BU Management
List and Explain the 5 regular Management Functions
· Planning: This step involves mapping out exactly how to achieve a particular goal. Say, for example, that the organization's goal is to improve company sales. The manager first needs to decide which steps are necessary to accomplish that goal. These steps may include increasing advertising, inventory, and sales staff. These necessary steps are developed into a plan. When the plan is in place, the manager can follow it to accomplish the goal of improving company sales. · Organizing: After a plan is in place, a manager needs to organize her team and materials according to her plan. Assigning work and granting authority are two important elements of organizing. · Staffing: After a manager discerns his area's needs, he may decide to beef up his staffing by recruiting, selecting, training, and developing employees. A manager in a large organization often works with the company's human resources department to accomplish this goal. · Leading: A manager needs to do more than just plan, organize, and staff her team to achieve a goal. She must also lead. Leading involves motivating, communicating, guiding, and encouraging. It requires the manager to coach, assist, and problem solve with employees. · Controlling: After the other elements are in place, a manager's job is not finished. He needs to continuously check results against goals and take any corrective actions necessary to make sure that his area's plans remain on track.
What functions do all managers perform regularly? pg19-21
· Planning: This step involves mapping out exactly how to achieve a particular goal. Say, for example, that the organization's goal is to improve company sales. The manager first needs to decide which steps are necessary to accomplish that goal. These steps may include increasing advertising, inventory, and sales staff. These necessary steps are developed into a plan. When the plan is in place, the manager can follow it to accomplish the goal of improving company sales. · Organizing: After a plan is in place, a manager needs to organize her team and materials according to her plan. Assigning work and granting authority are two important elements of organizing. · Staffing: After a manager discerns his area's needs, he may decide to beef up his staffing by recruiting, selecting, training, and developing employees. A manager in a large organization often works with the company's human resources department to accomplish this goal. · Leading: A manager needs to do more than just plan, organize, and staff her team to achieve a goal. She must also lead. Leading involves motivating, communicating, guiding, and encouraging. It requires the manager to coach, assist, and problem solve with employees. · Controlling: After the other elements are in place, a manager's job is not finished. He needs to continuously check results against goals and take any corrective actions necessary to make sure that his area's plans remain on track.
A common approach within many companies today is outsourcing. What changes does this practice create for the outsourcer and those receiving the work? pg 149-150
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Considering the elements in an organization's internal environment, which ones do you think are most important for an organization to grow and prosper? Why? pg 66-72
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How do these management functions apply to the three levels of management found in most organizations? pg 19-21
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Identify and describe the steps in the decision making process and explain the importance/value of each step. pg 175
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Identify and distinguish between the different types of plans prepared within an organization by various levels of management. In what situation would an organization use each? pg 92-95
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What can managers and their organizations do to influence their external environments? Use 3 examples from directly interactive forces, and 3 from indirectly interactive forces. pg 73-76
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When evaluating a manager's performance, identify and briefly explain the criteria (factors) on which management should be evaluated. pg29
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Why is it important to assess the internal and external environments in strategic planning? What analysis is performed? pg 101
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identify the 3 group decision making techniques. What is the value of each? pg 179
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