CH7: Power, Politics, and Leadership

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What are 3 contributors to the political behavior in the workplace?

1. A pyramid-shaped organization structure 2. Environmental uncertainty and turbulence 3. Emotional insecurity of workers

What are 3 effective contributors to empowerment?

1. Providing a positive emotional atmosphere 2. Making rewards visible 3. Starting with small changes and then building on the early success.

Middle manager Barney practices favoritism when he recommends for promotion

A golfing buddy who is a low producer

A recommended way of reducing disruptive politics within the work group is to

Avoid favoritism

Sending thank-you notes to large numbers of people is regarded as a

Basic, but effective, political technique

A major political blunder is to

Be tactless toward influential people

What would bring a person legitimate power?

Being appointed a corporate officer

Your CEO, Anika Banaga, is a black woman raised in Africa. While introducing Bananga to work associates, it would be politically correct to say, "I would like you to meet Anika Banaga, our

CEO

After creating a false catastrophe, the particularly devious political player

Claims to have resolved the problem

Two components of empowerment revealed by research are

Competence and self-determination

A leader acquires prestige power through

Developing an outside reputation

A rational for empowerment is that the most successful organizations

Effectively use the talents of all players on the team.

According to the Law of Reciprocity (as it relates to organizational politics)

Everybody expects to be paid back

The two types of personal power are

Expert and referent

As the leader shares power with others, the leader's power

Increases

A study of empowerment in a firm with operations in the United States, Mexico, Poland, and India found that empowerment was negatively associated with hob satisfaction among the workers in

India

Empowerment tends to work best when the empowered activities are

Linked to the work goals of the organization

A consequence of the resource dependence perspective is that when leaders start losing their ability to control resources, they

Lose power

Advertising manager Roxanne applies the dependence perspective on power when she

Makes her staff members dependent on her to pursue their ideas

Margaret has Machiavellian tendencies, so she is likely to

Manipulate other people for her personal gain

The higher a unit reports in the hierarchy, the

More power it acquires

What is recommended as an effective empowering practice?

Providing ample information to workers

The best example of personal power would be power stemming from the

Relevant expertise a person brings to the job.

What are two types of power that stem from a leader's authority to respond to the consequences of people's actions?

Reward power and coercive power

Gus has been empowered by his manager to develop a new work flow design for the office. After completing the task successfully, Gus believes that he has the ability to perform an important new skill. The characteristic of empowerment just described is most likely.

Self-efficacy

A frequent political blunder with email is to

Send incriminating or embarrassing emails on the company system

A recommended strategy for minimizing office politics is to

Set a good example at the top

According to a consultant cited in the leadership text, after the group is empowered, the leader

Should still provide guidance

Team leader Wanda is managing the critical problem of selling company assets to raise cash and has therefore gained power in the eyes of management. Wanda is implementing which explanation of a source of power

Strategic contingency theory

According to the dependence theory of power, Alex has power over Ziggy when

Ziggy is dependent on Alex


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