A.I. pt 2
Robots can help with online shopping by collecting shopping information, matching buyers and products, and conducting price and capability comparisons. These are known as: A) shopbots. B) EC droids. C) Turing AI toys. D) CRM.
A
When comparing artificial intelligence versus human intelligence how would cost be compared? A) usually low and declining/may be high and increasing B) usually low and declining/may be high but decreasing C) usually high and increasing/may be high but decreasing D) usually high and increasing/ may be high and increasing
A
When comparing artificial intelligence versus human intelligence how would form be compared? A) numbers/signals B) numbers/pictograms C) signals/numbers D) signals/pictograms
A
Which of the following is not listed in Gartner's 2016 and 2017 Hype Cycles for Emerging Technologies? A) natural language questions and answering B) CRM systems C) virtual personal assistants D) IoT platforms
B
Which of the following is not a key finding related to the use of AI in banking? A) Technologies help banks improve both their front-office and back-office operations. B) Growth of AI applications in banking has slowed. C) Facial recognition is used for safer online banking. D) Advanced analytics helps customers with investment decision.
B
Which of the following is not a technology or application of AI? A) speech understanding B) linguistics C) machine learning D) smart homes
B
This activity can be complex because it is necessary to make sure what knowledge is needed. It must fit the desired system. A) knowledge identification B) knowledge acquisition C) knowledge representation D) knowledge reasoning
B
Which of the following strives to have computers produce ordinary spoken language so that people can understand the computers more easily? A) natural language processing B) natural language generation C) natural language understanding D) intelligent agents
B
For many intelligent systems to work, it is necessary for them to have knowledge. The process of acquiring this knowledge is referred to as: A) natural intelligence processing. B) deep learning. C) knowledge acquisition. D) knowledge representation.
C
In which area below does AI not have an advantage over human? A) computational speed B) consistency C) emotional understanding D) durability
C
What is the recognition and understanding of spoken languages by a computer? A) contextual analysis B) synthetic language processing C) speech understanding D) accent obfuscation
C
What refers to the integration of digital information with the user environment in real time? A) natural language processing B) virtual reality C) augmented reality D) deep learning
C
Which of the following is not a foundation of AI? A) neurology B) IoT C) intelligent agents D) statistics
C
Which of the following is not a limitation of AIW? A) lack human touch and feel B) lack attention to non-task surroundings C) AI optimizes knowledge work D) can be programmed to create destruction
C
"The capabilities of a machine to imitate intelligent human behavior" is the definition of: A) knowledge acquisition. B) deep learning. C) the Turing test. D) artificial intelligence.
D
This type of algorithm is necessary for making large-scale decisions, but may be difficult due to difficulties in measuring costs, risks, and benefits. A) problem identification B) decision nature identification C) method of least squares D) cost-benefit and risk analyses
D
What is a Salesforce product that is an AI set of technologies that is used for enhancing customer interactions and supporting sales?
D
What is the application of knowledge derived from cognitive science (the study of the human brain) and computer science theories in order to simulate the human thought processes so that computers can exhibit and/or support decision-making and problem-solving capabilities? A) natural language processing B) virtual reality C) augmented reality D) cognitive computing
D
Which of the following is not a prediction of the effect of AI on accountants? A) AI and analytics will automate many routine tasks done today by accountants B) many accountants may lose their job C) accountants will need to manage AI-based accounting systems D) AI will drive changes in the tax code
D
Which of the following universities is not actively studying the IQ of AI? A) University of Illinois B) Massachusetts Institute of Technology C) Stanford University D) Portland University
D
AI can help in predicting the impact of different customer service options using ad targeting.
False
AI in banking help banks improve only their back-office operations.
False
After the initial hire, training and retraining employees is generally unimportant.
False
Beginning in 2015, researchers recognized the opportunity of using AI for supporting the decision-making process and for completely automating decision making.
False
Intelligent agents do not have the ability to learn by using and expanding the knowledge embedded in them.
False
Most of the existing AI applications, which are between assisted and autonomous, are referred to as directed intelligence.
False
The process of automated decision-making starts with knowledge refinement.
False
A well-known early application of artificial intelligence was the chess program hosted at IBM's supercomputer (Deep Blue).
True
AI can be used to mimic the experience of in-store sales people.
True
AI machines have demonstrated superiority over humans in playing complex games such as chess.
True
Accountants use of AI, including bots and professional routines, has increased.
True
Advancements in AI are improving several areas in the insurance industry, mostly in issuing policies and handling claims.
True
Intelligent agents are effective tools for overcoming the most critical burden of the Internet information overload and making computers more viable decision support tools.
True
Many experts agree that AI is concerned with two basic ideas: (1) the study of human thought processes (to understand what intelligence is) and (2) the representation and duplication of those thought processes in machines.
True
NLP can be used for generating user documentation.
True
Routine decisions are more likely to be fully automated, especially if they are simple.
True
The use of chatbots in HRM is increasing rapidly. Their ability to provide current information to employees anytime is a major reason.
True
Wislow sees the use of AI as a continuation of automation that supports HRM and keeps changing it.
True