Chapter 10

You decide to purchase SAP but modify it to handle your specific business processes. This is an example of the ________ approach to ERP implementation. custom vanilla as-is best-of-breed

best-of-breed

________ is an approach that integrates various automated factory systems. CIM CRM MRP TPS

CIM

________ is an advantage of cloud-based ERP systems. Recovery Security Control Cost

Cost

ERP systems that include administrative, sales, marketing, and HR processes are referred to as _________. ERP II ERP I ERP III ERP IV

ERP II

________ are designed to correct a lack of communication among _________. FAIS; TPS ERP; FAIS FAIS; ERP ERP; TPS

ERP; FAIS

________ is the correct evolution of POM planning. MRP ARP ERP ERP MRP MRP II MRP MRP II ERP ERP ARP MRP

MRP MRP II ERP

________ is part of the ________ process and occurs when the company is trying to increase its inventory. Make-to-order; procurement Make-to-order; production Make-to-stock; procurement Make-to-stock; production

Make-to-stock; production

________ is part of the ________ process and involves sending goods that are in the warehouse to customers. Sell-from-stock; fulfillment Configure-to-order; fulfillment Sell-from-stock; procurement Configure-to-order; procurement

Sell-from-stock; fulfillment

Legacy systems were developed as _________. ERP DSS Silos Integrating systems

Silos

________ is an extended ERP module. Operations management HR management Supply chain management Financial management

Supply chain management

Your southern region is not doing very well. You want to know why, so you ask for a special report showing the numbers for the southern region compared to the northern, eastern, and western regions. This is a(n) ________ report. drill-down routine comparative exception

comparative

A transaction is any business event that generates ________ worthy of being captured and stored in a database. data knowledge information wisdom

data

SCM systems are ________ systems. intraorganizational exterorganizational extraorganizational interorganizational

interorganizational

A(n) ________ report summarizes the performance of critical activities. drill-down ad hoc key indicator comparative

key indicator

Organizations typically invest in cloud-based ERP systems because they are _________. less expensive less error-prone more accessible more secure

less expensive

The fulfillment process originates in the ________ department and ends in the ________ department. sales; accounting warehouse; accounting warehouse; warehouse accounting; sales

sales; accounting

Most organizations design TPS to process transactions as soon as they occur. This is called _________. OLAP source data processing OLTP batch processing

OLTP

The ________ process originates in the warehouse department and ends in the accounting department. fulfillment marketing procurement production

procurement

With the ________ approach to on-premise ERP implementation, a company implements a standard ERP package using the package's built-in configuration options. as-is custom vanilla best-of-breed

vanilla