Applied Business Management Ch. 1 & 2 Test

Use your understanding and knowledge of workplace deviance to select the appropriate phrase for each of the four missing labels in the following diagram. A- Production Deviance B- Property Deviance C- Political Deviance D- Personal Aggression 1) Leaving Early 2) Sexual Harassment 3) Sabotaging Equipment 4) Showing Favoritism

1, 3, 4, 2

When a company purchases another business that does something similar to what the purchasing company does, the purchasing company is using the strategy of: A) Vertical Integration B) Related Diversification C) Unrelated Diversification

B

Cultural Differences: Which of the following companies has HIGH power distance? 1) At Sollient, managers listen carefully to employees when they raise concerns or questions, and employees are not afraid to speak up. Employees expect to be treated equally and fairly. 2) At Jupiter Jumpers, teams make decisions together, and everyone in the company is called an associate. The employees and managers often get together to socialize outside of work, and they can be heard laughing and talking over each other while they have drinks together. 3) At Sabine Industries, the CEO is seen as the undisputed leader of the office. People are afraid to correct him when he is wrong, and he is always addressed as Mr. CEO, while the people who report to him are addressed by their first names.

3

Henri Fayol believed that production could be increased by having each worker complete smaller tasks or job elements. This is known as: A) Division of Work B) Remuneration C) Job Rotation

A

Organizations often use surveys to determine how their employees feel about proposed changes before they happen. These surveys are distributed in the _________ part of the change process. A) Unfreezing. B) Refreezing C) Change

A

Mark the component(s) that affect(s) the general environment of a business: A) Because the economy influences basic business decisions, managers often use economic statistics and business confidence indices to predict future economic activity. B) Court decisions and new federal and state laws have imposed much greater political/ legal responsibility on companies. C) Changes in technology, which transform inputs into outputs, can be a benefit or a threat to a business. D) Sociocultural trends, such as changing demographic characteristics, affects how companies staff their businesses.

A, B, C, D

A topic of innovation: Owners of an Xbox One console can play their old Xbox 360 and original Xbox games on the Xbox One. This is an example of : A) a creative work environment B) Generational Change C) Design Iteration D) Product Prototypes

B

Who is considered to be the father of scientific management? A) Max Weber B) Frederick W. Taylor C)Elton Mayo D)Henry Fayol

B

Identify whether each statement in the following table is TRUE OR FALSE. Statement: 1) Businesses that do not adopt a differentiation, low-cost leadership, or focus strategy tend to be more successful than businesses that do adopt these strategies. 2) Employee abilities to create innovative products are critical for companies that adopt a low-cost leadership strategy. 3) Companies that use a focus strategy have narrow buyer groups.

False, False, True

Choose the management function performed in each of the examples. 1) Taco Bell CEO, Brian Niccol, considers what the technical and logistical needs would be in order to offer delivery to customers. 2)A marketing manager at Evian decides to work with BETC Euro RSCG, an advertising agency in France. The goal is to reduce the cost of advertising by creating a video that goes viral on YouTube. 3) George Steinbrenner transferred his passion for winning to everyone in the New York Yankees organization. His famous quote is, "Winning is the most important thing in my life, after breathing. Breathing first, winning next." 4) Jessica Lee, director of global employer brand and communications at Marriot International, realizes the mobile app created by a vendor does not integrate with the company's existing software. A- Planning B- Organizing C- Leading D- Controlling

Planning, Organizing, Leading, Controlling

Pretend that you own a small coffee shop. You have decided that this year is a good time to grow your business, and you have chosen to do so by acquiring a specialty chocolate shop one town over. This is an example of: A) vertical Integration B) Related Diversification C) Unrelated Diversification

C

When a manager subscribes to electronic distribution services that track news wires___________________.

Decisional Role

Are these two statements, correct? Efficiency is accomplishing tasks that help fulfill organizational objectives. Effectiveness is getting work done with minimum effort, expense, or waste. True of False

False

Businesses that do not adopt a differentiation, low-cost leadership, or focus strategy tend to be more successful than businesses that do adopt these strategies. True or False

False

When a manager greets company visitors, speaks at the opening of a facility, or represents the organization in a community luncheon to support local charities _____________.

Informational Role

When a manager expands the company's reach into new markets, new services or new units ________________________________.

Interpersonal Role

As production manager, part of Jennifer's job is to determine what raw materials will be needed to meet production needs. Sale forecasts may help Jennifer with this __________ function of management. (Planning, Leading, Controlling, Organizing.)

Planning

According to the Boston Consulting Group matrix, the four businesses would be classified as follows:: A) Shipping - Dog - This company has a low business growth rate and a small relative market share. B) Cargo Inspection - Question Mark - This company has a high business growth rate but a small relative market share. C) Railroad Loading - Cash Cow - This company has a low business growth rate but a large relative market share. D)Freight Forward - Star - This company has a high business growth rate and a large relative market share. Where would you invest?

Star

Scientific Management involves studying and testing different work methods to identify the best, most efficient way to complete a job. True or False

True

Which of the following would be considered direct competition? American Eagle Outfitters and The Children's Place Walgreens and CVS Applebee's and Chipotle

Walgreens and CVS