Ch. 7 The Skilled Helper 9th Ed.

5 Which of the following is an important guideline for asking questions effectively? a. Ask open-ended questions. b. Ask closed questions. c. Ask dramatic questions. d. Ask a lot of questions.

a. Ask open-ended questions.

14 Which of the following is true about the usefulness of summaries? a. They can bring together scattered elements during a session so that the client can see the "bigger picture" more clearly. b. They can help the client feel that they have integrated their unconscious conflicts. c. They can help the client feel confident in their cognitive abilities. d. They can bring together scattered elements during a session so that the client can see every piece of the work they have to do.

a. They can bring together scattered elements during a session so that the client can see the "bigger picture" more clearly.

1 All of the empathic responses a helper might use to constructively influence the client's work may be referred to as: a. a nudge. b. a promise of healing. c. a wake up call. d. a kick in the pants.

a. a nudge.

10 Which of the following does Egan suggest is a good guideline for the relationship of highlights and probes? a. If a probe is effective, follow it with another probe. b. After using a probe to which a client responds, share a highlight that expresses and checks your understanding. c. A good formula for the relationship is three probes to one highlight. d. Use mostly highlights, probes don't get much client response.

b. After using a probe to which a client responds, share a highlight that expresses and checks your understanding.

13 When is a good time to summarize? a. When the client needs a new perspective. b. All of these. c. None of these. d. At the beginning of a new session. e. During a session that is going nowhere.

b. All of these.

12 Which of the following is not one of the possible goals of summarizing? a. Warming up the client. b. Indicating when a particular problem has been adequately addressed. c. Bringing the discussion of a particular theme to a close. d. Prompting the client to explore a theme more thoroughly.

b. Indicating when a particular problem has been adequately addressed.

11 Which of the following is true about the use of probes? a. They are used after all the prompts are exhausted. b. They are used throughout the helping process. c. They are used primarily as a driver of action in Stage II. d. The experienced helper restricts them to use in Stage I.

b. They are used throughout the helping process.

9 Read the following and answer the question. HELPER: The other day you talked about "having it out with her"-- though that might be too strong a term. But just now you mentioned something about "being reasonable with her." Tell me how these two things are different. CLIENT (pausing): Well, I think you might be witnessing a case of cold feet. She's a very strong woman. How is the counselor using the probe? a. To explore the client's intentions. b. To challenge the client and help them self-challenge. c. To help the client get a balanced view of problem situations and opportunities. d. To help achieve concreteness and clarity.

b. To challenge the client and help them self-challenge.

7 The counselor asks Jason, "Now that you've decided to finish college, how do you see the future?" What type of question is this? a. a closed question b. an open-ended question c. a hypocritical question d. a rhetorical question

b. an open-ended question

6 Read the following and answer the question. CLIENT: My wife and I are seriously talking about divorce now. We had a conversation about it for about an hour before we went to our favorite restaurant for what turned out to be a lovely meal together. HELPER: I am confused about why you would talk about divorce and then go for a romantic dinner. The helper's comment can be understood as which of the following types of probes? a. request b. statement c. interpretation d. direct question

b. statement

2 Prompts and probes are: a. the helper's expressed hypothesis about what is going on in session. b. verbal and sometimes nonverbal tactics for helping clients talk more freely and concretely about any issue at any stage of the helping process. c. words of encouragement to help the client to see a point. d. nonverbal gestures that subtly convey the helper's disagreement.

b. verbal and sometimes nonverbal tactics for helping clients talk more freely and concretely about any issue at any stage of the helping process.

15 What is the advantage to having clients develop their own summaries? a. To show to the helper whether or not the client is still abusing alcohol. b. To indicate very clearly that they have understood the point of the session. c. To help clients own the helping process, pull together the salient points, and move on. d. To avoid repeating errors in the next session.

c. To help clients own the helping process, pull together the salient points, and move on.

3 Read the following and answer the question. CLIENT (hesitatingly): I don't know whether I can kick the habit, you know, just let some trivial things go at work and at home. I know I've made a contract with myself. I'm not sure that I can keep it. HELPER: Um... CLIENT (pauses, then laughs): Here I am deep into perfectionism, and I hear myself saying I can't do something. How ironic. Of course, I can. It's not going to be easy, at least at first. What is the helper's "Um" called? a. An indication that the helper is uncomfortable. b. A probe. c. An attempt to cover-up boredom. d. A prompt.

d. A prompt.

8 Which of the following is not a guideline for using probes? a. Help clients fill in missing pieces of the picture. b. Help clients engage as fully as possible in the therapeutic dialogue. c. Challenge clients and help them challenge themselves. d. Provoke clients into expressing uncomfortable emotion, feelings, and moods. e. Help clients achieve concreteness and clarity. f. Help clients move into more beneficial stages of the helping process. g. Explore and clarify clients' points of view, intentions, proposals, and decisions. h. Help clients get a balanced view of problem situations and opportunities.

d. Provoke clients into expressing uncomfortable emotion, feelings, and moods.

4 What of the following is not a type of probe? a. A request. b. A statement. c. A direct question. d. Single words or phrases that are in effect questions or requests. e. An interpretation.

e. An interpretation.