and any time it's edited to subsequently meet the criteria

2. Created 4. Created, and any time it's edited to subsequently meet the criteria

What can a Chatter Free User access? 1. Accounts 2. Groups 3. Custom Objects 4. Files

2. Groups 4. Files

What can be modified on standard object fields? 1. Default text 2. Help text 3. Picklist values 4. Labels 5. Field types

2. Help text 3. Picklist values 4. Labels

Which of the following settings can be modified by individual users? 1. User Interface 2. Locale 3. Search Settings 4. Currency 5. Language

2. Locale 4. Currency 5. Language

Which of the following is not a report format? 1. Tabular 2. Mixed 3. Joined 4. Summary 5. Matrix

2. Mixed

Can a custom summary formula reference other summary formulas? 1. Yes 2. No

2. No

Which of the following is the most basic form of sharing settings? 1. Profile settings 2. Organization-wide defaults 3. Sharing rules

2. Organization-wide defaults

Which of the following is not a component of the user record? 1. Role Privileges 2. Permission Sets 3. Organization-wide Settings

2. Permission Sets

How would a user most efficiently move from an Account record to related contact record? 1. Global search 2. Related list 3. List view 4. Lookup field

2. Related list

Which of the following best describes the Opportunity objects? 1. Customer support inquiries 2. Sales deals 3. Answers to common problems 4. Potential customers for your company

2. Sales deals

What report format displays a list of records sorted into a group with subtotals? 1. Tabular 2. Summary 3. Matrix 4. Joined

2. Summary

What is the limit of Master-Detail relationships per object? 1. One 2. Two 3. Five 4. Ten

2. Two

An administrator will be unable to delete a custom field when it is: 1. Used in a page layout 2. Used in a workflow field update 3. Part of a field dependency 4. Used in a report

2. Used in a workflow field update

What are Boolean formulas that validate record data whenever the user tries to save the information? 1. Workflow rules 2. Validation rules 3. Assignment rules

2. Validation rules

What is the best practice limit for child records on master-detail relationships? 1. 1,000 2. 5,000 3. 10,000 4. 25,000

3. 10,000

How would an administrator quickly create multiple user records? 1. Clone users 2. Import user records 3. Add multiple users under manage users in Setup 4. Enable users to create their own records

3. Add multiple users under manage users in Setup

Who has permission to edit a Chatter profile? 1. Administrators 2. A user's manager 3. An individual user

3. An individual user

Which of the following is not a component of the user record? 1. Contact Information 2. Profile and Role 3. Chatter group information 4. Language and Time Zone

3. Chatter group information

Which of the following user interface setting must be enabled to allow users to edit records directly from a list view? 1. Enable enhanced user interface 2. Enable printable list views 3. Enable inline editing 4. Enable enhanced lists

3. Enable inline editing

Which of the following is not a profile type? 1. Standard 2. Chatter 3. Hybrid 4. Custom

3. Hybrid

Which of the following is not a standard object? 1. Accounts 2. Opportunities 3. Invoices 4. Leads

3. Invoices

Which of the following type of report allows you to group records by both row and column? 1. Tabular 2. Summary 3. Matrix 4. Joined

3. Matrix

Which of the following profile component would you use to make a field 'required?' 1. Formula field 2. Lookup field 3. Page layout 4. Related list

3. Page layout

Which of the following is not a method to share records? 1. Role hierarchy 2. Sharing rules 3. Profile settings 4. Manual sharing

3. Profile settings

How can an administrator customize global search to help users find information quickly? 1. Control which fields are searched 2. Set the order in which objects appear 3. Set the number of results per page 4. Add filters to the search results

3. Set the number of results per page 4. Add filters to the search results

Which of the following chart type can an administrator use to compare opportunity amounts by rep and then by state? 1. Gauge 2. Funnel 3. Stacked bar chart 4. Line chart

3. Stacked bar chart

What types of dashboard components display the grand totals from the bottom of a report? 1. Metric 2. Gauge 3. Table 4. Chart

3. Table 4. Chart

A user receives an error message when logging into Salesforce. What is the first check performed by an administrator? 1. Reset the password 2. Unlock the user 3. View the login history 4. Change the accepted IP ranges

3. View the login history

In troubleshooting a login issue, if you cannot find the username of the user unable to login what is the probable cause? 1. Password incorrect 2. IP range exclusion 3. Wrong username 4. System error

3. Wrong username

What is the significance of the primary master-detail relationship in a junction object? 1. Look and feel is inherited from the primary master object 2. Record ownership is inherited from the primary master object 3. Field values are only copied from the primary master object 4. All of the above

4. All of the above

A sales rep would like to collaborate with a number of potential customers on Chatter, what license type would you recommend to achieve this? 1. Chatter Plus 2. Chatter Free 3. Sales User 4. Chatter External

4. Chatter External