bus301 ch 7

According to research, when people lied less frequently over the course of ten weeks, what was the result?

Their physical and mental health improved.

Which of the following statements is true about emotions?

They are short-lived.

Negative emotions include which of the following feelings?

anger fear sadness

Which of the following describes mindfulness?

being nonjudgmentally aware of what is happening being in the present moment paying attention on purpose

Employees have greater commitment, performance, satisfaction, and are retained more often when they:

believe organizational practices support them

A study in the Harvard Business Review reported that flourishing employees exhibited:

better overall performance greater commitment to their employers decreases in burnout

When organizations employ the positivity effect, what is often the result?

better performance

Research about positive and negative experiences agrees that:

positive and negative experiences are not equals

Which of the following are generated in others because of upward spirals of positivity?

positive attitudes positive behaviors positive emotions

A very cohesive sales team that achieved much higher sales than expected in a much shorter time period would be an example of:

positive deviance

According to Spreitzer and Cameron from the University of Michigan, notable performance that greatly goes beyond expectations in positive ways is:

positive deviance

For the benefits of positive organizational behavior to occur, you must have several ______ experiences for every ______ experience.

positive, negative

When living systems seek the positive over the negative, it is an example of the:

positivity effect

Learning how to incorporate mindfulness requires which of the following?

practice time commitment

Optimists view successes as due to their personal causes and negative events to temporary external ones because they are:

realistic flexible

If you lose focus during breathing meditation and your mind begins to wander, what should you do?

recognize the sounds around you acknowledge the thoughts entering your mind return your focus to breathing

Which of the following describes the components of psychological capital

reduces anxiety and stress is flexible can increase job satisfaction

Positive ______ are a strong contributor to our well-being that buffer us from stressors and enable us to get things done.

relationships

How someone is able to bounce back from adversity and sustain oneself in the face of the demands of positive events is known as

resilience

Your confidence in your ability to achieve is represented by which of the following?

self-efficacy

By making your goals SMART and formulating effective action plans, you can build your level of ______, which will boost your goal commitment and success.

hope

Positive businesses do well and do good because they are profitable and they:

make the well-being of their stakeholders important believe supporting and developing employees is valuable in itself

Which of the following are part of PERMA?

meaning relationships positive emotions engagement

Belonging to and serving something that you believe is bigger than the self is:

meaningfulness

The sense of belonging to and serving something that you think is bigger than the self is known as

meaningfulness

The practice of mindfulness, including ______, has gained significant interest in workplaces everywhere.

meditation

The focus of ______ leadership is to help individuals, groups, and organizations to elevate, enrich, and flourish.

virtuous

In organizations typified by greed, selfishness, and a single-minded focus on winning, what is the ultimate measure of success?

wealth

The combined impact of positive emotions, engagement, relationships, meaning and achievement is:

well-being

What are the two main components of hope?

willpower waypower

The upward spiral of positivity means that:

your positive behaviors, attitudes, and feelings continually reinforce your own and those of others

The continual, reinforcing process where your positive ______ , feelings, and attitudes feed your own and those of others is known as an upward spiral of positivity.

behaviors

What term is also used to describe engagement?

being "in the zone"

In what ways is the strength movement a significant change from past practices?

Attention is paid to potential rather than deficiencies. The focus is on employee successes rather than underperformance.

Which of the following are actual forms of meditation that help reduce stress and negative emotions?

breathing meditation walking meditation

The idea that positive practices in organizations lessen the effect of stressors is the ______.

buffering effect

More effective interpersonal effectiveness

Paying attention to others' emotions reduces conflict and lessens negativity when conflict does occur.

Less contemplation of current or past challenges

Reducing rumination helps alleviate the undesirable emotional impact it can cause

The benefits of positive emotions include:

a broader perspective about overcoming challenges they spread to others around you that they build on themselves

A behavior such as complimenting a co-worker on a recent report is:

a prosocial behavior

Enhanced self-esteem, self-efficacy, and mastery are a result of pursuing:

achievement

We flourish when we pursue _____ for its own sake because it builds self-efficacy and feelings of mastery.

achievement

The extent to which you are physically, cognitively, and emotionally involved with an activity is:

engagement

What have the benefits of short meditation techniques been shown to do?

enhance memory alleviate stress improve task performance

According to its definition, the buffering effect reduces the impact of which of the following?

events that are negative

True or false: Virtuous leaders place more focus on greater market share than on the greater good.

false

True or false: When you are inauthentic in your positivity with other people, they will still view you as credible if you try hard enough.

false

Pursuing achievement for its own sake helps build which of the following characteristics?

feelings of mastery feelings of self-efficacy feelings of competence

The ways that the text authors suggest you can build meaning in your life include:

finding a way to build your personal strengths into your personal and work life going out and helping someone identify activities you love doing and do more of them and build them into your work life

