CH 15

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What job design seemed to work best for the zoo?

Job Simplification

Reinforcement Theory

A motivation theory based on the relationship between a given behavior and its consequences

Equity Theory

A process theory that focuses on individuals' perceptions of how fairly they are treated relative to others.

Expectancy Theory

A process theory that proposes that motivation depends on individuals' expectations about their ability to perform tasks and receive desired rewards M=E*I*V

Goal Setting Theory

Setting goals will motivate you to reach them

Positive Reinforcement

The administration of a pleasant and rewarding consequence following a desired behavior

Law of effect

The assumptions that positively reinforced behavior tends to be repeated, and unreinforced or negatively reinforced behavior tends to be inhibited

Empowerment

The delegation of power and authority to subordinates

Punishment

The imposition of an unpleasant outcome following undesirable behavior Motivation through job design

Content Theories of Motivation

a group of theories that emphasize the needs that motivate people.

Job Enlargement

a job design that combines a series of tasks into one new, broader job to give employees variety and challenge.

Job Enrichment

a job design that incorporates achievement, recognition, and other high-level motivators into the work

Job Rotation

a job design that systematically moves employees from one job to another to provide them with variety and stimulation

Job Simplification

a job design whose purpose is to improve task efficiency by reducing the number of tasks a single person must do

Maslow's Hierarchy of Needs Theory

content theory that proposes that people are motivated by five categories of needs—physiological, safety, belongingness, esteem, and self- actualization—that exist in a hierarchical order

McClelland's Acquired Need theory

proposes that certain types of needs are acquired during the individual's lifetime

Herzberg's Two Factor Theory

states that there are certain factors in the workplace that cause job satisfaction, while a separate set of factors cause dissatisfaction


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