Agile mock test - Stakeholder Engagement 2

Which of the following is the least important characteristic to keep in mind when preparing a persona? A. Realistic B. Tangible C. Collaborative D. Actionable

C. Collaborative Explanation Personas should be grounded in reality, tangible, actionable, and relevant; although personas are often prepared collaboratively by the team, they don't need to be collaborative" to be effective." Domain: Stakeholder Engagement Source: PMI-ACP Exam Prep Page: 160

What wouldn't be a good approach to facilitating stakeholder meetings on an agile project? A. Establish basic ground rules, and then enforce them. B. Establish the duration of the meeting ahead of time, and assign someone to be the timekeeper. C. Establish your authority as the facilitator early in the meeting to keep everyone focused on the task at hand. D. Establish a clear goal for the meeting, and keep the discussion focused on it.

C. Establish your authority as the facilitator early in the meeting to keep everyone focused on the task at hand. Explanation The suggestion to ���establish your authority as the facilitator early in the meeting to keep everyone focused on the task at hand�۝ doesn't reflect the agile mindset, since it is counter to the core concepts of mutual respect, servant leadership, and empowered teams. The other options would be perfectly appropriate for facilitating agile meetings. Domain: Stakeholder Engagement Source: PMI-ACP Exam Prep Page: 181

Your team would use personas to help them stay focused on: A. Early delivery of value B. The minimal viable product C. The needs of the end users D. The product owner's top priorities

C. The needs of the end users Explanation All of these options are a high priority for agile teams. However, the only one that personas could help with is the needs of the end users. Personas provide insight into what key stakeholders want to gain from the project, including the features that the end users need most and will find most valuable. Domain: Stakeholder Engagement Source: PMI-ACP Exam Prep Page: 160

Why would an agile team use a wireframe? A. To understand and stay focused on the needs and goals of their stakeholders B. To share knowledge, collaborate, and communicate with stakeholders C. To reach consensus with stakeholders about what the product will look like D. To radiate the plan for the project to all interested stakeholders

C. To reach consensus with stakeholders about what the product will look like Explanation Wireframes are a type of lightweight model, typically a series of sketches or diagrams, that help the team share with their stakeholders how the product they are proposing to build will function, in order to generate discussion and reach consensus. Although this process does involve sharing knowledge, collaborating, and communicating with stakeholders, that option is too general to be the best answer. The other options are incorrect. Domain: Stakeholder Engagement Source: PMI-ACP Exam Prep Page: 160

Which question would not typically be addressed in an agile project charter? A. When does this project need to be done by? B. Who will participate in this project? C. Where will the team be located? D. What other projects are under consideration?

D. What other projects are under consideration? Explanation The issue that is least likely to be addressed in an agile charter is what other projects are under consideration, since this information is only tangentially related to the project being chartered. The other questions deal with the kind of high-level information that is typically included in an agile charter. Domain: Stakeholder Engagement Source: PMI-ACP Exam Prep Page: 154

What would you be least likely to find in an agile project charter? A. Detailed description of project scope B. High-level business rationale C. Description of work sites and deployment requirements D. Acceptance criteria for the product

A. Detailed description of project scope Explanation Detailed scope is unlikely to be found in an agile project charter, because it would be unusual to know all of the scope requirements upfront on an agile project. Usually the details only emerge as the system is built and customer tries it out. Since the scope of an agile project is progressively elaborated, agile charters generally focus more on how the project will be run than on exactly what will be built. Domain: Stakeholder Engagement Source: PMI-ACP Exam Prep Page: 154

As an agile team leader, what is one way to help increase stakeholder commitment to the project? A. Involve a range of stakeholders in collaborative decision making B. Let the product owner make decisions about tailoring agile practices C. Shield your team from making tough decisions so they can focus on their work D. Rely on the sponsor to make the tough decisions

