alco lisence
Is an expired ID acceptable for verifying a customer's age?
No. All identification MUST be valid (not expired) and show the person's date of birth, the person's photo, and the person's signature. Note: Military IDs are an exception because they do not have a visible signature.
If an intoxicated customer insists on driving, you should:
Offer to call a taxi for the customer. Call the police. Document the incident in the log book.
What are minor employees allowed to do in restricted areas?
Pick up liquor for service in other parts of the establishment Clean up, set up, and arrange tables Deliver messages Serve food Seat patrons
What kind of drugs can be dangerous if mixed with alcohol?
Prescription drugs Over the counter drugs Illegal drugs
If you determine a person is apparently intoxicated, you must:
Refuse to serve or sell the person any alcohol. Remove any alcohol from the person (if he or she has an unfinished drink).
What are common signs of apparent intoxication?
Sparse eye contact Glassy or bloodshot eyes Disheveled hair or clothes Flushed face Disoriented Slurred words Change in behavior
Techniques to avoid over consumption of alcohol include:
Talking and listening to customers before serving them and whenever serving a subsequent drink. Serving a glass of water alongside each alcoholic drink. Not walking past their table as often. Taking their attention away from drinking with things such as pool tables and dance floors.
Which law establishes limited immunity from prosecution for people under 21 who seek medical assistance in alcohol poisoning situations?
The "Good Samaritan" law.
What affects a person's BAC?
Time Weight Gender Age Metabolism Water Health Fatigue Mental State and Environment
When is it legal for an on-premises retail establishment to give away a free drink?
Under limited circumstances such as the customer's birthday or to compensate for unsatisfactory products or services.
When should licensee certification cards be used?
Whenever you have doubts about a customer's age. The front of the card is to be filled out and signed by the customer and the back of the card is to be filled out by the server who verified the customer's age. If the card is properly completed, it is a defense if the server is charged with serving alcohol to a minor.
Driving under the influence refers to operating a motor vehicle:
With an alcohol concentration of 0.08 or higher. With a THC concentration of 5.00 or higher. While under the influence of or affected by intoxicating liquor, marijuana, or any drug or the combined influence of intoxicating liquor, marijuana, or any drug.
If there is a bouncer at the door to check the ID of every customer entering the establishment, is the server still required to check IDs?
Yes. The server is responsible for checking the ID of his or her own customers and will be held liable if he or she serves a minor.
Is a restaurant with a beer and/or wine license required to provide food service?
Yes. Minimum food service, such as sandwiches, salad, soup, pizza, hamburgers or fry orders is required.
Any person who operates a motor vehicle in Washington state is deemed to have given consent to ______.
a breath test if the arresting officer believes the person to be under the influence
Blood Alcohol Concentration (BAC) is the level of alcohol in the ______.
bloodstream, expressed as a percentage
Time is the only thing that will ______.
bring a person under the influence of alcohol back to a sober state
Adequate lighting is required on all areas of the premises where alcohol is served and consumed in order to ______.
check IDs and observe customers for the enforcement of liquor laws
Penalties for ______ include up to $5,000 in fines, imprisonment for up to a year and driver's license suspension or revocation.
driving under the influence
Food service requirements for a spirits, beer and wine restaurant licensee include serving at least ______ complete meals.
eight "Complete meal" means an entrée and at least one side dish.
Liquor liability laws can hold servers responsible for ______.
harm that intoxicated customers cause others
Information on the location where persons who are arrested for DUI consumed their last drink is provided to ______.
he Washington State Liquor and Cannabis Board
It is important to verify that the ______ match the person who presents the ID.
height stated on the ID and the hairline, eyebrows, and chin shape in the photo
Sometimes ______ may be mistaken for intoxication.
illnesses or disabilities Some symptoms of illnesses and disabilities mimic signs of intoxication, such as slurred speech or trouble with balance or motor skills. Before jumping to the conclusion that someone is intoxicated, look for indicators such as medical-alert jewelry (i.e., bracelets or necklaces), the absence or presence of the smell of alcohol, and verbal statements.
