Ch. 13 Quiz

Which law requires certain organizations to provide employee assistance programs?

Drug-Free Workplace Act

According to experts, what form of drug testing detects drug use up to three months after drug consumption?

hair

What Act was passed to help prevent domestic violence and provide shelter and related assistance for victims?

Family Violence Prevention and Services Act

Ellen, a manager at a marketing firm, noticed that one of her subordinates, who is usually good-natured, has been moody, irritable, and disorganized lately. The subordinate has refused Ellen's suggestions to take a few personal days. Such symptoms are most likely an indication that the subordinate is experiencing ________.

burnout

Numerous employees at McLaren Manufacturing have chronic lifestyle diseases, such as obesity, alcohol abuse, and smoking. Which of the following should most likely be implemented by McLaren?

corporate wellness program

The EEOC requires businesses to communicate more openly about the hazards associated with the materials they use and produce and the wastes they generate.

false

The Securities and Exchange Commission is responsible for upholding the whistleblower provision of the Sarbanes-Oxley Act.

false

While convenience stores experience significant incidents of violence, other workplaces, such as hospitals, are considered safe from such problems.

false

Ryan, an HR manager at a computer firm, has been asked to develop policies for preventing workplace violence. Which of the following policies would most likely be LEAST beneficial?

requiring workers to be searched daily

According to OSHA, workplace violence refers to any physical assault, threatening behavior, verbal abuse, hostility, or harassment directed toward employees at work or on duty.

true

Musculoskeletal disorders (MSDs) are conditions that affect the body's muscles, joints, tendons, ligaments, and nerves.

true

Physical fitness programs are the most commonly offered wellness program provided by employers.

true

Substance abuse is an HR concern because substance abusers have high rates of absenteeism and turnover.

true

The Occupational Safety and Health Act of 1970 created the Occupational Safety and Health Administration (OSHA), which attempts to ensure worker safety.

true

The Occupational Safety and Health Act requires employers to provide employees a safe and healthy place to work, and which responsibility extends to providing "safe" employees.

true

The Severe Violator Enforcement Program focuses on employers that have repeatedly violated safety regulations.

true

Worker safety affects recruitment, retention, and benefits.

true

Social networking participation rates decreased as a traditional form of wellness initiative.

false

Musculoskeletal disorders cost companies approximately ________ annually.

$61.2 billion

If 10 employees were exposed to one hazard that the employer intentionally did not eliminate, what would be the maximum penalty?

$700,000

OSHA can issue warnings, but it does not have the power to issue fines.

false

Since its inception, OSHA has helped to cut workplace fatalities by approximately how much?

60%

ABC Manufacturing received one citation for a serious hazard. What is the maximum penalty for this violation?

7,000

________ is the most common factor leading to the decision to check out temporarily.

Burnout

Wellness programs help employees to ________.

deal with the symptoms of stress

Comprehensive safety programs should primarily focus on unsafe working conditions and on unsafe ________.

employee actions

Which of the following is a comprehensive approach used by firms to deal with numerous problem areas such as burnout, alcohol and drug abuse, and other emotional disturbances?

employee assistance program

Nelson Computers is going to establish a substance-abuse-free workplace. What is the first step that should be taken in the process?

establishing a drug- and alcohol-free policy

Kelly is extremely stressed about work, and her productivity is declining. What is the best way for Kelly to manage her stress?

exercising regularly

Thompson Manufacturing has been designated a recalcitrant employer by OSHA. As a result, Thompson will most likely ________.

experience numerous inspections

What form of drug testing can be done immediately in the workplace and is effective in cases of reasonable suspicion?

oral fluid

What is the top leading cause of workplaces injuries and their associated costs?

overexertion

What is the most commonly offered in-house corporate wellness program?

physical fitness program

What was the initial focus of traditional EAPs?

providing mental health resources

One of the most dangerous aspects of burnout is that it ________.

spreads rapidly among coworkers

In order to prove that an employer has violated the general duty clause, OSHA must prove all of the following exist EXCEPT that ________.

the hazard was likely to cause minor injuries

What is a significant challenge that supervisors face with regard to employee assistance programs (EAPs)?

workers who need assistance choose not to use the company's EAP

The definition of workplace violence has been expanded to include ________, which includes acts of continual hostile conduct that deliberately hurt another person.

workplace bullying

In pursuit of its mission, OSHA promotes and ensures ________.

workplace safety and health

Which term refers to physical assault, verbal abuse, or hostility directed toward employees at work?

workplace violence