CH. 13

Tony Pool Chemical Co. purchased 144 buckets of chlorine tablets over the Internet from Chemical Inc. Then Chemical Inc. placed the order with the manufacturer, and the manufacturer then transported the tablets directly to the Tony Pool store. In this case, Chemical Inc. is an example of a ________.

drop shipper

McDonald's, Subway, and Jiffy Lube are all examples of ________.

franchises

An ideal price policy scenario for retailers would be to achieve ________ while charging ________.

high volume; high markups

Which of the following best describes a similarity between Costco and Walmart?

both use everyday low pricing

Home Depot and PetSmart are examples of ________.

category killers

A ________ is a small store, located near a residential area that is open long hours seven days a week and carries a limited line of high-turnover goods.

convenience store

________ are two or more outlets that are commonly owned and controlled.

corporate chains

Today's retailers increasingly adopt environmentally sustainable practices. Which of the following is NOT one of these practices?

cutting back on recycling programs

Which of the following is most likely gained by stores that cluster together?

increased customer pulling power

Carey David's wholesale company helps retailers train salesclerks, improve store layouts and displays, and set up inventory control systems. According to this information, which of the following wholesaler's channel functions does Carey David provide?

management services and advice

Touchscreen kiosks, handheld shopping assistants, interactive dressing-room mirrors and virtual sales associates are all examples of how retailers use technology to ________.

meet consumers' expectations

A ________ generally contains between 5 and 15 stores. It is close and convenient for consumers, usually contains a supermarket, perhaps a discount store, and several service stores such as a dry cleaner, a drugstore, and a hardware store.

neighborhood shopping center

________ are huge unenclosed shopping centers consisting of a long strip of retail stores, including at least one large, freestanding anchor store like Walmart. Each store has its own entrance with parking directly in front for shoppers who wish to visit only one store.

power centers

________ perform a role similar to that of brokers or agents but are part of the buyer's organization.

purchasing officers

You own a neighborhood grocery store and would like to have non-food items delivered, priced, displayed and inventoried by a wholesaler. You do not want to purchase title to the goods. Which type of wholesaler best fits your needs?

rack jobber

Which of the following would be considered a service retailer?

restraurants

In-store demonstrations, displays, sales, and loyalty programs are examples of ________.

sales promotion

A ________ is a group of retail businesses built on a site that is planned, developed, owned, and managed as a unit.

shopping center

GameStop sells only video games and systems, offering a narrow product line with a deep assortment within that line. GameStop is a(n) ________.

specialty store

Neighborhood shopping centers are also known as ________.

strip malls

Which of the following is the most frequently visited type of retail store?

supermarket

________ are a type of limited-service wholesaler who carries a limited line of semiperishable merchandise (such as milk, bread, and snack foods), which is sold for cash as deliveries are made to supermarkets, small groceries, or hotels.

truck jobbers

Independent Grocers Alliance, Do-It Best, and Western Auto are examples of ________.

voluntary chains

Which of the following is an off-price retailer that sells a limited selection of brand-name grocery items, appliances, clothing, and other goods at deep discounts to members who pay annual membership fees?

warehouse club

________ retailers in the United States are growing faster than product retailers.

service