BSG CSR/Citizenship (W2)
Civic engagement is a major way in which companies carry out their corporate citizenship mission. True or False
True
Emerging public issues are both a risk and an opportunity. True or False
True
Social capital refers to the norms and networks that enable collective action. True or False
True
The term community refers to a company's area of local business influence. True or False
True
Understanding and responding to changing societal expectations is a business necessity. True or False
True
Proactive companies are: a. Much less likely to be blindsided by crises and negative surprises. b. Much more likely to be blindsided by crises and negative surprises. c. Just as likely to be blindsided by crises and negative surprises. d. Much more likely to be forced to defend itself in a lawsuit brought by a stakeholder.
a. Much less likely to be blindsided by crises and negative surprises.
Corporations working collaboratively with other businesses and concerned persons and organizations is an example of: a. Stakeholder networks. b. Stakeholder motivation. c. Stakeholder systems. d. Stakeholder salience.
a. Stakeholder networks.
A leadership role in addressing emerging management issues in often taken by: a. The public affairs department. b. The government relations department. c. The department of sustainability or environmental, health and safety. d. All of the above.
d. All of the above.
Business depends on the community for: a. Education. b. Public services. c. Transportation systems. d. All of the above.
d. All of the above.
Which of the following is a good way for a business to express its commitment to corporate citizenship? a. By establishing community relations programs. b. By behaving responsibly toward all its stakeholders. c. By correcting problems associated with its operations. d. All of the above.
d. All of the above.
Which of the following is a reason for businesses to get involved in the community? a. To win local support for business activity. b. To build social capital. c. To meet stakeholder demands. d. All of the above.
d. All of the above.
Social capital is a phrase that refers to all of the following, except: a. The goodwill that is engendered by the fabric of social relations. b. A close relationship between companies and groups in the community. c. The norms and networks that enable collective action. d. Funds set aside for company events.
d. Funds set aside for company events.
Contemporary issue management: a. Is a linear process. b. Was useful in the 1970s, but not today. c. Is used by all government agencies. d. Is an interactive, forward thinking process.
d. Is an interactive, forward thinking process.
A public issue exists when there is agreement between the stakeholders' expectations of what a business firm should do and the actual performance of that business firm. True or False
False
Because the public issues that garner the most public attention change over time, companies do not waste time tracking them. True or False
False
Organizations always have full control of a public issue. True or False
False
The community relies heavily on business, but business is not mutually dependent on the community. True or False
False
The term community is sometimes improperly used to refer to a range of groups that are affected by an organization's actions, whether or not they are in the immediate vicinity. True or False
False
Firms that generally act only when forced to do so, and then in a defensive manner are: a. Interactive companies. b. Proactive companies. c. Reactive companies. d. Inactive companies.
c. Reactive companies.
Which civic need(s) does a community depend on businesses to provide through taxes and monetary donations? a. Schools. b. Health care. c. The arts. d. All of the above.
d. All of the above.
