Bus 452 Chapter 7

One method of increasing stakeholder engagement is to include a discussion of _____ as part of progress reports.

issues

In the context of earned value management, the ____ value is that portion of the approved total cost estimate planned to be spent on an activity during a given period.

planned

A(n) ____ chart displays the history and pattern of variation of a process over time.

run

The approved time estimate for a project can be divided by the ____ performance index to calculate when the project will be completed.

schedule

The goal of ____ control is to know the status of the schedule, influence the factors that cause schedule changes, determine whether the schedule has changed, and manage changes when they occur.

schedule

The main monitoring and controlling task performed as part of project time management is ____ control.

schedule

A progress report describes what the project team anticipates will be accomplished in the future.

False

A red diamond on the tracking Gantt chart represents a slipped milestone.

False

Earned value (EV) is an estimate of the value of physical work that is yet to be completed.

False

Experienced managers and buyers rely solely on color indicators to monitor project progress.

False

In the middle and latter stages of a project, procedure-related issues become the predominant source of conflict.

False

Key outputs of project monitoring and controlling include every knowledge area as defined by the PMBOK® Guide.

False

Most senior managers do not want to review pertinent information at status review meetings and discuss problems, issues, and forecasts.

False

Updating the risk register is an optional part of project monitoring and control.

False

You can control stakeholders and their level of engagement.

False

You can use control charts to perform trend analysis to forecast future outcomes based on historical results.

False

You cannot graph earned value information to track project performance.

False

You may only use earned value management at a summary level.

False

If seven data points in a row are all below the mean, above the mean, increasing, or decreasing, it is a violation of __________________.

d. the seven run rule

____ change orders are oral or written acts or omissions by someone with actual or apparent authority that can be construed to have the same effect as a written change order.

Constructive

A ___________ chart is a histogram that can help you identify and prioritize problem areas.

Pareto

_____ analysis is used to monitor the status of contingency and management reserves.

Reserve

___________ issues cause the most conflict over the life of projects.

Schedule

____ reports describe where the project stands at a specific point in time.

Status

Different cultures and even entire countries have different attitudes about schedules.

True

Evaluation of any change to a project should include an impact analysis.

True

Flowcharts show activities, decision points, and the order of how information is processed.

True

In a Pareto chart, the variables represented are ordered by frequency of occurrence.

True

In project time management, time is the variable with the least amount of flexibility.

True

In the columns to the left of the tracking Gantt chart, you can display baseline and actual start and finish dates.

True

People often perform better when they know they must report on their progress and are held accountable for their performance.

True

Performance reporting keeps stakeholders informed about how resources are being used to achieve project objectives.

True

Reviewing morale and work behavior is one good way to measure schedule performance.

True

The key outputs resulting from scope validation and scope control are deliverables that are accepted by the customer and work performance information.

True

You cannot control the scope of a project unless you have first clearly defined the scope and set a scope validation process in place.

True

You can control stakeholders' level of _________

engagement

___________ are unplanned responses to risk events.

Workarounds

Two key outputs of performance reporting are performance reports and ____.

forecasts

In a ____, each bar represents an attribute or a characteristic of a problem or situation, and the height of the bar represents its frequency.

histogram

Pareto analysis is sometimes referred to as the ____ rule, meaning that 80 percent of problems are often due to 20 percent of the causes.

a. 80/20

Changes related to procured items should be _________________.

a. approved in the same way that the original part of the plan was approved

In the context of a scatter diagram, the closer data points are to a ____, the more closely the two variables are related.

a. diagonal line

In the context of earned value management, the ____ cost is the total direct and indirect costs incurred in accomplishing work on an activity during a given period.

actual

Updates are often made by having both parties—the buyer and the seller—sign a(n) ____ to the contract.

addendum

____________ is an estimate of the value of the physical work actually completed.

b. Earned value

Given the earned value and ____, you can see how well the project team is meeting schedule goals and forecast when the project will be completed based on past schedule performance.

b. planned value

_______ is a project performance measurement technique that integrates scope, time, and cost data.

c. Earned value management

If a project is running behind schedule and over budget, where will the estimate at completion point be on the earned value chart relative to the budget at completion point?

c. above and to the right

Which one knowledge area does not include tasks related to monitoring and controlling?

c. project human resource management

A ____________ chart compares planned and actual project schedule information.

c. tracking Gantt

The main monitoring and controlling tasks performed as part of project ____ management include monitoring and controlling project work and performing integrated change control.

integration

Which knowledge areas include tasks related to monitoring and controlling?

d. all ten knowledge areas except project human resource management

You want to see if there is a relationship between two variables, like time of day and worker productivity. What type of quality control tool could you use to visualize this information?

d. scatter diagram

If the budget at completion for a project is $200,000 and the cost performance index is .5, what is the estimate at completion?

d. $400,000

The dimension of the Myers-Briggs team-building tool that deals with peoples' attitudes toward structure and deadlines is ____.

d. Judgment/Perception (J/P)

Which of the following is not true concerning controlling stakeholder engagement?

d. The myki transportation smart card in Australia provides an excellent example of controlling stakeholder engagement.

Earned value management involves calculating ____ values for each activity or summary activity from a project's WBS.

three

A _______________ deliverable has been completed and checked for correctness as part of quality control.

validated

The main monitoring and controlling tasks performed as part of project scope management are _____ scope and controlling scope.

validating

In the context of earned value management, ____ are calculated by subtracting the actual cost or planned value from EV, and indexes are calculated by dividing EV by the actual cost or planned value.

variances

Project teams sometimes use ____—unplanned responses to risk events—when they do not have contingency plans in place.

workarounds