Appropriate Workplace Behavior

What can inappropriate conduct violate?

Workplace harassment and discrimination laws

What is guidanceresources.com?

An online resource for additional information and guidance.

What will the Department do if offensive conduct occurs?

Assist employees to ensure their well-being.

What is the recommended approach for employees to address concerns or complaints?

Bring them to the attention of the Department as soon as possible.

How can employees reach the EAP?

By calling the provided phone number.

How is professionalism defined at DPS?

By the core values outlined in General Order

Who can employees contact for counseling?

ComPsych directly.

What are the DPS values important in addressing unprofessional conduct?

Communication, integrity, and courage.

What is required of employees regarding respect?

Demonstrate respect for others, including fellow employees

What is accountability?

Holding individuals to standards outlined in policy.

What does G.O. 2.1.100 state about harassment and discrimination?

It prohibits conduct that may be perceived as offensive, intimidating, harassing, or discriminatory.

What does prohibited conduct demonstrate?

Lack of respect and diminishes respect among team members

What does offensive conduct violate?

Policy and laws on workplace harassment and discrimination

What should employees do if they witness unprofessional conduct?

Report it to a supervisor and/or the EEO Officer.

What does successful teamwork require?

Respect and cooperation

What happens when unprofessional conduct is present in a team?

Respect can be lost and cooperation can be diminished.

What does inappropriate conduct diminish?

Successful teamwork

What is the department's stance on prohibited conduct?

Takes remedial steps, including disciplinary action

Who can employees contact for assistance?

The Employee Assistance Program (EAP) in Human Resources.

Who can employees direct questions to?

Their supervisor or the Department EEO Officer.

What is the importance of respect and cooperation in teamwork?

They are at the heart of successful teamwork.

What are examples of prohibited conduct?

Unwanted touching, requests for sexual favors, bullying

What is considered 'unprofessional' conduct?

Conduct that is offensive, intimidating, harassing, or discriminatory.

What services does the EAP offer?

Confidential counseling services 24/7 at no cost to employees.

What is the motto of the agency?

Courteous Vigilance.

What is the responsibility of employees regarding conduct?

Ensure offensive, intimidating, or harassing conduct does not occur

What are the core values of professionalism at DPS?

Justice, Undaunted Commitment, Service, Trust, Integrity, Courtesy, Empathy.

What does a lack of respect lead to?

Lack of cooperation and destruction of the team environment

What does inappropriate conduct demonstrate?

Lack of respect and diminishes respect among team members

Are employees obligated to confront a fellow employee regarding unprofessional behavior?

No, especially if they feel threatened or intimidated.

What is prohibited conduct?

Offensive, intimidating, harassing, discriminatory behavior

What efforts will the Department pursue in the workplace?

Preventing and eliminating offensive, intimidating, and harassing conduct.

What are the options for filing a complaint about unprofessional conduct?

Report to supervisor, manager, Internal Affairs, or EEO Officer.

What is retaliation?

Actions against someone for filing a complaint or participating in an investigation.

How many free counseling sessions are employees entitled to?

12 sessions for themselves, including their dependents

What kind of support does ComPsych offer?

24/7 confidential support.

What is the purpose of the Equal Employment Opportunity Commission (EEOC)?

To address concerns or complaints regarding employment.

What is the purpose of establishing and maintaining professionalism?

To adhere to the agency's Core Values.

What is the department's vision?

To be the national model in providing law enforcement services

What is the purpose of this training?

To emphasize accountability and professionalism.

What is the purpose of disciplinary action?

To prevent and stop harassment, intimidation, or discrimination

What is the department's mission?

To provide customer-oriented state-level law enforcement services

What is prohibited in regards to retaliation?

Actions against a co-worker or subordinate.

What is the definition of leadership?

Ability to influence a group towards goals

What are examples of inappropriate conduct?

Sexual banter, propositioning, sexual gestures, offensive images

What is professionalism?

Skill, good judgment, and polite behavior expected in a job.

What happens if concerns about unprofessional conduct are not communicated?

The conduct can escalate into inappropriate and potentially illegal behavior.

Give examples of teamwork at DPS.

Troopers responding to calls, dispatchers communicating with troopers, Wireless Systems Bureau and IT Bureau supporting dispatchers, Finance and Procurement supporting Wireless Systems Bureau and IT Bureau.

How seriously does the department take complaints or allegations?

Very seriously

Will complaints alleging a violation of G.O. 2.1.100 be investigated?

Yes

Can innocent flirtation or jokes be considered unprofessional?

Yes, they can make fellow employees uncomfortable and lead to a lack of respect.