BUS 300 ch. 13

Which of the following statements about knowledge management is true?

Knowledge management focuses on gathering and sharing an organization's collective knowledge to improve productivity and foster innovation.

An enterprise portal is an internal Web site that provides proprietary corporate information to a defined user group.

True

At the first level of a management support system is an information-reporting system.

True

Virtual private networks can be used to connect two or more LANS.

True

In a transaction processing system the database can be updated in two ways. They are _____ processing.

batch and on-line

The idea behind _____ is the need that criminal investigators have for examining evidence on computer hard drives such as in e-mails or databases in order to build cases against embezzlers and others.

digital forensics

Which of the following statements about computer networks is true?

A computer network is a group of two or more computers linked together by communications channels to share data and information.

Enterprise portals can take one of three forms. They are:

B2B, B2E, and B2C

Which of the following is NOT an example of a basic question that departmental managers and IT specialists should ask when planning technology purchases?

Can current employees learn to use new technology?

Intranets, VPNS, and extranets are forms of LANs.

False

Which of the following statements about knowledge management is true?

None of the above statements about knowledge management is true.

How does unsolicited and unwanted e-mail pose a security risk to companies?

Viruses spread through e-mail attachments.

A computer program that copies itself into other software and can spread to other computer systems is called:

a computer virus

Which of the following is an example of a data security issue?

all of the above

Any Houston, Texas, resident, armed with a free Houston Public Library PowerCard, can tap into a suite of office applications to write a resume, maintain a personal calendar, or keep records for a business. The city signed a contract with Internet Access Technologies (IAT) in June 2002 to provide these services. IAT is more than likely an example of a(n):

application service provider

In 2004, a large department store chain in Germany was forced to withdraw customer loyalty cards when the press discovered that the company had secreted radio-frequency identification (RFID) tags in the plastic. Even when enclosed in a wallet or purse, these cards can transmit information over distances of about a meter, and the stores planned to use them to track which departments the customer visited. At issue was which data security issue?

consumer privacy

A network that connects computers at one site is called a(n):

local area network

A group of two or more computer systems linked together by communications channels to share data and information is called a computer:

network

By limiting the number of times a person can use a type of software before registering as the authorized owner of that software, software firms are dealing with problems associated with:

software piracy

Copying of software programs by people who haven't paid for them is called:

software piracy

A local area network (LAN) connects computers at one site and enables their users to exchange data and share hardware and software from a variety of computer manufacturers.

True

The United States Army retains a history of all equipment acquisition from approval of requirements through funding, authorizing, fielding, and maintenance to equipment retirement. This data would be kept in a(n):

data mart

A(n) _____ is an internal Web site that provides proprietary corporate information to a defined user group.

enterprise portal

A(n) _____ system is a management support system that uses artificial intelligent to enable computers to reason and learn to solve problems in much the same way as humans do.

expert

Academic advisement is unevenly provided in many high schools and colleges. There is a plan to provide advice to high school students and to college freshmen that are seeking a potential major. The on-demand consultation gathers information about a student's grades, interests, test scores, interests and aptitudes. It assesses student qualifications for a variety of majors. The _____ will then recommend six majors for them to consider and provides further information sources about the major.

expert