Chapter 10 Final Study
You try to connect to remote desktop session on a server, but the server connections are all being used. Which of the following actions enables you to take over one of those sessions? a. Using the mstsc /admin command b. Rebooting the server c. Terminating the session using the Remote Desktop Administrative tool d. Using Task Manager to terminate one of the sessions
A - On occasion, you might need to use the mstsc.exe /admin command to connect to a server with the administrative session. This becomes particularly useful when the terminal server or Remote Desktop Services has exceeded the maximum number of allowed connections or when you get a black screen after you RDP to a system, assuming the system has not crashed.
Which of the following tools enables users to connect to a remote computer, including servers with no interaction required from the remote computer, so that they can interact with the Windows desktop and applications? a. Remote Desktop c. Computer Management console b. Remote Assistance d. Computer Assistant
A - Remote Assistance enables users to obtain interactive help from other users, whereas Remote Desktop is an administrative feature that enables users to access computers from remote locations, with no interaction required at the remote site. Remote Desktop is essentially a remote control program for Windows computers; there are no invitations and no read-only capabilities. When you connect to a computer using Remote Desktop, you can operate the remote computer as though you were sitting at the console and perform most configuration and application tasks.
Which service enables administrators to execute a command on remote computers using Windows PowerShell or the Windows Remote Shell command-line programs? a. Windows Remote Management c. Remote Desktop b. Web Services for Management d. Remote Assistance
A - Windows Remote Management (WinRM) is a Windows 10 service that enables administrators to execute commands on remote computers using Windows PowerShell or the Windows Remote Shell (WinRS.exe) command-line program. However, Windows 10 does not start the service by default or configure the computer to allow remote management communications.
How do you connect to the Remote Desktop administrative session? a. Use the mstsc /console command c. Use the mstsc /a command b. Use the mstsc /admin command d. Use the mstsc /FullControl command
B - On occasion, you might need to use the mstsc.exe /admin command to connect to a server with the administrative session. This becomes particularly useful when the terminal server or Remote Desktop Services has exceeded the maximum number of allowed connections or when you get a black screen after you RDP to a system, assuming the system has not crashed.
Which of the following ports are used by Remote Assistance and Remote Desktop? a. TCP 80 c. TCP 5000 b. TCP 3389 d. TCP 5001
B - Remote Assistance and Remote Desktop uses Transmission Control Protocol (TCP) port number 3389 for all its network communications. For networks that use Remote Assistance internally and are connected to the Internet, it is recommended that network administrators block this port in their firewalls to prevent users outside the network from taking control of computers that request remote assistance. However, it is also possible to provide remote assistance to clients over the Internet, which requires leaving port 3389 open.
Which of the following troubleshooting tools enables you to connect to a user's remote computer, view and interact with the user's screen, and chat with the user? a. Remote Desktop c. Computer Management console b. Remote Assistance d. Computer Assistant
B - Remote Assistance is a Windows feature that enables an administrator, trainer, or technical specialist at one location to connect to a distant user's computer, chat with the user, and view either all of the user's activities or take complete control of the system.
Which of the following tools requires an invitation? a. Remote Desktop c. Computer Management console b. Remote Assistance d. Computer Assistant
B - To request a Remote Assistance session, a client must issue an invitation and send it to a particular expert. The client can send the invitation using email or save it as a file to be sent to the expert in some other manner.
How many inbound Remote Desktop connections are allowed by Windows 10? a. None c. Two b. One d. No limit
B - Windows 10 allows a single Remote Desktop connection for administrative purposes, without the need for a separate license.
Which Remote Assistance option requires Peer Name Resolution Protocol (PNR) and IPv6? a. Save this invitation as a file c. Use Easy Connect b. Use email to send an invitation d. Use Peer Connect
C - If the local network uses the Peer Name Resolution Protocol (PNRP), which requires IPv6, you can use Easy Connect. The Windows 10 system will start listening for incoming connections without an invitation. Instead, you need only to share the unique password.
Which of the following allows you to run PowerShell commands on a remote computer? a. Web Services for Management c. A PowerShell server b. Remote PowerShell d. PowerShell Remoting
D - PowerShell Remoting is a server-client application that allows you to securely connect to a remote PowerShell host and run scripts interactively.
Which of the following actions enables you to view the Event Viewer of a remote computer? a. Using Remote Desktop to access the remote computer b. Using Remote Assistance on the remote computer c. Using the Remote Viewer on the remote computer d. Opening the local Event Viewer and selecting the Connect to another computer
D - To connect to and manage another system using an MMC snap-in, you must launch the console with an account that has administrative credentials on the remote computer. You then click, and then right-click the snap-in, and then click Connect to another computer.
Describe the default state of the Remote Desktop Services service in Windows 10.
It is not running. By default, the Remote Desktop Services service that powers the server side of Remote Desktop is not started on computers running Windows 10.
