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2. The ____ dimension of conflict refers to the negative emotions group members associate with conflict. (a) affective (b) behavioral (c) cognitive (d) psychological

(a)

A(n) ____ message is difficult to follow. (a) incoherent (b) irrelevant (c) impersonal (d) stilted

(a)

To be descriptive rather than evaluative, group members should monitor____. (a) how they talk to each other (b) what they talk about with each other (c) where they talk to each other (d) when they talk to each other

(a)

____ messages recognize the value and importance of a relational partner. (a) Confirming (b) Disconfirming (c) Supportive (d) Defensive

(a)

A(n) ____ message contains contradictory verbal and nonverbal components. (a) impervious (b) incongruous (c) tangential (d) impersonal

(b)

____ center on group members' degree of inflexibility or rigidity when communicating with each other. (a) Empathy and sympathy (b) Provisionalism and certainty (c) Problem orientation and control (d) Description and revision

(b)

____ conflict centers on individual group members' communication and personality traits. (a) Substantive (b) Affective (c) Procedural (d) Inequity

(b)

A group member who stresses ____ focuses on collaborating with group members by seeking a mutually defined and acceptable solution. (a) control (b) evaluation (c) problem orientation (d) empathy

(c)

One reason why conflict in a group may be considered unresolvable is due to ____. (a) group members struggling for leadership (b) group members' perceptions of inequity (c) breakdowns in communication between and among group members that create a rift (d) a difficult task

(c)

The ____ dimension of conflict refers to the differences in opinion of group members. (a) affective (b) behavioral (c) cognitive (d) psychological

(c)

1. "Conflict is the process that occurs when group members, due to their interdependence, their real and perceived differences, and their emotions, engage in an expressed struggle that impedes relational development." Which part of the definition is incorrect? (a) conflict is the process that occurs when group members, due to their interdependence (b) their real and perceived differences (c) and their emotions (d) engage in an expressed struggle that impedes relational development

(d)

A group member engaging in ____ treats all group members differently because the group member fails to consider all group members as equals. (a) problem orientation (b) control (c) equality (d) superiority

(d)

For many group members, the choice of a conflict-handling style is ____. (a) strategic (b) difficult (c) stressful (d) habitual

(d)

When group members experience ____ conflict, they tend to be less satisfied with the group experience. (a) substantive (b) affective (c) procedural (d) inequity

(d)

____ conflict centers on a group member's perceived imbalance between his contribution to the group and the contributions made by group members. (a) Substantive (b) Affective (c) Procedural (d) Inequity

(d)


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