BUAD309 Quiz 1 Practice

Which of the following is true about global mindset? a) It is the ability to effectively communicate with, understand, and motivate individuals and groups. b) It combines emotional intelligence and a multinational business orientation c) It is an inherent personality trait. d) It helps prepare employees for domestic travel e) It is dependent upon the number of languages a person speaks.

a) It is the ability to effectively communicate with, understand, and motivate individuals and groups.

Individuals targeted by bullies sometimes suffer from which of the following? a) all of these b) post-traumatic stress c) debilitating anxiety d) panic attacks e) clinical depression

a) all of these

In exchange for employee contributions, an organization provides rewards such as pay and insurance benefits. These kinds of rewards are combined to create a) compensation packages. b) resource exchanges. c) symbolic rewards. d) system rewards. e) intangible compensation.

a) compensation packages.

The extent to which goals are challenging, attainable, and require effort is known as goal ___________. a) difficulty b) enhancement c) acceptance d) commitment e) specificity

a) difficulty

When an employee works in another country, they should be paid differently from their domestic equivalent workers when there are cost-of-living differences in their host areas. What is this type of employee known as? a) expatriate b) temp worker c) knowledge worker d) offshoring e) contingent worker

a) expatriate

The problems encountered when implementing job rotation in the workplace include all of the following EXCEPT a) it is ineffective for training purposes b) it maintains narrowly defined and routine work c) its increases in workers' interest are short-lived d) it doesn't increase workers' motivation e) it reduces efficiency

a) it is ineffective for training purposes

In dealing with the work-related activities of employees, managers must have an understanding of all of the following EXCEPT a) long-term plans of marketplace competitors b) decision-making c) organizational structure and design d) leadership e) organizational culture

a) long-term plans of marketplace competitors

Which of the "Big Five" personality dimensions is associated with being anxious, depressed, angry, and insecure? a) neuroticism b) conscientiousness c) openness d) agreeableness e) extroversion

a) neuroticism

Which of the following is most appropriate when an employee continues to arrive late to work after many warnings? a) punishment b) extinction c) classical conditioning d) negative reinforcement e) positive reinforcement

a) punishment

What is the incentive program in which employees are given stock in the company known as? a) perks b) ESOPs, employee stock options c) bonus d) Gain-sharing e) compensation

b) ESOPs, employee stock options

Which of the following distributes a portion of the company's profits to all employees at a predetermined rate? a) Piecework program b) Profit-sharing program c) Merit pay plan d) Gain-sharing program e) Employee stock option plan

b) Profit-sharing program

One of the primary differences between attitudes and personality is that a) attitudes are more difficult to assess than personality attributes. b) attitudes can change frequently and personality is more stable. c) attitudes are less important than personality attributes in predicting behavior. d) attitudes are stronger than personality attributes. e) attitudes are more deeply rooted than personality attributes.

b) attitudes can change frequently and personality is more stable.

Task demands that are too low can cause a person to a) become anxious about time pressures. b) become bored. c) feel invigorated. d) be healthy and pleased with life. e) develop healthy coping technique

b) become bored.

Smoking and alcohol abuse are ______ consequences of too much stress at work. a) physiological b) behavioral c) psychological d) cognitive e) medical

b) behavioral

Which of the "Big Five" personality dimensions is associated with being careful, thorough, responsible, organized, hardworking, achievement-oriented, and persistent? a) openness b) conscientiousness c) agreeableness d) extroversion e) neuroticism

b) conscientiousness

Flexible work arrangements are intended to a) limit the flexibility employees have in scheduling work. b) enhance employee motivation and performance. c) increase company profits. d) reduce dependence on key customers. e) accommodate a narrower range of the potential workforce.

b) enhance employee motivation and performance.

According to reinforcement theory, if rewards are removed from behaviors that were previously reinforced, the behaviors are likely to decrease in frequency and eventually disappear. This is known as _____? a) punishment b) extinction c) positive reinforcement d) negative reinforcement e) performance linking

b) extinction

Giving a coworker's verbal praise for a job well done is an example of ____________. a) negative reinforcement b) positive reinforcement c) classical conditioning d) extinction e) punishment

b) positive reinforcement

In most performance measurement systems, the employee's primary evaluator is their? a) subordinates b) supervisor e) human resources department d) coworkers e) CEO

b) supervisor

Two of the most important issues regarding how to conduct a performance appraisal are a) how long the appraisal lasts and how often it occurs. b) who does the appraisal and the frequency of the appraisal. c) where the appraisal takes place and who is present at the time. d) whether the appraisal uses past or current information and whether one or many raters are used. e) whether the appraiser takes a judgmental or developmental orientation and whether pay is linked to performance.

b) who does the appraisal and the frequency of the appraisal.

