Chapter 1

A Gantt chart is a standard format for displaying project schedule information by listing project activities and their corresponding start and finish dates in a ____ format.

Calendar

A _____ is a tool used in quality management.

Checklist

In which of the following areas of management is payback analysis most likely to be used?

Cost

Which of the following refers to a set of principles that guides decision making based on personal values of what is considered right and wrong?

Ethics

A difference between operations and projects is that operations end when their objectives have been reached, whereas projects do not.

False

A project manager's primary role is to provide the funding for a project.

False

Earned value management is a tool primarily used in resource management.

False

Good project managers assume that their definition of success is the same as the sponsors.

False

Opponents of a project do not belong to the category of stakeholders.

False

Questions about how a team will track schedule performance is related to a project's scope.

False

Responsibility assignment matrices and project organizational charts are examples of tools used in procurement management.

False

The enterprise project management software, which aids project and portfolio management, is a low-end tool.

False

The importance of stakeholders' needs and expectations is limited to the beginning of a project.

False

The only responsibility of a project manager is to meet the specific scope, time, and cost goals of a project.

False

The primary role of project stakeholder management is to ensure that the project will satisfy the stated needs for which it was undertaken.

False

To be a successful manager, the only skills an IT project manager needs to possess are excellent technical skills.

False

Managing the triple constraint primarily involves making trade-offs between resources and quality.

False (Scope, Time, and Cost)

Individual projects always address strategic goals whereas portfolio management addresses tactical goals.

False - Projects address tactical goals

A difference between operations and projects is that operations end when their objectives have been reached, whereas projects do not.

False, Operations don't stop

In order to be realistic, a project manager should always set discrete goals instead of a range of objectives.

False, more realistic to set a range of goals

Effective program managers recognize that managing a project is much more complex than managing a program.

False, programs are more complicated than projects

Which tool is most likely to be used in project schedule management?

Gantt charts

Joe is a project manager in an IT company and has over the years, gained substantial knowledge in his area of work. However, while managing his team, he often loses his temper. In addition, he fails to be an active listener when his team members approach him with work related challenges. In which of the following areas does Joe need to develop his skills in?

Human relations skills

Which statement is true of project management?

It does not guarantee successes for all projects.

Which tool can best help in efficient communication management?

Kick-off meetings

Which type of tool is usually recommended for small projects and single users?

Low-end

What is a difference between low-end and midrange tools of the project management software?

Midrange tools are designed to handle larger projects than low-end tools.

Which organization provides certification as a Project Management Professional?

PMI

A _____ is a tool used in risk management.

Probability Matrix

Which project management knowledge area primarily involves generating, collecting, disseminating, and storing project information?

Project Communications management

A _____ is an organizational group responsible for coordinating the project management function throughout an organization.

Project Management Office

Which project management knowledge area ensures that the project will satisfy the stated or implied needs for which it was undertaken?

Project Quality Managment

Which knowledge area involves defining and managing all the work required to complete the project successfully?

Project Scope Management

The role of a _____ is to provide direction and funding for a project.

Project Sponsor

Martha works as a project manager at a bank. Due to certain changes in external factors, Martha needs to make a few alterations in the tactical goals of her project. In such a scenario, which of the following will best help Martha cope with the change?

Project environment knowledge

Which project management knowledge area is an overarching function that affects and is affected by the different knowledge areas?

Project integration managment

Which goal distinguishes project management and portfolio management?

Project management addresses specific, short-term goals whereas portfolio management focuses on long-term goals.

Which knowledge area involves defining and managing all the work required to complete the project successfully?

Project scope management

Which characteristic highlights a difference between projects and operations?

Projects are temporary endeavors whereas an organization's operations are ongoing in nature.

Team building exercises and motivation techniques are tools used in _____ management.

Resource

Galaxy, a construction company, buys a particular brand of tiles manufactured by Tiles and Floors, an eco-friendly tile manufacturing company. However, Tiles and Floors has declared bankruptcy and closed down. At present, Galaxy is facing a crisis because there are no other manufacturers in the market that supplies eco-friendly tiles. Which constraint is Galaxy currently facing?

Resources

Steve, an engineer in a construction company, is at present working on a home construction project. The home is being built for the Robinson family, the owners of the home. Steve is working with his project team and support staff to ensure the project is completed on time. In such a scenario, the project sponsor is _____.

Robinson Family

Fast tracking is an example of a tool used in _____ management.

Schedule

Which objective is true of projects?

They have a unique purpose.

Which attribute best defines the role of leaders?

They inspire people to reach goals

Which attribute is true of low-end tools of project management software?

They provide basic project management features.

Which of the following is true of program managers?

They provide leadership and direction for project managers heading the projects within a program.

A project's stakeholders include its customers, users, and suppliers.

True

Every project should have a well-defined objective.

True

Maturity models, statistical methods, and test plans are examples of tools used in quality management.

True

One of the main reasons why project management is challenging is because of the factor of uncertainty.

True

Program managers are change agents.

True

Project managers work with the project sponsors to define success for particular projects.

True

Project resource management is concerned with making effective use of the people involved with a project.

True

Projects should be developed in increments.

True

Stakeholder analyses, work requests, and project charters are tools used in integration management.

True

The introduction of new software makes basic tools, such as Gantt charts and network diagrams, inexpensive and easy to create.

True

Until the 1980s, project management primarily focused on providing schedule and resource data to top management in the military, computer, and construction industries.

True

An important tool for project scope management is _____.

a work breakdown structure

Project procurement management mainly involves:

buying goods and services for a project from outside the performing organization.