Resiliency is powerful because resilient people are:

flexible to changing demands emotionally stable in the face of adversity open to new experiences

An intention represents an end point or desired _____ you want to achieve.

goal

Key sets of practices that impact organizational climate are:

training programs human resources practices and policies support programs

True or false: Empowering, supporting, and developing employees can help organizations meet shareholder expectations.

true

PsyCap development includes which of the following?

hope resiliency efficacy

Which of the following traits are promoted by virtuous leaders?

trust respect integrity

When organizations are defined by greed and secrecy, which of the following become central to employees?

uncertainty management profitability achievement

Which of the following practices should be implemented by managers?

understanding that being positive rubs off on others identifying and emphasizing existing positive practices advocating mindfulness training

An end point or goal you want to achieve is represented by an

intention

When organizations attempt to balance the needs of stakeholders, who do they consider to be part of that group?

investors customers employees

The awareness that emerges through purposefully focusing your attention in order to fully experience an interaction is:

mindfulness

It is realistic to recognize that _____ emotions are also important because we sometimes experience loss, betrayal, or fear.

negative

Emotions that are ______ result in actions that are narrow and specific, while emotions that are ______ often widen someone's mindset.

negative, positive

Although some business leaders try to satisfy all groups of stakeholders, realistically how many groups are given a clear priority?

one

Those who are both realistic and flexible are

optimists

Employees' beliefs about what they see going on at work and their beliefs about what is happening to them is:

organizational climate

Positive emotions in employees support which of the following?

organizational commitment lower stress levels

Today, mindfulness is used to improve which of the following outcomes?

physical emotional cognitive

The concept that _____ practices escalate positive outcomes because of their association with positive emotions and social capital is known as the amplifying effect.

positive

What is another term for positive human traits that influence thoughts, behaviors, and feelings while yielding a sense of fulfillment?

signature strengths

Positive relationships fuel the giving and receiving of _____ support.

social

The amount of perceived helpfulness that is derived from social relationships is known as social

support

Which of the following determines how likely you are to reap the benefits of positive emotions and positive OB?

the relative frequency of your positive to negative emotions

True or false: Positive emotions build on themselves within you and spread to others.

true

Signature strengths are a subset of 24 character strengths, including which of the following?

creativity gratitude honesty

True or false: Flourishing employees experience less burnout and take fewer sick days.

true

The components of virtuous leadership most frequently discussed in OB research include:

integrity focus on the greater good trust

Learning to use mindfulness takes ______, time, and commitment.

practice

Increased focus

Improved decision making benefits one's job performance.

Better retention

Improving working memory can be achieved through meditation.

Which of the following statements are true about the business of mindfulness?

It has become a $1 billion business. The popularity of mindfulness has grown rapidly.

Which of the following statements are true regarding efficacy?

It impacts how you perceive the world. It plays an important role in positive psychological capital. It influences how you deal with challenges and opportunities.

Which of the following are positive effects of negative emotions?

They can assist you in seeking the help of others. They can make you improve.

Which of the following statements describe ways of building meaning into your life?

Find time to help others. Incorporate your natural strengths into your personal and work lives. Try to do more activities that you love.

How can managers show their support for PERMA?

by encouraging creative approaches to achieving goals by providing social support when possible by displaying positive emotions in the workplace

How can employees contribute to a positive organizational climate?

by sticking to the values endorsed by their employer by being more virtuous

Employees' perceptions of formal and informal policies, practices, procedures, and routines at work are called organizational

climate

Examples of prosocial behavior include:

complimenting a team member on a recent achievement sharing expertise with a team member

Positive emotions in a business setting can have a desirable impact on which of the following?

decision-making creativity performance

Which of the following describe how the amplifying effect is passed on?

emotions that are positive social capital

Which of the following OB practices foster employee positivity?

employing staff who practice civility permitting staff to make decisions providing information to employees that reveals the impact of their work

Restorative justice, compassion, and temperance are global ______ that are essential to promoting positive organizational behaviors.

values

To have hope you need to have:

a path to achieve the goal a goal and the determination to achieve it

Organizational climate is defined as employees' perceptions of

formal and informal organizational policies practices and procedures

The study and application of positively oriented human resource strengths and psychological capacities that can be effectively managed for performance improvement in today's workplace:

is positive organizational behavior

What can result when your positivity lacks sincerity?

loss of credibility reduction of influence erosion of trust

Positive organizational behavior involves:

the study and application of positively oriented human resource strengths the study and application of positively oriented psychological capacities

It is important to recognize negative emotions because:

to ignore them subverts health it is realistic to recognize that we experience loss, betrayal, and anger