A. Involve a range of stakeholders in collaborative decision making Explanation The only option here that is a reflection of the agile mindset is to involve a range of stakeholders in collaborative decision making. The reason for this is that commitment increases with involvement. Domain: Stakeholder Engagement Source: PMI-ACP Exam Prep Page: 186

In comparison to a traditional project, the charter for an agile project would typically be: A. More focused on how the project will be run than exactly what will be built B. More focused on negotiating the scope than the details of the project C. More focused on how long the project will take than how much it will cost D. More focused on quality than efficiency

A. More focused on how the project will be run than exactly what will be built Explanation An agile charter would typically be shorter, less detailed, and more focused on how the project will be run (the what, why, when, who, where, and how of the project) than exactly what will be built. The other options are incorrect. Domain: Stakeholder Engagement Source: PMI-ACP Exam Prep Page: 154

Joe is a business representative assigned to an agile project. This tells us that he is a: A. Project stakeholder B. Project sponsor C. Risk management expert D. Generalizing specialist

A. Project stakeholder Explanation As a business representative assigned to a project, Joe is a project stakeholder. While he might also have expertise in risk management, we can't tell that from the description. He might also be a generalizing specialist; but since he isn't on the development team, that wouldn't be relevant to his role on the project. The project sponsor performs a different role than a business representative. Domain: Stakeholder Engagement Source: PMI-ACP Exam Prep Page: 148

Six months into a one-year project, the customer informs the team about a required change. The change will cost extra money and take extra time on the project. How could this disruption have been prevented? A. There is no way this could have been prevented. B. The team should have been able to foresee all possible changes that the customer might request during the project C. The customer should not have requested the change. D. The team should have ensured that any new requirements would be made known right away.

A. There is no way this could have been prevented. Explanation This question reflects the agile emphasis on adaptability. In an uncertain and fast-changing project environment, it is most likely that there would have been no way to anticipate the change. Agile practices allow us to stay in close communication with stakeholders and learn about changes quickly, but that doesn't prevent changes during the project--it simply allows us to find out about them faster. In this scenario, for example, it's quite possible that the customer did tell the team about the change as soon as he found out it was necesary. The other two options are incorrect. Domain: Stakeholder Engagement Source: PMI-ACP Exam Prep Page: 150

What is least likely to be included in an agile charter? A. The goals of the project B. A comprehensive description of the final product C. The end date for the project D. The business rationale for the project

B. A comprehensive description of the final product Explanation Agile charters are based on the understanding that the product may change during development and that initially some aspects of the project may be unknown. The final product is likely to be largely shaped by new information that is learned during the development process. Therefore, a comprehensive description of the final product is unlikely to be included in the charter. The other options are all more likely to be found in an agile charter. Domain: Stakeholder Engagement Source: PMI-ACP Exam Prep Page: 154

What would be a good guideline to follow when facilitating an agile project meeting? A. Let the goal of the meeting evolve naturally from the discussion. B. Ask the quieter participants for their thoughts. C. Ignore anyone who strays off topic. D. Assign someone to keep everyone on topic.

B. Ask the quieter participants for their thoughts. Explanation The only option listed here that aligns with the agile mindset and effective facilitation guidelines is to make sure the quieter participants have an opportunity to express their thoughts. Domain: Stakeholder Engagement Source: PMI-ACP Exam Prep Page: 181

Which of the following isn't a benefit of keeping your stakeholders engaged in a project? A. It helps identify problems and defects. B. It prevents disagreements among stakeholders. C. It ensures that change requests are communicated more quickly. D. It keeps stakeholders interested in the project.

