Chapter 10 Intro to Bus

_____ is the streamlining of production by eliminating steps in the production process that do not add benefits that customers are willing to pay for

lean manufacturing

_____ is the management of the production conversion process for both goods and services.

operations management

Customization

the production of goods one at a time according to customer specifications

_____ uses a master computerized system to ensure that materials, labor, and equipment are available for production

Materials requirement planning

Hershey's hot cocoa mix combines dry milk, whey, corn syrup, processed cocoa, aspartame, and artificial flavorings and colors. This conversion process is an example of:

assembly process

Levi Strauss was strongly praised when it announced it was leaving China in 1993 because of the country's poor human rights record. However, China is also an inexpensive place to manufacture clothing, and in spite of its announcement, Levi did not stop making clothing in China. What type of facility location factor was most likely instrumental in Levi deciding to continue operating its facility in China

availability of production inputs

Cherokee Spring Mill produces four varieties of corn meal based on how finely the corn is ground. The mill makes long production runs of high volume. Cherokee Spring Mill uses a(n) _____ process.

continous

Hans Guten makes furniture according to the specifications of the customer who ordered it. Each piece of furniture he makes is unique. He only makes one piece of furniture at a time. Guten is engaged in

customization

Spalding produces large numbers of golf balls all at once. Spalding puts the golf balls in inventory and distributes them around the world. Spalding uses

mass production

Taco Bell fast-food restaurant does not chop the lettuce and tomatoes and grate the cheese used to make its menu items, but hires someone outside the restaurant to perform these tasks. By _____ these tasks, Taco Bell can keep its overhead low and concentrate its resources on taking customer orders and assembling food.

outsourcing

In the production of corn meal for baking, corn is ground. This conversion process is an example o

process manufacturing

The three main types of facility layouts are:

product, process, and fixed-position

When a thermometer manufacture combines glass tubing, mercury, red dye, paint, plastic, and metal to make thermometers, it is an example of:

production

assembly process

production process in which the basic inputs are either combined or transformed to create the product.

process manufacturing

production process is which the basic inputs are broken down into one or more outputs

outsourcing

purchase of items from an outside source rather than making them internally.