BUS 100 chap. 6

It is wise to have Blank______ plans because economic and competitive environments change rapidly. It is important to anticipate such changes.

Contingency

CompuTech is a high-tech firm with a staff of many engineers and professionals. Which of these management styles would be effective at CompuTech? (Check all that apply)

Free-rein, democratic, and participative

Which task is associated with the planning function of management?

Setting organizational goals

The daily and weekly plans used by department managers are Blank______.

operational plans

Why is planning a key management function?

Accomplishing the other functions depends heavily on having a good plan

Measuring results against corporate objectives, monitoring performance relative to standards, rewarding outstanding performance, and taking corrective action when necessary are all tasks associated with the Blank______ function of management.

Controlling

Creating a vision for others to follow, establishing corporate values and ethics, and transforming the way an organization does business in order to improve its effectiveness and efficiency is the definition of Blank______.

Leadership

What task is part of the controlling function of management?

Monitoring performance relative to standards

What three tasks are associated with the controlling function of managers?

Monitoring whether performance meets standards, measuring whether results achieve corporate objectives, and taking corrective action when necessary

____ focuses on work standards and schedules

Operational

Which management function is considered to be key because accomplishing the other functions depends heavily on it?

Planning

Kendra is considering opening a new business. While writing the business plan, she is answering the following questions: What external success factors affect the industry? How does her business measure up to competition? What can my bakery do to survive and prosper during a recession? What was Kendra performing?

SWOT analysis

____ looks at the organization as a whole; long-range goals

Strategic

The type of planning done mostly by top management is Blank______ planning.

Strategic planning

______ plans that are detailed and short term state what is to be done, who is to do it, and how it will be done.

Tactical planning

What is likely to happen to organizations without contingency plans if a sudden change in the market occurs?

They will be slow to respond

Who performs strategic planning?

Top management

Managers at the top of an organization need more Blank______ skills, while first line managers need more Blank______ skills.

conceptual; technical

What three tasks are associated with the planning function of management?

d Setting organizational goals, developing strategies to reach goals, and determining resources needed

A successful leader Blank______.

is able to adapt leadership styles to the situation and employees

What are the four parts of a SWOT analysis?

strengths, weaknesses, opportunities, threats

Which of the following are among the three categories of skills managers must have?

technical skills, conceptual skills, and human relations skills