chapter 11

_____________ are unique because the technology is based on the human brain and focuses on pattern recognition from large data sets. A. Knowledge management systems B. Neural networks C. Database management systems D. Learning management systems E. Structured systems

B. Neural networks

What are the major forces driving the rapid evolution of​ AI? A. The advancement of image recognition programs and natural language speech recognition systems B. The development of Big Data databases generated by the​ Internet, e-commerce, the Internet of​ Things, and social media C. The significant investment from business and governments D. The drastic reduction in the cost of computer processing and the growth in the power of processors E. The refinement of algorithms by tens of thousands of AI software engineers and university research centers

B. The development of Big Data databases generated by the​ Internet, e-commerce, the Internet of​ Things, and social media

The stage of the​ decision-making process where identifying and exploring potential solutions takes place is the​ ____________ phase. A. implementation B. design C. intelligence D. evaluation E. choice

B. design

The US National Oceanic and Atmospheric Administration​ (NOAA) Office for Coastal Management provides a web mapping tool to visualize​ community-level impacts from coastal flooding or sea level rise up to 6 feet above average high tides.This is an example of​ a(n) ______________ information system. A. ​case-based B. geographic C. geodesic D. countrywide E. operational

B. geographic

​Siri, a virtual assistant application on​ Apple's iPhone and​ iPad, uses natural language processing to answer​ questions, make​ recommendations, and perform actions. Siri is an example of​ a(n) ________. A. chatbot B. intelligent agent C. virtual reality device D. robot E. augmented reality device

B. intelligent agent

An advantage of the balanced scorecard framework is the ability to automate the flow of information on​ __________, so that executives are kept fully informed about business performance. A. scenarios B. key performance indicators C. ​what-if analyses D. indirect goods E. location analysis

B. key performance indicators

Unlike business intelligence​ (BI), business analytics​ (BA) focuses mostly on​ ________. A. data management B. tools and techniques for analyzing data C. integrating data D. data warehousing E. SQL

B. tools and techniques for analyzing data

The quality dimension of the​ decision-making process that addresses the ability to articulate the solution process is called the​ ____________ dimension. A. comprehensiveness B. accuracy C. coherence D. fairness E. due process

C. coherence

The quality dimension of the​ decision-making process that addresses efficiency of resource utilization of affected parties is called the​ __________ dimension. A. coherence B. comprehensiveness C. speed D. fairness E. due process

C. speed

Which of the following best describes a pivot​ table? A. A visual tool for presenting performance data that users define B. A tool for performing a sensitivity analysis C. A chart tool that can rotate columnar data quickly and visually D. A spreadsheet tool that allows users to filter data and isolate the impact of one or more parameters E. A tool with the capabilities for linear​ forecasting, what-if scenario​ analysis, and data​ analysis, using standard statistical tools

D. A spreadsheet tool that allows users to filter data and isolate the impact of one or more parameters

_______ is a term that hardware and software vendors and information technology consultants use to describe the infrastructure for​ warehousing, integrating,​ reporting, and analyzing data that come from the business environment. A. International Business Management​ (IBM) B. Business analytics​ (BA) C. Online analytical processing​ (OLAP) D. Business Intelligence​ (BI) E. Enterprise resource planning​ (ERP)

D. Business Intelligence​ (BI)

_________________ reports allow users to enter several variables​ (i.e., region and​ date) to produce a​ decision-making report. A. ​Drill-down B. Integrated C. Inductive D. Parameterized E. Predictive

D. Parameterized

______________ analytics has been used by companies like FedEx to determine the impact of price changes on sales. A. Integrated B. Parameterized C. Inductive D. Predictive E. Case

D. Predictive

The balanced scorecard method is based on​ __________ dimensions of a​ firm's performance. Question content area bottom Part 1 A. three B. two C. six D. four E. five

D. four

The purpose of​ a(n) _________ system is to capture best practice solutions and program them into a set of rules in a software program. A. hybrid B. amateur C. knowledge D. learning E. expert

E. expert

Audi has​ ______________ systems that use interactive graphics software to simulate​ real-life experiences with its cars to educate and inform customers about Audi products. A. fuzzy logic B. expert C. learning management D. neural E. virtual reality

E. virtual reality

In the most ambitious​ vision, ________ involves the attempt to build computer systems that think and act like humans. A. meaningful online courses B. mandatory online open classes C. meaningful online operations courses D. massive online open courses E. artificial intelligence

E. artificial intelligence

More than​ 75% of AI development today involves some kind of​ ________. A. expert system B. inference engine C. ​IF-THEN rules D. thorough​ in-depth interviews E. machine learning

E. machine learning

________________ work by creating binary strings​ (e.g., 0s and​ 1s) to find optimal solutions based on a large number of possibilities. A. Genetic algorithms B. Knowledge management systems C. Learning management systems D. Structured systems E. Neural networks

A. Genetic algorithms

Neural​ networks, expert​ systems, and genetic algorithms are considered​ _______ used with decision making. A. artificial intelligence techniques B. structured decision systems C. executive support systems D. inference engines E. group decision support systems

A. artificial intelligence techniques

To improve user comprehension and​ learning, ______________ tools are included in business analytics software suites. A. data visualization B. group decision support system C. big data D. production reporting E. sensitivity analysis

A. data visualization

Volkswagen Group is experimenting with​ ________ to speed up vehicle design and development and to identify potentially costly design problems earlier in the development cycle. A. virtual reality B. augmented reality C. predictive analytics D. crowdsourcing E. analytical simulations

A. virtual reality

Which of the following statements about a business intelligence environment is​ FALSE? Question content area bottom Part 1 A. Data from a business environment is both structured and unstructured. B. A business intelligence​ (BI) environment is expensive to purchase. C. The underlying foundation of BI is a powerful database system. D. ​Today's BI environment features suites for data visualization that enhance learning and interpretation. E. All BI environments require a set of software tools used to analyze and track the progress of the business.

B. A business intelligence​ (BI) environment is expensive to purchase.

The financial industry uses​ ________ to discern patterns in vast pools of data that might help investment firms predict the performance of​ equities, corporate bond​ ratings, or corporate bankruptcies. A. intelligent agents B. genetic algorithms C. neural networks D. supervised learning E. unsupervised learning

C. neural networks

Which term refers to software programs that help with repetitive and predictable tasks​ (i.e., Apple's​ Siri)? A. Genetic agent B. Wisdom agent C. Intelligent agent D. Learning agent E. Knowledge agent

C. Intelligent agent