BAS 283: Chapter 8: Organizational Culture, Structure, and Design: Building Blocks of the...: SmartBook

Organizational design is concerned with which two activities?

* Creating structures of accountability and responsibility. * Creating a structural design that will help an organization execute its strategies.

Which of the following represent traditional organizational designs?

* Divisonal * Matrix * Functional * Simple

Match the type of organization with its description.

* For-Profit Organization: Formed to make money by offereing products or services. * Nonprofit Organization: Formed to offer servies to clients rather than make money. * Mutual-Benefit Organization: Volutary collective formed to advance members' interests.

Identify the three types of structures categorized as organizational designs with open boundaries.

* Hollow * Virtual * Modular

Match the dimensions of the competing values framework (CVF) with their descriptions.

* Horizontal: Expresses the extent to which the organization focuses its attention and efforts inward on internal dynamics and employees versus outward toward its external environment and customers. * Vertical: Expresses the extent to which an organization prefers flexibility and descretion versus stability and control.

Managers taking a contingency approach to organizational design should consider which three things in determining the optimal structure for the organization?

* Link between strategy, structure, and culture. * Mechanistic vs. organic enviornment. * Differentiation vs. integration environment.

What are three characteristics of an organization with a simple structure?

* Low work specialization. * Authority in a single person. * A flat hierarchy.

Organizational culture:

* Represents beliefs and values shared among workers. * Is the social glue that binds members of the organization together. * Helps employees understand why the organization does what it does. * Significantly affects work outcomes at all levels of the organization. * Is passed on to new employees through socialization and mentoring.

Which of these would be considered observable artifacts in an organization?

* Rituals * Decorations * Awards

Some of the strongest ways to embed organizational culture include which two of the following?

* Status Symbols * Rewards

According to Barnard's definition, which of the following examples represent organizations?

* The BumbleBee or StarKist tuna companies with their thousands of employees. * A crew of two people coordinating their activities on a commercial tuna fishing boat.

Which of the following statements regarding the horizontal design are true?

* This design is also called a team-based design. * Internal boundaries are broken down. * Workgroups are used to improve collaboration.

The three types of organizational design are:

* Traditional * Open Boundaires * Horizontal

Which of the following represent learning-related tools that can be leveraged to change an organization's culture?

* Training * Role Modeling * Coaching

What are the two types of information that organization charts reveal about organizational structure?

* Who reports to whom. * Who spealizes in what work.

In the elements of organizations, ________ unifies employees or members and gives everyone an understanding of the organization's reason for being.

* common purpose

Organizations wishing to change their culture may alter their physical layout and design in order to:

* encourage employee productivity * send a strong message about the culture

Which of the following can leaders pay attention to, measure, and control in order to change the organization's culture?

* outcomes * processes * activities

_____ embed preferred culture by describing organizational philosophy, mission, vision, and values.

Formal statements

What is the BEST example of a mutual-benefit organization?

Labor Union

A system of shared beliefs and values that develops within an organization and guides the behavior of its members is called organizational ______.

culture

An organization that wants to eliminate layers in favor of creating a culture where employees have more power should consider adopting a _____ organizational structure.

flattened

If an organization wishes to become more controlling and authoritative toward its employees, it should consider adopting a(n) _____ structure.

hierarchical

An organization's _____ can pay attention to, measure, and control a number of activities, processes,or outcomes in order to foster a certain culture.

leaders

More positive organizational outcomes are associated with _____ cultures.

market

An organization where authority is centralized, tasks and rules are clearly specified, and employees are closely supervised is called _____.

mechanistic

Top-down structure and rigid rules are characteristics of a(n) _____ organization.

mechanistic

In organizational culture, a story is a(n)

narrative based on true events which is repeated in order to emphasize a particular value.

Symbols in organizational culture represent

objects or actions that convey an organization's most important values to others.

The readily apparent symbols and manifestations of an organization's culture are called its _____.

observable artifacts

A(n) _____ is a system of consciously coordinated activities or forces of two or more people.

organization

A box-and-lines illustration showing the formal lines of authority and the organization's work specializations is called a(n) ______ chart.

organizational

The extent to which your personality and values match the climate and culture in an organization is referred to as _____.

person-organization fit

Some businesses have created open-area workspaces where employees sit at desks that are side-by-side and no walls are between them. This is to foster collaboration among the staff. What aspect of culture change does this represent?

physical design

If an organization wishes to change its culture, managers can alter the types of _____ and status symbols they give out and to whom they give them.

rewards

Organizations can use _____, activities that celebrate important events or achievements for the organization, to change the organization's culture.

rites and rituals

The number of people reporting directly to a given manager refers to _____.

span of control

A _____ is a narrative about the company's history that is repeated by an organization's members in order to emphasize a particular value.

story

In terms of organizational culture, a _______ is an artifact, act, quality, or event that conveys an organization's most important values to others.

symbol

An organization comprised of many levels with narrow spans of managerial control is described as _____.

tall

One method of changing organizational culture is to provide structured _____ as an in-depth introduction to organizational values.

training

Common purpose, one of the four common elements of organizations proposed by Schein,

unifies members and helps everyone understand the oranization's reason for being.

Flat organizations generally have few levels with _______ spans of control, with one manager overseeing many employees.

wide

What occurs as a result of the horizontal organizational design?

Teams are used to improve collaboration and work.

According to the competing values framework (CVF), organizational _____ varies along two dimensions

effectiveness

Formal statements can help to change an organization's culture by

embedding the culture in various organizational materials such as the mission, vision, and values statements.

What is the most accurate description of person-organization fit?

A match between an individual's personality and values and those of the organization.

_____ is the tendency of the parts of an organization to disperse and fragment.

Differentiation

A(n) _____ organization is a fluid, highly adaptive organization whose members are linked by information technology and collaborate on common tasks.

boundaryless

Rites and rituals, which are activities and _____ used to celebrate important organizational events or achievements, can be leveraged in the process of culture change.

ceremonies

Research shows that employees have more positive work attitudes in organizations with a(n) _____ culture.

clan

The ________ approach to management emphasizes that a manager's approach should vary according to the individual and environmental situation.

contingency

The process of fitting the organization to its environment is referred to as the _______ approach to organizational structure.

contingency

The more subunits into which an organization breaks down, the more highly _____ it is.

differentiated