Change Strategies

Which step of Kotter's eight-step approach to organizational change states that large plans fail if there is not a pressing importance of action needed to address the critical issues?

Establishing a sense of urgency

Which step of Kotter's eight-step approach to organizational change advocates assembling a group with enough strength to lead a change effort and encourage the group to work as a team?

Forming a powerful guiding coalition

Which of the following statements is true of Lewin's force-field analysis and resistance to change?

Lewin's view of change was that it is the result of opposing forces moving for and against the status quo at any given time.

Which term refers to the process of understanding the current state of how an organization functions and providing necessary information for designing change interventions?

Organizational diagnosis of change

According to Lewin's force-field analysis, which of the following is NOT a stage of change?

Stagnating

Which of the following models for planned change is designed to provide objective information and analysis that goes beyond the superficial level of presenting issues?

The Action Research Model

Which of the following statements is true of the action research model?

The initial phase begins when a CEO, or other top-level member of the executive team, discovers a problem(s) or realizes a potential opportunity that needs to be solved

Which of the following statements is NOT true of organizational models for organizational change?

These models highlight the absence of connectedness of organizational properties like culture, structure, and strategy.

In the context of the assessment model of organizational change, which of the following statements is true of first-order (adaptive) changes?

They are incremental and developmental.

Which of the following statements best describes presenting issues?

They are problems and opportunities that are believed, perceived, and/or argued to be of primary importance for requiring a planned change

In the context of the assessment model of organizational change, which of the following statements is true of second-order (discontinuous) changes?

They involve the entire organization or different units