BUS1010 Quiz 5

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A finding about the insight step of creative thinking is that the flash of insight:

is usually based on previous ideas.

With respect to innovation, Procter & Gamble is noted for

obtaining a widespread participation in gathering new ideas.

to become more creative, it is important to:

overcome traditional thinking.

A recommended way of giving advice to employees is to:

put your advice in the form of a question

Canon Inc. has found that a key to creating new products is for

the production team to work physically close to product developers.

A major concern about using goals to boost is that some workers, including leaders, will:

use dysfunctional methods to attain goals

With respect to coming up with a traditional idea

you need to try a large number of ideas

The question "If I work hard, will I get the job done?" illustrates the ________ aspect of expectancy theory.

Instrumentality

A creative idea is considered to be innovative when the idea:

Is put into action

The primary role of an executive is to:

Advise a person about personal improvement and behavioral change.

According to equity theory, workers are likely to be motivated when they:

Believe they are treated equitably

An essential part of coaching is to:

Build relationships with people.

An intellectual characteristic of creative people is that they

Maintain a youthful curiosity throughout their lives

An important implication of expectancy theory for leaders is that:

The link between rewards and performance should be made explicit.

The sets of goal characteristics that will probably lead to higher levels of performance are:

Difficult and specific

A study indicated that many managers fail to coach employees, particularly in the area of:

Giving feedback on performance, plus suggestions for improvement.

AN active listener attempts to:

Grasp both facts and feelings

A common thread to creativity-enhancing exercises is that they require

flexible thinking

Research suggests workers are more likely to have a breakthrough idea when they are

happy the day before

A particularly robust strategy for enhancing creativity is to:

hire people who are already creative


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