Ch 14, Ch 15/16

As pertains to the Verification of Appointment Form, the signature of the person conducting the intake must appear in proper alignment. The landmarks of the signature placement are:

"Sincerely" and "Case Manager"

Name 2 tasks that need to be completed at the initial interview. (Essay)

1. Ensure that you and the client have a mutual understanding of the problem 2. Ascertain the client's expectations p. 294

What are the 3 things that should be included on a brief social history? (Essay)

1. Presenting problem 2. Background 3. Impressions and recommendations

Name 2 of the 4 guidelines for filling out forms. (Essay)

1. Use black ink to write 2. Do not use correction fluid to change information; cross out with a single line

In the first face-to-face interview with the client, the counselor has three distinct tasks. Which of the following is not contained in any of the three?

A formal treatment plan

Brief intakes are:

A result of external pressures placed upon counseling professionals

Alfredo has a photo on his office wall depicting him and his wife standing on the pink sandy beach of an island locale. This is likely to:

Create a myriad of negative reactions.

Therapeutically speaking, when interviewing the client about his or her religious affiliation, it is important to pay particular attention to:

Discomfort.

A client who initiates conversation immediately and seems "too forthcoming" is often:

Divulging details which are among the most important

The first sentence of the "Presenting Problem" section is meant to:

Draw a mental picture of the client, problem, and the background.

A comprehensive medical assessment requires all but which of the following?

Fears and phobias associated with medical care

During the first interview, it is important for you to:

Formulate a good assessment

Social histories:

Generally contain the same information though wording and format can differ markedly

It is considered ____________________ that no questions be skipped during the social history assessment.

Generally unimportant

Which of the following is not considered a common mistake in completing a social history?

Leading: finishing the unfinished sentences of a client or filling in the blanks

Which of the following is an appropriate description of the mood of a client undergoing intake?

Mark reports that he has been episodically depressed since his mother passed away last year.

While assessing the mood of the person undergoing a phone intake, it is essential to concurrently, if applicable, assess and record information regarding:

Motivation

A client intake is taking place. The individual has recently completed high school and is scheduled to begin studies at Wake Forest University in two short months. The line on the form pertaining to "school" should read:

N/A

If the person undergoing intake is employed, input the following information to the form:

Name of employer

If the client is a returnee to your agency, checking past records can compromise objectivity; therefore, it is discouraged. This is:

Never true

Describing payment details and procedures during the first session is:

Obligatory

The information included in Step 1, at the top of the form, is:

Person's name, sex, DOB, address

The initial meeting is the time to discuss:

Portability, confidentiality, and limitations of confidentiality

Open questions are a useful tool for both obtaining information and _________________ the interview.

Softening

Margaret is conducting the intake. The first place in which her name appears on the intake form is:

Step 9

When recording the "chief complaint," the person conducting the intake should:

Strive to be concise yet accurate

In relationship to your own feelings, insights, approaches, and knowledge, information conducted by an intake person other than you should be regarded as:

Subjective

The treatment plan developed in the first session between client and counselor can be described best as:

Tentative

On a verification form, what date should a case manager put on the date line? (Essay)

The date of the set intake appointment.

Mr. Parsons is divorced. His children live with their mother who received full legal custody. Which of the following is deemed very important to ascertain?

The degree of contact which the client has with his children.

When conducting a client intake by phone, which of the following is not deemed an appropriate reason for speaking with an individual other than the client him- or herself?

The referral is court mandated.

The "Impressions and Recommendations" section of the social history includes the initial findings of the professional and insight and input which will form the basis of:

The treatment plan as coplanned by the counselor and client.

Pertaining to the intake item of "chief complaint," it is essential to record:

Why the client decided to call now

Prejudice, stereotypes, grudges, and counter-transference can enter into the completion of the intake by another party- an intake form which you as the counselor are now reviewing. Is this true?

Yes, this is the real world.