What is the central feature of a 360-degree feedback system? a) both constructive feedback and destructive criticism b) wide-ranging feedback, as well as subjective measures of performance c) the review only occurs once in an employee's career d) a one-on-one meeting between the employee and the supervisor e) objective and easily measurable performance standards

b) wide-ranging feedback, as well as subjective measures of performance

What is the likely impact of perquisites on the employees who receive them? a) A perceived leveling out of special privileges among employees b) Reduced job satisfaction since perquisites can be taxed c) An elevated sense of status in the organization d) Increased turnover due to lower restrictions on travel e) A lowered sense of commitment toward the organization

c) An elevated sense of status in the organization

________ is a general feeling of exhaustion that develops when a person simultaneously experiences too much pressure and has too few sources of satisfaction. a) Bullying b) Bias c) Burnout d) Stereotyping e) Ambiguity

c) Burnout

Developing new ways to hire and train employees and paying them higher wages can result in which of the following benefits? a) It can result in fewer employees being needed. b) It can result in better communication with management. c) It can result in better retention of employees d) It can result in a reduced emphasis on global mindset. e) compromising conflict

c) It can result in better retention of employees

Which of the following ties a worker's earnings to the number of units produced? a) Gain-sharing program b) Employee stock option plan c) Piecework program d) Merit pay plan e) Profit-sharing program

c) Piecework program

All of the following are direct organizational consequences of stress EXCEPT a) turnover. b) lowered productivity. c) accident proneness. d) poor work quality. e) absenteeism.

c) accident proneness.

Organizational behavior is__________ a) the organizational itself b) the study of human behavior in organizational settings c) all of these are correct d) none of these correct e) the interface between human behavior

c) all of these are correct

The choice of which behaviors to reward is a function of the a) managerial system. b) performance management system. c) compensation system. d) performance measurement system. e) total quality management system.

c) compensation system.

When a construction worker decides to work additional hours on a typical workday so that he can have a three-day weekend, he is likely taking advantage of a ____ program. a) telecommuting. b) shortened workweek. c) compressed workweek. d) job sharing. e) flextime.

c) compressed workweek.

Which of the following is an alternative work arrangement in which an employee is given a core work time and more control over the times worked on a typical workday? a) Job sharing b) Compressed work week c) Telecommuting d) Flextime e) Variable work schedules

d) Flextime

What is the primary use of performance appraisal information? a) To provide human resource planning information b) To allocate organizational rewards c) To provide support for human resource decision making d) To provide job performance feedback e) To develop training and development programs

d) To provide job performance feedback

360-degree feedback includes evaluations from _____?. a) subordinates b) peers c) yourself d) all of these are correct. e) supervisors

d) all of these are correct.

Craig is unhappy with his job, but he's been with Spearhead Associates for seven years and won't be vested in his pension for another three years. What type of commitment does he have to the organization? a) community commitment b) compromising commitment c) normative commitment d) continuance commitment e) affective commitment

d) continuance commitment

David is self-aware, manages his emotions, expresses empathy for others, and possesses social skills. He has high __________. a) self-efficacy b) general mental ability c) workplace anxiety d) emotional intelligence e) internal locus of control

d) emotional intelligence

A clear vision of goals, modeling successful behaviors and building employee confidence are all practical ways to _______? a) gain a competitive advantage b) increase salaries c) report equal employment opportunities d) empower others e) implement flextime

d) empower others

Motivated behavior begins with one or more a) behaviors. b) "fits". c) people. d) needs. e) motives.

d) needs.

All of the following are true about employee benefits EXCEPT a) offering benefits became a standard component of compensation during World War II. b) organizations are required by law to offer certain benefits. c) some employees demand benefits through union bargaining. d) providing employee benefits is easier for firms in the United States than for firms in other countries. e) some organizations pay the entire cost of benefits.

d) providing employee benefits is easier for firms in the United States than for firms in other countries.

A generalization about a person or a group of people based on certain characteristics or traits is known as: a) prejudice b) perception c) first impression bias d) stereotyping e) terminal values

d) stereotyping

Most workplace bullying is done by whom? a) human resource workers b) women c) younger employees d) supervisors e) administrative assistance

d) supervisors

Assume a team is comprised of a marketing professional, a materials specialist, a manufacturing floor manager, a product safety advisor, an advertising department head, and a legal expert. What type of diversity is represented by this group? a) separation diversity b) work design diversity c) disparity diversity d) variety diversity e) generational diversity

d) variety diversity

Robert owns a manufacturing business and tends to hire young men because he believes they're better able to manage the equipment and tend to understand the technology better. How is his attitude a barrier to inclusion? a) It reflects signs of RJPs for those he hires. b) It reveals a perceived threat of loss. c) It shows he has a "like me" bias. d) It reflects his ethnocentrism. e) It represents a stereotyped belief.

e) It represents a stereotyped belief.

Bullying costs employers through which of the following? a) higher disability insurance rates b) higher workers' compensation costs c) higher turnover d) a tarnished reputation e) all of these

e) all of these

Which of the following methods can be used to enhance individual performance at work? a) employee participation b) performance management c) job design d) goal setting e) all of these

e) all of these

The courts and Equal Employment Opportunity guidelines have mandated that performance measurements be based on a) age and sex. b) competitive benchmarks. c) industry standards. d) race and national origin. e) job-related criteria.

e) job-related criteria.

What term refers to the fit between an individual's abilities, values, and personality and her profession? a) person-organization fit b) person-group fit c) none of these d) person-job fit e) person-vocation fit

e) person-vocation fit