Case Analysis: Herman Miller's Sustainable Values

______ are abstract ideals that guide one's thinking and behavior across all situations. Multiple Choice Dynamics Understandings Values Climates Behaviors

Values

Decision makers at Herman Miller likely experienced ______ when debating whether to use PVC to save money or to use a more environmentally sustainable alternative. consistency cognitive dissonance way power planned behavior progress

cognitive dissonance

Which of the following is an example of counterproductive work behavior? Multiple Choice showing a new employee around the office instead of taking a coffee break surfing the Internet for work-related research gossiping about a new manager's salary. attending onboarding programs preferring a flexible work schedule

gossiping about a new manager's salary.

Herman Miller's choice not to use PVC would be an example of a value called Multiple Choice conformity. tradition. power. universalism. security.

universalism.

A situation that results in extended conflict with company and employee values—which could have occurred at Herman Miller had the company chosen to use PVC—can lead some employees to experience ______ as a result of perceived stress. withdrawal cognitions Correct reduced turnover temperance job satisfaction humiliation

withdrawal cognitions