Chapter 10 Employee Motivation

which type of goal isn't likely to motivate an employee according to goal-setting theory

goals that are vauge

according to the jobs characteristics model, what refers to the range of skills and talents needed to accomplish the responsibilities associated with a job

skill variety

which of the following are the five core job dimensions of the job characteristics model

skill variety, task identity, task significance, autonomy, and feedback

according to the job characteristics model, the degree to which the employee has responsibility for completing an entire task is referred to as

task identity

which best describes expectancy theory

the effort employees put into their work depends on expectations about their own ability to perform, expectations about likely rewards, and the attractiveness of those rewards

Yunji is a Theory X manager. Her view on managing people is that

Employees must be coerced and controlled by management to be productive

Which of the following best describes what John is experiencing

Job enrichment

in the context of McGregor's motivation theory, it is clear from the scenario that Sera believes in

Theory Y

Which type of goal should an employer try to avoid

a goal with inappropriate time horizons

which of the following best describes job enlargement

a job change that increases an employee's responsibilites but not the skills required to do them

which of the following best describes the theory X view of motivation

employees dislike work and can be motivated only by the fear of losing their jobs

intrinsic rewards are those that

employees give to themselves

rewards that employees give themselves because they come from inside them are

intrinsic rewards

which of the following best describes the management by objectives (MBO) goal-setting approach

it is an approach in which managers and employees work together to structure personal goals and objectives for every individual, department, and project to mesh with the organization's goals

which of the following best describes task identity

it is the degree to which the employee has responsibility for completing an entire task

a job change that increases an employee's responsibilities but not the skills required to do them is referred to as

job enlargement

what is a motivational approach in which managers and employees work together to structure personal goals and objectives for every individual, department, and project to mesh with the organization's goals

management by objectives (MBO)

which of the following actions could destroy employees' motivation

micromanaging them

Soo's frequently coming in late again is the result of which of the following

negative reinforcement

what helps companies set goals, monitor performance, provide feedback, and adjust plans in real time

performance management systems

which of the following are more likely to result in behavior being repeated on the job

positive reinforcement and negative reinforcement

which of the following is the final step in the MBO cycle

reviewing performance

which of the following motivation theories suggests that employees dislike work and can be motivated only by the fear of losing their jobs

theory X

which of the following would Khoa most benefit from

timely and frequent feedback

which scenario best illustrates equity theory

you believe you are performing as well as other people in your position, so you should be paid on par with what hey are paid