B. It prevents disagreements among stakeholders. Explanation Although keeping stakeholders engaged can help us identify problems and defects, inform the team of change requests as early as possible, and prevent people from losing interest in the project, it won�۪t prevent stakeholders from disagreeing. However, it can help uncover those differences early to make sure the stakeholders can work through their disagreements, and if necessary, steps can be taken to resolve any problems that arise as a result. Domain: Stakeholder Engagement Source: PMI-ACP Exam Prep Page: 150

Where would you be most likely to find an outline of the development approach the team will use to build the product? A. The Agile Manifesto B. The project charter C. The product roadmap D. An information radiator

B. The project charter Explanation The development approach that the team intends to take would most likely be described in the project charter. Information radiators may be used for many purposes depending on the needs of the project, but typically they are used to report progress and track development data such as velocity and defects rather than describing the team's development approach upfront. The product roadmap shows when the features will be delivered and what will be included in each release. The Agile Manifesto outlines the values and principles that underlie the agile approach generally. Domain: Stakeholder Engagement Source: PMI-ACP Exam Prep Page: 154

How would you expect the charter for your agile project to differ from the charters for your non-agile projects? A. Agile charters typically focus more on explaining the product that will be built. B. Agile charters typically focus less on on outlining the development approach that will be used. C. Agile charters typically have less detail than non-agile charters. D. Agile charters typically don't define the acceptance criteria for the project, since more information needs to be gathered first.

C. Agile charters typically have less detail than non-agile charters. Explanation Given agile�۪s emphasis on a flexible scope and lightweight documentation, an agile charter will likely be less detailed than a charter from a non-agile project. Because scope is likely to change as the project progresses, agile charters typically focus more on what the development approach will be than on what the final product will look like. Like non-agile charters, agile charters usually define the acceptance criteria that will be used to verify the project outcomes. Domain: Stakeholder Engagement Source: PMI-ACP Exam Prep Page: 54

How can we best ensure that the customer will be happy with the final outcome of the project? A. Create detailed models of the product for the customer to review before building it. B. Involve the customer in the planning effort that takes place at the start of the project. C. Build the product according to the customer's priorities and regularly engage them in reviewing the work. D. Make sure the project contract specifies all the customer�۪s requirements in detail.

C. Build the product according to the customer's priorities and regularly engage them in reviewing the work. Explanation Engaging the customer throughout the project ensures that they can see what�۪s involved in building the product and can regularly review elements of the product as they�۪re built. Although customer input in initial planning is important, agile teams don't do in-depth planning upfront, since that's when they know the least about the project. Agile models are barely sufficient sketches, not detailed plans of the final product. A contract that specifies all the detailed requirements upfront is unlikely to be used on an agile project. Domain: Stakeholder Engagement Source: PMI-ACP Exam Prep Page: 151

What would be a good way for your team to come to a collaborative decision after debating the options? A. Round-Robin B. Project pre-mortem C. Fist-of-five voting D. Kano analysis

C. Fist-of-five voting Explanation Fist-of-five voting is a participatory decision-making model in which participants show their level of agreement by voting with their fingers. The other options listed aren't tools for decision making. Domain: Stakeholder Engagement Source: PMI-ACP Exam Prep Page: 187

Which collaborative game could your team use to better understand what they will need to do or deliver to complete the project successfully? A. Prune the Product Tree B. Sailboat C. Remember the Future D. Project Pre-Mortem

C. Remember the Future Explanation The collaborative game Remember the Future involves imagining that the project (or a part of the project, such as a release) has been completed successfully. The stakeholders come up with a list of everything was completed and delivered to yield this successful outcome; this helps the team better understand the stakeholders�۪ definition of success and how to achieve that outcome. Domain: Stakeholder Engagement Source: PMI-ACP Exam Prep Page: 175

What would you be least likely to find in the charter for your agile project? A. A thorough analysis of the project�۪s expected return on investment B. A careful explanation of the estimated project cost C. A comprehensive description of the project rationale D. A detailed specification of the product to be built

D. A detailed specification of the product to be built Explanation Agile methods are often used for projects on which it is difficult to clearly define the scope at the start of the project. So of these options, you would be least likely to see a detailed statement of the product to be built in an agile charter. Domain: Stakeholder Engagement Source: PMI-ACP Exam Prep Page: 154

As team leader, how can you help your team reach convergence after everyone has expressed their opinion on a contentious issue? A. Practice adaptive leadership B. Develop your conflict resolution skills C. Provide individual coaching to team members D. Have the team use a decision spectrum