Fetal Alcohol Syndrome (FAS) Warning signs must be posted ______.
in the women's restroom and in plain view at the entrance to stores, restaurants, taverns and lounges
The incident documentation log book is a bound book where ______ are recorded.
incidents that occur within and on the property of the establishment Examples of an incident include use of a fake ID, a disturbance by a patron, a patron refusing alternate transportation, a fight, or an accident.
Consuming stimulants with alcohol often ______.
increases blood pressure, hides the typical signs of intoxication, and results in more risky behavior
The social impact of irresponsible alcohol use can range from ______ to ______.
individual harm that directly affects the drinker and his acquaintances to harm inflicted on society in general, such as treatment facilities
Driving under the influence (DUI) refers to operating a motor vehicle while under the influence of or affected by ______.
intoxicating liquor, marijuana, or any drug or the combined influence of intoxicating liquor, marijuana, or any drug
A bottle of wine may be resealed and removed from the premises if ______.
it was sold with a meal
A person who is tired will tend to become intoxicated ______.
more quickly
Is it legal to allow a customer to consume marijuana products while on a liquor licensed establishment?
no
The process by which alcohol is removed from the bloodstream is ______.
primarily metabolism and some excretion A healthy body eliminates about one standard drink per hour.
Food can slow the rate at which ______.
the alcohol is absorbed in the body
Alcohol is a legal depressant drug that directly affects ______.
the entire nervous system Alcohol acts as a sedative on the sensory and motor systems, dulling normal reactions and altering a person's behavior.
Alcohol affects everything from a person's ______.
thinking skills to their breathing
An apparently intoxicated customer may remain in the establishment as long as he does not consume, possess, or purchase any alcohol and he is not being disorderly. True or False?
true
Drivers convicted of DUI may be required to participate in alcoholism treatment or driving safety classes. True or False?
true
Licensees and employees may not sell or serve any liquor, beer or wine other than ______.
what was ordered
Is it important to check the date of birth on an ID?
yes
Alcohol is the most widely used substance of abuse among ______ in the United States.
young people
One way to protect yourself from a liquor liability lawsuit is to observe ______.
your customers for signs of intoxication
Alcohol sales are legal from:
6 AM to 2 AM
The criminal penalty for selling or serving alcohol to a minor is a gross misdemeanor punishable by:
A fine of up to a $5,000 and/or imprisonment in the county jail for up to 1 year.
What are effective methods for removing a drink from an intoxicated customer?
Ask questions that require the customer to look away from the table. This can take the customer's attention away from the drink and allow you to remove it. Use the wipe and swipe method: When you are wiping down the table or bar, remove the drink as you wipe by it with your bar rag. Most visibly intoxicated people will not notice the drink is gone right away, especially if you replace it with a glass of water or a soda.
When refusing service, you should:
Avoid "You" statements. Use "I" statements. Focus on the law. Express concern for your customers.
Effective ways to inform your customers of the law without putting them on the defensive include:
Be Courteous Be Confident Be Tactful Be Discreet Be Calm Be Firm
Acceptable forms of ID include:
Driver's License, ID Card, or Instruction Permit Issued by any US State, any Canadian Province, a US Territory, or the District of Columbia Washington Temporary Driver's License with an expired ID US Military ID Merchant Marine ID Washington Tribal Enrollment Card Passport, passport card or NEXUS card
Signs that an ID has been altered include:
Glue lines near the photo Different font for the date of birth Ragged edges Dull or blurry images Holographic security images that do not change as the card angle is changed
Features of Washington driver's licenses issued to individuals over the age of 21 include:
Horizontal format A ghost image "WA USA" in the heading Printed data overlapping the ghost image First two numerals of the license number plus the year of birth equal 100 (for driver's licenses / IDs issued prior to July 2018) Washington hologram and state seal repeats across the front (state seal also on back) in ultraviolet ink that will illuminate under ultraviolet light
