BUS 151 Final

Andy Yocom and his small business.

All of the above

Human resource management is the process of _______ people in order to achieve organizational goals.

All of the above

Which of the following factors affects an employee's compensation?

All of the above

Which of the following statements about LLCs is true?

All of the above statements are true

Kayla Langton purchase od Bonus Building Care franchise.

All of these

A network of Bennetton retail sales agents select the Bennetton designs hat they feel will appeal to the Bennetton retail customers.

Committee

_____ financing is a form of business financing consisting of borrowed funds that must be repaid with interest over a stated period of time.

Debt

A supervisor engaged in ____ is grouping people, tasks, and resources into organizational units to facilitate the planning, leafing, and control processes.

Departmentalization

According to Maslow's hierarchy of need, the most basic needs are the social needs.

False

An example of a staff position would be the job of district sales manager with twenty people working for him or her.

False

Articles of incorporation usually specify the life of a corporation as a certain number of predetermined years.

False

The Hawthorne effect is use to describe the individual reaction and not that of the group.

False

______ is the degree to which group members want to stay in the group and tend to resist uutside influences.

Group cohesiveness

The day-to-day relationships that develop in an organization chart are called the firm's ________ organization.

Informal

An apprenticeship

Is accurately described by all of the above

A ______ is when two or more companies form a special entity to undertake a specific project, usually for a specific period of time.

Joint venture

____ is the process of arranging the structures and relationships of human and material resources to carry out an organizations plans.

Organizing

_______ is the assignment of various functions, like human resource management, accounting, or legal work, to outside firms.

Outsourcing

The ____ is an agency of the federal government that offers both managerial and financial assistance to small businesses.

Small Business Administration

The three basic levels of the managerial hierarchy are

Top, Middle, and Supervisory

A company with demographic employee profile that looks like its customers can often gain a competitive advantage.

True

A grievance is a formal complain by an employee that his or her supervisor has violated part of the union-management contract.

True

A labor union is an organization that represents workers in their disputes with management over wages, hours, and working conditions.

True

______ is the setting of a labor-management dispute by having a third party make a binding decision.

Arbitration

Which of the following demographic groups is having the greatest impact on the growth of a franchising industry.

Baby Boomers

All of the following are examples of disadvantages associated with the ownership of a small business except

Being your own boss

Kirk McCoy is the district sales manager for Jimmy Dean division of Sara Lee Corp.

Centrelaized

_______ are organizations formed by individuals or businesses with similar interests to achieve greater economies of scale and economic power through collective ownership.

Cooperatives

Asan Linhoud has a major decision to make.

Cosultatvie

A corporation.

Does not have a size limitation

If a customer at a Target store brings a purchase to checkout.

Empowerment

_____ financing is a form of financing consisting of funds raised through the sale of stock in a business.

Equity

A positive aspect of opening a small business is that it takes very little management skill because it is small.

False

Entrepreneurs, as a general group, dislike risk taking.

False

In a limited partnership, all of the partners have limited liability.

False

In business, an example of a protected class would be the spotted owl, whose habitat loggers and the paper industry may not disturb.

False

Mentoring is a form of off-the-job training.

False

The internal labor market is made up of all employees in an industry.

False

Unlike large corporations, sole proprietorships do not need a business plan.

False

The purchaser of a franchise is called the.

Franchisee

_____ is the process of guiding the development, maintenance, and allocation of resources needed to attain organizational goals.

Management

The quality control engineer at a petrochemical refinery is in a ____ position.

Matrix

An organization's ______ is its general purpose or reason for existence

Mission

An ______ organization is characterized by a relatively low degree of job specialization, loose departmentalization, few levels of management, wide spans of control.

Organic

Ethan Djuna sales person for Lennox.

Performance

Deutsche Bank

Planning

_______ involves presenting an accurate and positive image of the firm to those it is recruiting jobs for.

Recruitment Branding

Reader's Digest Association, INC published magazine for over 80 years.

Strategic

Human resource management is the process of hiring, developing, motivating, and evaluating people in order to achieve organizational goals.

True

In Herzberg's model , potential job dissatisfies are called hygiene factors.

True

In deciding how to pay workers, the firm must be concerned with the salaries paid by competitors.

True

Managers can use equity theory to improve worker satisfaction.

True

One of the disadvantages of he sole proprietorship is that the owner has unlimited liability.

True

Scientific management is based on economic incentives and the premise that there is "one best way" to perform any job.

True

The Theory Z approach emphasizes long term employment

True

The standards used to determine actions acceptable to the group called norms.

True

Theory X managers view their workers as untrustworthy and unmotivated.

True

Howard Cho and Greenwood Enterprises

Union

The ______ is a 1993 law that requires employers to provide unpaid leave for up to twelve weeks.

Family and Medical Leave Act

A _____ is an organization of employees formed to represent workers in their disputes with management over wages, hours, and working conditions.

Labor Union

____ is the process of guiding and motivating other towards the achievement of organizational goals.

Leadership

Which of the following statements about the management pyramid is true?

The person with the most formal authority is at the top of the pyramid

An advantage of a small manufacturer over a large manufacturer is the speed with which new products can be introduced to the marketplace.

True

Performance appraisals are comparisons of actual performance with expected performance.

True

______ is a permanent organization structure that combines functional and product departmentalization.

A matrix structure

A disadvantage of franchising to the franchisee is.

Restricted operating freedom

The toll most widely used in making hiring decisions is the.

Selection Interview