Chapter 1
The world's largest network is the ________.
internet
The technical approach to information systems includes ________.
computer science and management science
A raw fact would be considered ________.
data
The millions of product bar codes scanned at supermarket checkout counters everyday are examples of ________.
data
A(n) ________, such as a clerk, uses data for things such as scheduling.
data worker
A job opening for someone who "has the ability to use analytical reasoning and relevant judgment to address customer service issues, as well as generate new ideas," would be best filled by a(n) ________.
knowledge worker
Which of the following people are responsible for designing products or services and creating new knowledge for the firm?
knowledge workers
The information systems approach to this textbook is the ________.
sociotechnical approach
A company that produces a new low-cost product based on improved decision making has likely achieved a(n) ________.
strategic business objective
In 2019, global spending on information technology and information technology services was nearly _______.
$3.8 trillion
Sending a copy of an airline boarding pass to your printer is an example of ________.
Output
A large grocery chain has implemented a solution using superwide angle, low-light HD cameras that enable viewing and tracking products on the shelves in real time. Which of the following options BEST describes the effect of this technology on business?
Businesses are using information technology to achieve higher levels of operational efficiency.
If almost all an organization's significant business relationships are digitally enabled, it would be called a(n) ________.
Digital firm
Firms use a(n) ________ to coordinate their activities with other firms.
Extranet
A handheld scanner is used to capture bar codes on the tickets collected at a sports event. The scanning action is considered ________.
Input
Which of the following options has drastically reduced the costs of operating and transacting on a global scale?
Internet
Using Internet technology to create an internal system is called a(n) ________.
Intranet
________ deals with both behavioral and technical issues regarding information systems, and focuses on the development, use, and impact of systems by managers and employees.
Management Information Systems (MIS)
How a company produces, delivers, and sells its products and services in the marketplace is called a(n) ________.
business model
The logically related tasks and behaviors that companies carry out to achieve a specific outcome are called ________
business processes
A raw fact shaped into a meaningful form is ________.
information
_______ includes components that collect, process, store, and distribute information to support decision making and control in a business.
information systems
________ includes hardware and software an organization needs to compete in the marketplace.
information technology (IT)
The behavioral approach to information systems includes ________.
psychology and sociology
