BUS 315 Chapter 11 Exam 3

Difference between management and leadership?

Management focuses on systems and production, leaders focus on people and motivating them management is stability, leadership inspires engagement and change to meet new conditions

What is legitimate power?

Power that comes from a manager's formal position in an organization and the authority granted by that position

What is expert power?

Power that results from a leader's special knowledge or skill in the tasks performed by subordinates

What are some manager qualities?

Rational, maintains stability, assign tasks, organizes, analyzes, position power

What is a neutralizer?

Something that counteracts the leadership style and prevents the leader from displaying certain behaviors

What is substitute for leadership

Something that makes leadership style unnecessary or redundant

What is coercive power?

Stems from the authority to punish or recommend punishment

What type of leadership fits a low-readiness follower?

Task-oriented leadership - better in highly favorable/unfavorable situations

What is influence?

The effect that a person's actions have on the attitudes, values, beliefs, or behavior of others

True or false? The situational model is a type of contingency approach?

True

What are some leadership qualities?

Visionary, promotes change, defines purpose, empowers, innovates, personal power, - the concept of leadership evolves as the needs of an organization change

What is consideration?

extent to which the leader is mindful of subordinates, respects their ideas and feelings, and establishes mutual trust

What is initiating structure?

extent to which the leader is task-oriented and directs subordinate work activities toward goal attainment

What is the situation model?

focuses a great deal of attention on the characteristics of followers in determining appropriate leadership behavior

What are the 4 follower styles?

Active, passive, independent, dependent

What is an alienated follower?

An independent, critical thinker but is passive in the organization

What is charismatic leadership?

Articulating a clear, appealing vision, exerting idealized influence, and motivating people to do more than they normally would

What are the 2 basic leadership behaviors that are important for leadership?

- attention to tasks and attention to people

What are the characteristics of an authentic leader?

- pursues purpose with a passion - leads with heart and head - self-discipline - connect with others - practices solid values

What type of leadership fits a higher-readiness follower?

- relationship-oriented leadership - better for intermediate favorable situations

What is a pragmatic survivor?

A follower who has qualities of all four follower styles, depending on which fits the prevalent situation.

What is a confromist?

A follower who participates actively in the organization but does not use critical thinking skills

•Using the situational theory of Hersey and Blanchard, choose the following leader style that best matches up with subordinates who are low in readiness. a.Delegating b.Telling c.Selling d.Participating

B

Putting a negative letter in someone's file, denying someone a raise, or hurting someone's chances for a promotion are all examples of which type of power? A. reward B. Legitimate C. coercive D. expert E. Referent

C

Referent power depends on the leader's A. formal titile B. position in the hierarchy C. personal characteristics D. Salary E. reward power

C

Which of the following is the extent to which the leader is mindful of subordinates, respects their ideas and feelings, and establishes mutual trust? A. leadership B. Likability C. Consideration D. humility E. Initiating structure

C

•Which of the following best characterizes an authentic leader? a.A leader who is strong in traits that are considered feminine b.A leader who consistently gives small groups the autonomy to innovate c.A leader who inspires trust by saying what she or he thinks and doing what he or she says d.A leader who frequently and consistently talks about organizational goals

C

Recently, Beagle Boutique was attempting to hire a middle manager. They were looking for an intelligent, confident, and honest individual. Which approach to leadership was Beagle using? a. contingency approach b. situational approach c. trait approach d. behavioral approach e. substitute approach

C. Trait

Relationship oriented leaders perform better in situation of intermediate favorability because A. these leaders ensure that everyone gets along B. these leaders focus on making the task clear C. the leader has the power in this position D. human relation skills are important in achieving high group performance e. a great deal of structure and task direction is needed under these conditions

D

Which of the following is a follower who participates actively in the organization but does not use critical thinking skills? A. passive follower B. effective follower c. Alienated follower d. conformist e. pragmatic survivor

D

What is Authentic Leadership?

Draws on a leader's self-awareness, self-regulation, and alignment of words and actions toward followers and inspires trust - high value on personal relationships and supporting followers

The University of Michigan researchers used which of the following terms for leaders who established high-performance goals and displayed supportive behavior toward subordinates? A. job-centered leaders B. Employee-centered leaders C. Initiating structure D. Consideration E. Improvised Management

Employee-Centered leaders

What is uncritical thinking?

Failing to consider the possibilities beyond what one is told, accepting others' ideas without thinking. dependent***

What is level 5 leadership?

Having humility, doing whats best for the organization, accept responsibility for failures and give credit for successes to other people

What are transformational leaders?

Individuals distinguished by their special ability to bring about innovation and change by creating an inspiring vision, shaping values, building relationships, providing meaning for followers

What are transactional leaders?

Individuals who clarify the role and task requirements of subordinates, initiate structure, provide appropriate rewards, display consideration for followers

What is interactive leadership?

Leader favors a consensual and collaborative process, and influence derives from relationships rather than position power and formal authority - female leaders common

What are contingency approaches?

Methods of exploring how the organizational situation influences leader effectiveness

What is a passive follower?

One who exhibits neither critical independent thinking nor active participation

What are formal leaders

People who are assigned to be leaders and are given leadership authority based on their position

What is referent power?

Results from characteristics that command subordinates' identification with, respect and administration for, and desire to emulate the leader

What is reward power?

Results from the authority to bestow rewards

What is power?

The potential ability to influence the behavior of others

What is critical thinking?

Thinking independently and being mindful of the effect of one's behavior on achieving goals

What is servant leadership?

Transcending self-interest to serve others, the organization, and society

What is an effective follower?

a critical, independent thinker who actively participates in the organization

Informal leaders are

people who do not have formal leadership but whom people choose to follow because of their personality qualities

Which of the following is NOT a manager quality? A. maintains stability B. organizes C. Analyzes D. Rational E. Personal Power

personal power

What is leadership?

the ability to influence people toward the attainment of goals