chapt 5

Which of the following are "growth needs" in Maslow's hierarchy of needs? a. self-actualization and esteem b. esteem and security c. security and belonging d. physiological and security

a. self-actualization and esteem

Herzberg's two-factor theory identifies motivating factors for business organizations. Which of the following is a hygiene factor that management could control so that employees aren't dissatisfied with their jobs? a. working conditions b. responsibility c. advancement d. recognition

a. working conditions

Which of the following is a characteristic of individuals who have a high need for achievement, according to the acquired needs framework? a. They are able to work hard and then set work aside to play hard. b. They want immediate, specific feedback on their performance. c. They are able to delegate in order to make the best use of their own time. d. They set overly challenging goals and like to take on high risk levels.

b. They want immediate, specific feedback on their performance.

According to the cognitive view, which of the following is NOT a behavior a person would adopt in order to become a conscious, active participant in their own learning? a. make choices about behavior based on assessing alternatives b. look at consequences and ignore them if necessary to be happy c. let future choices be based on prior learning and consequences d. use past learning as a way to decide their present behavior

b. look at consequences and ignore them if necessary to be happy

Which dimension of task-specific self-efficacy refers to beliefs about how confident the person is that the task can be accomplished? a. generality b. strength c. magnitude d. performance

b. strength

Which of the following is NOT one of the steps in forming equity perceptions? a. Compare one's own circumstances with those of a comparison-other. b. Evaluate how one is being treated by an organization. c. Satisfy physiological needs before growth needs. d. Form a perception of how a comparison-other is being treated.

c. Satisfy physiological needs before growth needs.

According to equity theory, a person who feels equitably treated is motivated to ________. a. look harder for signs of inequity b. change the way things are c. keep things as they are d. devote less effort to work

c. keep things as they are

Which of the following is NOT a condition of job performance? a. having the materials and information to do the job b. being able to do the job c. wanting to do the job d. being able to provide self-direction

d. being able to provide self-direction

Which of the following is an early perspective on motivation that suggested fostering a false sense of employees' inclusion in decision making would boost job performance? a. scientific management b. human resource approach c. Frederick Taylor's approach d. human relations approach

d. human relations approach

Jamal just began a new job. At first, he is highly formal and addresses people as Mr. or Ms. However, his coworkers don't react warmly to this approach. Therefore, Jamal changes to a more informal style based on the consequences of his actions and discovers that people seem friendlier and more relaxed around him. In learning theory, the coworkers' actions would be known as __________. a. social learning b. response c. linkage d. reinforcement

d. reinforcement