CH 7 Quiz

What business management system seeks to streamline an organization's activities to prevent backlogs and inefficiencies?

Business Process Management (BPM)

What is used to convey meaning from Big Data Analytics to managers who need to make decisions based on this data?

Data Visualization

Which statement best describes the current landscape or state of human resource management software and/or service providers?

There are a variety of HRM companies that serve different business needs.

Rana's employment agency is a startup with a one-person IT department, but it requires a business management system that can meet unique needs. Which type of business management system should she adopt?

a custom, cloud-based solution (PaaS or IaaS)

Organizations that use an on-premises business management system

are also responsible for maintaining, updating, and securing the system.

The business management system that collects customers' email, telephone, and social media data and adds information about their buying habits is a(n)

customer relationship management system.

Which stage of the project management process involves meetings with project stakeholders to ensure everyone understands their role in the project?

planning

The second step of business process management (BPM) involves the use of flowcharts and other tools to examine decision points and inputs. This step is called

process modeling.

Which type of software helps HR managers calculate an organization's future workforce needs by taking many different variables into account?

recruiting and hiring software

The practice of human resources management originated

with or before the ancient Egyptians, who had many scribes and priests dedicated to organizing workforces.