D. Have the team use a decision spectrum Explanation A decision spectrum is a tool that a team can use to help them make tough decisions and reach convergence, or consensus. The other options might be helpful in general, but they won't help the team make an immediate decision. Domain: Stakeholder Engagement Source: PMI-ACP Exam Prep Page: 186

In facilitating a meeting, how can you best address the problem of people taking cell phone calls or sending texts during a meeting? A. Keep the meeting moving along so that people are too busy to even think of looking at their phones. B. Watch everyone carefully, and whenever you see them looking at their phones ask them politely to stop. C. Explain that anyone who uses a cell phone during the meeting will be asked to leave. D. Help the team agree upon some rules for phone use, and then enforce those rules.

D. Help the team agree upon some rules for phone use, and then enforce those rules. Explanation The best approach would be to help the team agree upon some ground rules for the use of phones and then remind people about those rules as needed. The other options listed here don't reflect the agile values of respect, transparency, and collaboration as well. For example, asking someone to stop checking their phone in a meeting without establishing a group consensus on this rule beforehand is likely to be seen as disrespectful and high-handed, regardless of how politely" you phrase the request." Domain: Stakeholder Engagement Source: PMI-ACP Exam Prep Page: 181

Which collaborative game could help your team brainstorm how the product�۪s features and functionality work together? A. Project Pre-Mortem B. Remember the Future C. Speedboat D. Prune the Product Tree

D. Prune the Product Tree Explanation The collaboration game Prune the Product Tree involves drawing a tree on a flip chart and adding the features as leaves at various points on the trunk and branches. This exercise can help a team brainstorm how the features relate to each other and to the existing functionality. Domain: Stakeholder Engagement Source: PMI-ACP Exam Prep Page: 176

What isn't a good example of how your agile team might define ���done�۝ on their project? A. This user story will be ���done�۝ when it is developed and documented and it has passed the user acceptance tests. B. The online store website will be ���done�۝ when it can process all the defined transaction types with two months of trouble-free operation. C. The device will be ���done�۝ when the medium- and high-priority features are built and it receives a satisfaction score of 70 percent on user surveys. D. The product will be ���done�۝ when the project is complete and documented, the code appears to be working fine, and it has been refactored.

D. The product will be ���done�۝ when the project is complete and documented, the code appears to be working fine, and it has been refactored. Explanation The definition of done should be more specific and measurable than ���the project is complete and documented, the code appears to be working fine, and it has been refactored.�۝ Statements such as ���the project is complete�۝ and ���the code appears to be working fine�۝ are too broad and open to interpretation. Domain: Stakeholder Engagement Source: PMI-ACP Exam Prep Page: 157

Your agile team would need to create a shared definition of ���done�۝ for all of the following except: A. The project itself B. The user stories C. The releases D. The project plan

D. The project plan Explanation Creating a shared definition of done is crucial for satisfying stakeholders�۪ expectations; it�۪s necessary at every level of an agile project, including user stories, releases, and the project itself (i.e., the final project deliverables). This wouldn�۪t be necessary for the project plan, however. Agile projects take a flexible approach to planning, doing only enough upfront planning to develop a roadmap and begin the work; the plans continue to be refined and adapted throughout the development process. Domain: Stakeholder Engagement Source: PMI-ACP Exam Prep Page: 157

What information is least likely to be displayed on a team's information radiator? A. The project�۪s velocity and defect metrics B. The findings of the latest retrospective C. Who is working on what features for this iteration D. The sponsor�۪s home telephone number, in case of emergencies

D. The sponsor�۪s home telephone number, in case of emergencies Explanation The sponsor�۪s emergency telephone number is not likely to be posted on an information radiator since these displays are placed in high-traffic, high-visibility places; this may result in abuse of the number for non-emergency calls. Any of the other options might well be found on a team's information radiators. Domain: Stakeholder Engagement Source: PMI-ACP Exam Prep Page: 169